3817 N PanAm Expwy , San Antonio, TX 78219, United States of America
#206 of 315 hotels in San Antonio
Guests' ChoiceBased on 310 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
8.1
Facilities
7.5
Staff
8.1
Value for money
7.7
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Clogwogswife
AustraliaOn arrival the entire foyer floor was wet (not damp) from cleaning and the cleaning substances overpowered me as I entered. Not a welcoming first impression. No freezer in the little fridge. The coffee maker had seen better days and hadn't been cleaned for a long time .. there was still a used, manky pod in it. Breakfast is meagre.
The Location is fantastic .. literally 10 mins to The River Walk and The Alamo. The pool is lovely .. could be heated just a little more. Good parking The rooms are vast. Great value for money.
Stayed in May 2024
Reviewed: April 24, 2024
Luna
United States of AmericaThe hallways were really hot and humid and so was the room when we first got in. The only button that worked on the TV in the bedroom was the on and off switch. Everything else wouldn't work, not even the remote for the TV worked. The bathtub had no stopper and when we called up the lobby to see if we could get one so we could use the tub they told us there was nothing they could do about it. We had to go and buy one ourselves.
Nothing worth noting.
Stayed in April 2024
Reviewed: March 19, 2024
Carrie
United States of AmericaVery quiet Staff very accommodating
Stayed in March 2024
Reviewed: March 18, 2024
Amada
United States of AmericaTo old
Did not have breakfast
Stayed in March 2024
Reviewed: February 16, 2024
David
United States of AmericaWorking on the facility made it feel run down. On the bright side they are trying. Not the best location.
Quiet and our room was clean and if you needed anything all you had to do was ask.
Stayed in February 2024
Reviewed: February 10, 2024
Ayrsh
United States of AmericaIt was under renovation Only 1 towel, no wash clothes or hand towels
Location was great for the stockshow
Stayed in February 2024
Reviewed: January 24, 2024
Chad
United States of AmericaRoom wasn't very clean with something sticky on one of the counters, small insects coming from a sink drain, stains on furniture and comforter, hole in the wall along the baseboard, and furniture was older and beat. Train was close enough to hear the horn. Signs threatening an extra $50 cleaning fee if the very mediocre breakfast (plastic fried eggs, greasy sausage, stale muffins, cereal and juices/coffee) is taken to one's room. Door handle to enter the building where your room is was loose and hard to get opened and usually took multiple tries. Not impressed at all and definitely would not stay here again.
Size of the room was great with a separate living room and bedroom. Bed and pillows were comfortable.
Stayed in January 2024
Reviewed: December 15, 2023
Krzysztof
United States of Americaprice
location
Stayed in October 2023
Reviewed: December 7, 2023
Tarekahammad
United States of AmericaConvenient location and a decent place to stay, though the property is old and needs some TLC. Staffs were very nice, and tried their best to accommodate requests.
Stayed in November 2023
Reviewed: October 15, 2023
Ezekiel
MexicoDidn’t find my reservation. Was attended to from a window
Stayed in October 2023
Reviewed: July 31, 2023
Luis
United States of AmericaThe room was good until i looked out of the window (I was in my socks at this time) and the ax was leak and soaked the carpet.
I liked that we were in and out at checking. Plus as soon as we walked in the room the ax was on 68.
Stayed in July 2023
Reviewed: July 31, 2023
Martina
United States of AmericaBetter breakfast, and better cleaning and better environment
Bad breakfast, poor and the eggs were frozen 😬
Stayed in July 2023
Reviewed: June 18, 2023
Rhonda
United States of AmericaThat the revels weren’t cooled off in the building there vending machine was broke and ice machine too the tvs are out dated lots of cosmetic that’s needs repair and most of the English channels spoke Spanish
The price for the rooms were good.
Stayed in June 2023
Reviewed: May 26, 2023
Philip
United States of AmericaBroken restroom door. Bottom hinge.
Ok breakfast. Eggs and biscuits were cold. No way to warm up. We did get there 30 minutes before breakfast closed. Good juice/coffee and cereal.
Stayed in May 2023
Reviewed: May 10, 2023
Cindy
United States of Americavending machine didn't take card
Stayed in April 2023
Reviewed: March 16, 2023
Colley
United States of AmericaThe bed I had was very uncomfortable, there were at least 2-3 springs sticking up in it. The breakfast was subpar. My room was never cleaned by housekeeping after I arrived (my stay was for 4 nights). Plus, the floor was still wet from the carpet cleaner when I checked in (great that they cleaned thoroughly prior to my check-in!).
My room was cleaned thoroughly prior to my check-in. The hotel was quiet, but still close enough to reach all my destinations within an 8-12 minute drive.
Stayed in March 2023
Reviewed: January 17, 2023
Andrea
United States of AmericaRoaches
The shower head
Stayed in January 2023
Reviewed: October 24, 2022
Dawn
United States of Americagreen blanket on bed stained big water spot on ceiling above bed location somewhat difficult to get to
staff was pleasant
Stayed in October 2022
Reviewed: October 16, 2022
Isabel
United States of AmericaOnly got 3 channels Microwave and frig didn't work 😕
Room was big & clean
Stayed in October 2022
Reviewed: September 22, 2022
Tara
Canadahair in the tub
Good hotel! nice staff
Stayed in September 2022
Reviewed: August 1, 2022
Arnulfo
United States of AmericaNot very clean. Dirty rooms where all open. Phone not working. Main light not working. Just one toilet paper. Restroom trash was full when arrived. Soap was used and not changed. Coffee maker dirty. Hallways were hot. You have to walk outside to go to the lobby.
Comfortable bed
Stayed in July 2022
Reviewed: May 6, 2022
Praben
United States of AmericaVery spacious room
Stayed in May 2022
Reviewed: March 16, 2022
Denise
United States of AmericaKinda dated
I liked having 2 separate spaces with door in between king beds and the mattress was firm which we like
Stayed in March 2022
Reviewed: March 14, 2022
Brown
United States of AmericaNo breakfast available, no workout facility available.
Location was great! Ride off the freeway.
Stayed in March 2022
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