12777 Fair Lakes Circle, Fairfax, VA 22033, United States of America
#8 of 17 hotels in Fairfax
Guests' ChoiceBased on 1785 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.3
Value for money
8.2
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Michael
United States of AmericaThe sofa was very uncomfortable to sit on. It sits too low and the depth from the front to the back rest is too great. You end up sitting with a curvature to your back which is very uncomfortable. There were no chairs in the room. There was little space to store belongings; little drawer space. The curtains were not what I would expect from a Hilton Hotel. The bike in the fitness room had a broken foot stirrup and is hard for older people to use; there are better choices for this type of equipment.
The bed was very comfortable. The fitness room has some very nice weight machines. The location is fairly close to my daughters house.
Stayed in June 2024
Reviewed: May 29, 2024
Farah
JordanU have to call them everyday to make sure to clean your room
Staff are very nice Great location
Stayed in May 2024
Reviewed: May 10, 2024
Santiago
ColombiaNoisy toilet. Seems to be an old problem.
Stayed in April 2024
Reviewed: May 4, 2024
Subihi
United States of AmericaThe front desk wasn’t helpful when the price I received from booking.com didn’t match what they had on their system.
The location was really good and the room was cleanly maintained
Stayed in April 2024
Reviewed: May 3, 2024
Nancy
United States of AmericaRoom was too small for two beds and a sofa. Not enough room for two people to sit iron edge of opposite beds without getting legs tangled up. Closet and dressing area also fairly small.
Lobby facilities were great. Room very clean. Shower was good.
Stayed in May 2024
Reviewed: April 29, 2024
Maria
United States of AmericaConfirming that my reservation included breakfast was confusing. The comcierge should have provided me with a ticket or voucher at arrival so there’s bo dispute with staff rather than giving us a receipt to sign and link to our room, then waive it afterwards.
Comtinental Breakfast was fresh and offers many options.
Stayed in April 2024
Reviewed: April 19, 2024
Sorin
United States of AmericaA little outdated.
Good breakfast and location.
Stayed in April 2024
Reviewed: April 16, 2024
Tamaicka
United States of AmericaI asked about changing my room reservation from a king to a double queen they were about to honor that. The room they placed me and my family in was not clean the floor had huge spot all over it as if someone had spilt chocolate milk numerous times everywhere in the room. There was a dirty towel in the bathroom the windows weren’t cleaned and the tv didn’t work and when requested to fix nothing could be done.
I asked about changing room reservations from a king to a queen double they did move the room request but the room I was placed in was unclean and nothing worked properly and nothing was done about it. It looked like a party room that had yet to be cleaned.
Stayed in April 2024
Reviewed: April 14, 2024
Robin
United States of Americaelevators down majority of stay
location
Stayed in April 2024
Reviewed: March 31, 2024
Sean
United States of AmericaI was overcharged for about $50 more than what I booked for at booking.com. I tried to talk to the front desk twice and was expecting a call from the manager but I have heard anything back yet.
The spacious room and pillows.
Stayed in March 2024
Reviewed: March 24, 2024
Tatum
United States of AmericaThe beds were sadly not very comfortable. Woke up feeling a little soar.
Great atmosphere and nice all around! The staff was great, and the location was amazing.
Stayed in March 2024
Reviewed: March 8, 2024
Carlynne
United States of Americathe shower was acting funny
everything
Stayed in February 2024
Reviewed: March 7, 2024
Amir
United States of AmericaHousekeeping was really weak. They didn't change our bed sheet during our stay(4 nights). They just make the bed. It was disappointing.
It has a nice view with great staff. They were really friendly.
Stayed in February 2024
Reviewed: February 8, 2024
Mohammad
JordanNothing
Everything
Stayed in February 2024
Reviewed: February 4, 2024
Linda
United States of AmericaRequest for extra towels and another glass were ignored. Had to search to find someone to sell coffee both mornings,
Beautiful room with full amenities.
Stayed in February 2024
Reviewed: January 30, 2024
Melody
United States of AmericaGreat value for the price
Stayed in November 2023
Reviewed: January 28, 2024
Devin
United States of Americathe pool was closed.
location was perfect
Stayed in December 2023
Reviewed: January 6, 2024
Latoya
United States of AmericaNo microwave and there was only one elevator running, so sometimes I had to take the stairs.
The bed was very comfortable to sleep in. The room was clean and roomy, wish there was a microwave in the room.
Stayed in January 2024
Reviewed: January 2, 2024
Jacinda
United States of AmericaNo microwave in room
Very clean, spacious, & great staff!
Stayed in January 2024
Reviewed: December 28, 2023
Krystal
United States of AmericaThe elevator was broken and we had to take the stairs 99%of the time.
The facilities were very clean, great location, friendly staff, and good value.
Stayed in November 2023
Reviewed: December 25, 2023
Nebiyou
United States of AmericaNice location. Helpful staff. The lift needs attention.
Breakfast was good. Kids love pancake and there was no pancake the first day!
Stayed in December 2023
Reviewed: December 21, 2023
Meredith
United States of AmericaI asked, explicitly, if the breakfast came as part of the room I was paying for. I was told yes. After breakfast (breakfast bar), I was given a bill to sign- which I shouldn’t have- and even spoke with the manager who said it would be taken care of, but took the signed receipt. It was not taken off my total charge for my stay. I had to ask and search and ask for more coffee and cream for my room. The manager would see me and go in another direction! Everyone else was nice and tried to be helpful.
Stayed in November 2023
Reviewed: December 8, 2023
Charletarice
United States of Americanothing
everthing
Stayed in November 2023
Reviewed: December 7, 2023
Travis
United States of AmericaOut of the 3 elevators only one was working.
The location was key.
Stayed in December 2023
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