The bathroom door in my room did not lock and for having little kids the breakfast could use pancakes.

My stay at the hotel was amazing, the location is at the perfect place, easy to find. The breakfast was very delicious, the rooms are comfortable, the shower is perfect, everything is super clean. The place is safe and beautiful.

Stayed in April 2024

The property was beautiful, nice and quiet

Stayed in April 2024

Rooms were nice, breakfast was good and location of the hotel was near my family's living area.

Stayed in April 2024

N/A

The hotel room was clean, we appreciate the breakfast and swimming pool, the complimentary soaps in the restroom

Stayed in April 2024

Breakfast was basically the same every day. Need to have something different than scrambled eggs every day.

Staff was very pleasant. Room was very clean and comfortable. Cleaning crew did a fantastic job. I liked that my son could bring his dog to visit.stayed an extra day.

Stayed in March 2024

it was good, facility was nice.

room was adequate for two people but not 5, an additional room (bedroom) would have been nice with extra queen beds

Stayed in March 2024

Need something different for breakfast.

Staff was very helpful and friendly. Cleanliness of room. My sons dog was able to come visit.

Stayed in March 2024

The floors were dirty in our room. We wore flip flops because of this. The beds were not comfortable and the pillows are weird hard things. The sofa was broken or severely sagging. No usb charging ports on the desk in the front room area. A sink in the living room area would be great.

The lobby, was beautiful, breakfast facilities were spotless and food was really good.

Stayed in March 2024

Breakfast was minimal.

Staff was great. Room was great. Clean!

Stayed in March 2024

The complimentary breakfast was okay. All tables were dirty unfortunately.

Clean, comfortable and beautiful rooms.

Stayed in March 2024

Liked the room especially the bed was very comfortable😀 Also the staff were awesome..

Stayed in March 2024

Could hear people above us stomping very loudly, light would turn off and on randomly during night. not sure if it is the electrical wiring or not.

Love the free breakfast, it was pretty good. Nice vibe to the hotel.

Stayed in March 2024

Breakfast needs some work.

Nice rooms. Friendly staff.

Stayed in January 2024

Having to leave, plan on visiting again when the seasonal traveler's give us locals a breather.

Everything,from checkingin to checkingout. Breakfast was killer good. The rooms were exceptional, extra blankets 👌 it was nice. Hangers in closet were top notch attention to detail. What a great group of people. My youngest son stays there with 5 young children 7years old and younger, and get treated very well. Thats why i decided to stay and just 😉.

Stayed in January 2024

A night light in the bathroom would be good. The lights overall were very dim. Also would have liked a microwave in the room for reheating leftovers. Toilet paper was too thin.

I liked the 2 queen beds much better than double beds. I liked the size of the bathroom, nice and roomy.

Stayed in January 2024

It would be beneficial to offer more variety in the breakfast meat options, as they are currently primarily pork-based. Adding other types of meat would better accommodate all guests.

My wife and I found our stay at the Hyatt Place Phoenix Chandler incredibly convenient, thanks to its location near shopping, restaurants, and easy highway access. Our late-night check-in was smooth and welcoming, courtesy of Vincent's polite and professional service. His thoughtful gesture of complimentary water highlighted his dedication to excellent customer service. A big thank you to Vincent! The entire front desk team, especially manager Lukas, consistently demonstrated friendly and helpful service. Lukas in particular impressed us with his ability to turn challenging situations into positive guest experiences. Kudos and thanks to Lukas! The kitchen staff's warmth and attentiveness made us feel like family, ensuring an ample and clean dining area. The room was spacious and well-maintained, with daily housekeeping efficiently handling bedding and towels. In summary, our experience at the Hyatt Place Phoenix Chandler was exceptional. We definitely plan to return on our next visit to the area and highly recommend it for its outstanding service and convenient location.

Stayed in January 2024

N/A

Good breakfast options and clean hotel

Stayed in December 2023

Room wasn't cleaned. Floor wasn't vacuumed, as rug had crumbs from previous stay and under pillows were debris. Hair was on a bath towel. Gross, and a little hair in the corner of the shower, and I would recommend more training to the housekeeping staff. They were very nice including Nga! She was very nice and polite! A note for the franchisee or franchisor, the elevator is really beat up, and the remodel was not that great. I didn't have plug ins on the equipment per the light fixtures like Hampton Inn. They had a serger for the laptop use at the desk, and most of the lamps didn't have plug-ins. Just my opinion. I'm in real estate and look at the details of a property.

Front Desk, Call Center are excellent! They got me a room that I requested! It was the top floor with a view and relatively quiet. The breakfast was excellent! I didn't care for their coffee selection, but overall the eggs everyday and with some sausage, baked hash browns were really good and fresh! The staff was really good and very polite! Mailbox out front was really nice and easy for USPS to pick up and drop off. Cool feature and Wifi was easy to connect all over the property!

Stayed in January 2024

No microwave in room

Spacious rooms.

Stayed in January 2024

Houskeeping service was poor, we only received the service once in the 4 days we stayed. I needed to go to the lobby to ask for towels twice

It was really clean and cozy

Stayed in January 2024

The breakfast bar was average with the usual egg and waffle options, but the fruit was sub-standard. It would have been nice to have a small microwave in the room for leftovers.

This property is very conveniently located in Chandler -- close to the big mall, restaurants and freeways. My room was comfortable and the facilities were clean. I really appreciated the suite layout and size and made good use of the mini-fridge and coffeemaker.

Stayed in December 2023

No real bar and close at 10:00

Stayed in December 2023

Beds are always hard

Staff is always friendly and helpful

Stayed in December 2023

Amazing location, friendly staff, very clean and so comfortable! Also had an amazing breakfast.

Stayed in December 2023