5825 International Drive, Orlando, FL 32819, United States of America
#289 of 388 hotels in Orlando
Guests' ChoiceBased on 3239 hotel reviews
7.3Cleanliness
7.4
Comfort
7.5
Location
9.0
Facilities
7.2
Staff
8.4
Value for money
7.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 3, 2024
Agata
PolandQuite old, carpet, we couldn’t open windows in the room
Clean room, nice staff and good breakfast, but no vegetables and a lot of plastics :(
Stayed in May 2024
Reviewed: May 2, 2024
Andreina
ArgentinaCould be a little renovate
Great location, near to Universal and breakfast was excellent
Stayed in May 2024
Reviewed: April 26, 2024
Keyla
Puerto RicoThe stairs and the lobby smells bad.
The room
Stayed in April 2024
Reviewed: April 23, 2024
Tasha
United States of AmericaSmell of room
Friendly staff
Stayed in April 2024
Reviewed: April 22, 2024
Cricket
United States of AmericaIt looked pretty run down on the inside. It was clean, but very much worn out. The room got pretty cool, but it was super humid so you felt cold but wet at the same time.
It was very close to the parks and a good value.
Stayed in April 2024
Reviewed: April 22, 2024
Mineyda
United States of AmericaCleaning,rare smell Very old No elevator.
Breakfast Near Universal Staff
Stayed in April 2024
Reviewed: April 8, 2024
Aisa
United States of AmericaOld structure building with unpleasant smelling carpets.
Excellent value for money and best location. Very kind and helpful staff. They cleaned my room every day.
Stayed in April 2024
Reviewed: April 5, 2024
Amelia
United States of AmericaRoom seem moist for some reason and had a light smell
The location was amazing. Easy access to universal only about a 6-minute drive. Breakfast was okay. Bed work okay but the location made it well worth, especially for the price
Stayed in April 2024
Reviewed: March 27, 2024
Anneuris
NetherlandsThe air-conditioning noise and hard pillows.
Good breakfast and excellent location.
Stayed in March 2024
Reviewed: March 12, 2024
Merit
United States of AmericaThe layout was strange and no elevator Also the pool was out of order
Clean enough but very very outdated property. The carpet in shared areas especially stairs has lost its color completely. The bathroom tub was not in good shape
Stayed in March 2024
Reviewed: March 12, 2024
Mark
United States of AmericaDoing construction Room was a LONG walk away Pool closed
Price Breakfast
Stayed in March 2024
Reviewed: March 10, 2024
Jenn
CanadaConstruction, age
Location
Stayed in March 2024
Reviewed: March 8, 2024
Lissyma
United States of AmericaOn the day I was checking out there were bugs in my bathroom.
I loved the convenient location close to Universal parks.
Stayed in January 2024
Reviewed: March 1, 2024
Chinoy
United States of AmericaBreakfast was not the best. There's no elevator at this hotel (please be advised if you need handicap assistance)
Convenient location to theme parks, shuttle service. Price.
Stayed in February 2024
Reviewed: February 28, 2024
Ramlagan
United States of AmericaFound a few roaches, had to kill a few.
The breakfast is amazing they have many options. Coffee 24/7 for coffee lovers.
Stayed in February 2024
Reviewed: February 22, 2024
Idan
Canadasmelly lobby, felt humid. The place has to go through renovations!
Close to everything, nice breakfast.
Stayed in January 2024
Reviewed: February 8, 2024
Larry
United States of AmericaDated property.
Stayed in February 2024
Reviewed: February 4, 2024
Valeria
United States of Americathere were roaches and mattresses were super old and uncomfortable
Stayed in February 2024
Reviewed: January 23, 2024
Yenko
United States of AmericaThey asked for a $100 cash-only deposit upon check-in. Good thing I had it on me.
00Great location on I-Drive.
Stayed in January 2024
Reviewed: January 22, 2024
Renata
United States of AmericaI didn't like the bathroom. It is old and agly. The shower doesn't close and the sound of water dropping drives me crazy.
It needs some remodeling, but already they are doing it now.
Stayed in January 2024
Reviewed: January 19, 2024
Paula
United States of AmericaCleaner carpets
Breakfast was great far from the room to walk
Stayed in January 2024
Reviewed: January 9, 2024
Arlene
Canadaoutdated, no heated pool
Breakfast
Stayed in January 2024
Reviewed: January 5, 2024
Maria
United States of AmericaSmell in the rooms
very well located.
Stayed in January 2024
Reviewed: January 5, 2024
Juliana
Braziljust think have to clean better the pets smelling on carpet .
Nice place , location, staff very very nice , breakfest was good , just think have to clean better the pets smelling on carpet .
Stayed in December 2023
Lecce, Italy
Thaur, Austria
Palekastron, Greece
Lisbon, Portugal
Sankt Andreasberg, Germany
Francistown, Botswana
San José, Costa Rica
Porto, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content