4207 Franklin Commons Court, Franklin, TN 37064, United States of America
#36 of 36 hotels in Franklin
Guests' ChoiceBased on 495 hotel reviews
5.4Cleanliness
6.0
Comfort
6.1
Location
7.6
Facilities
5.5
Staff
7.3
Value for money
6.1
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 16, 2022
Laci
United States of Americaold and smelly
next door to Cracker Barrel
Stayed in February 2022
Reviewed: February 16, 2022
Kraft
United States of AmericaCereal was stale. Nothing looked fresh or inviting. Waffle machine was all messed up.
Not much
Stayed in February 2022
Reviewed: December 31, 2021
David
United States of AmericaIce machine was broken, smelled bad, long black hairs on pillow cases, floor not swept, dust on back of headboard, multiple areas of disrepair. Totally understand lack of workforce these days but will stay at aloft next time and pay the extra.
Bed was comfortable and great water pressure and the only reason we chose LaQuinta was pet friendly and no extra charge.
Stayed in December 2021
Reviewed: November 30, 2021
Tina
United States of AmericaAbout 5 am. There was a few people yelling and arguing down the hall Was getting bad enough I was about to call the police
Rooms were clean and pet friendly
Stayed in November 2021
Reviewed: November 21, 2021
Lauren
United States of AmericaIt wasn't very clean. The main parts of the room were pretty clean but it was apparent that the corners and behind furniture is almost never cleaned. Dust collected in those places. Also, the room did not smell pleasant. It was musty. The staff had loud conversations at 2am right outside, so that was not ideal. My room key stopped working each day after i left for the day. I had to take it to the front desk at least 4 separate times. I got new keys and it kept happening. The staff was not willing to investigate the issue. So I had to just keep coming down. It was disappointing. I did, however, come in contact with some really helpful and personable staff.
It was affordable in a pretty good location.
Stayed in November 2021
Reviewed: November 11, 2021
James
United States of AmericaThe room was nice, but the toiletry items were not stocked very well. It looked like some of them had been used before. The breakfast area had very little to offer. The coffee machines were empty and there was no attendant to replenish anything.
Stayed in November 2021
Reviewed: October 11, 2021
Bob
United States of AmericaRoom needed updating and maintenance. Toilet seat was loose, mold around areas of tub/shower. The ice machine was out of order. Exercise Room had 2 machines that were worn out. The Hotel needed major updating to bring it to a higher level of rating. The pool had no towels.
Location was great. Breakfast was average ran out of juice in machine. Went next door to Cracker Barrel for breakfast.
Stayed in October 2021
Reviewed: September 29, 2021
Nancy
United States of AmericaThe place was pretty run down. Clean but shabby.
Good location, nice indoor pool, indoor hall.
Stayed in September 2021
Reviewed: September 15, 2021
Dallas
United States of AmericaThe bath tub had hair in it.
Stayed in September 2021
Reviewed: September 1, 2021
Paul
United States of AmericaNeeds new pillows
The pillows were very uncomfortable. Staff was great
Stayed in September 2021
Reviewed: August 23, 2021
Mirandan2013
United States of AmericaThe 4th floor had an odd odor in the hallway and my room did too at first. There was trash in the hall and several maintenance issues that had been left unattended.
Staff was pleasant and helpful. Had basic continental breakfast but, we ate nearby.
Stayed in August 2021
Reviewed: August 1, 2021
Bobby
United States of AmericaThe room smelled like urine and we had to get air fresheners to cover the smell.
Stayed in August 2021
Reviewed: August 1, 2021
Kenneth
United States of AmericaThe hotel felt old and needs updated.
Breakfast is at 7:00 and we had to leave before that time. Should be at 6:00 everyday. For the price was very disappointed. Need to update to charge this amount.
Stayed in July 2021
Reviewed: July 18, 2021
Chandra
United States of AmericaCould have been cleaner the bathroom especially I don't like seeing body hair from previous guests when I'm taking a shower or getting out! Like the put a towel across the floor to keep from having to clean! 🤢 and the shower curtain has mold also 🤮🤢 the building literally smelled like they were trying to cover up a smell I don't know! Just not a place I would choose to stay again
The staff was extremely nice
Stayed in July 2021
Reviewed: July 17, 2021
Lori
United States of AmericaProperty is old and in need of a renovation. The bathroom was something to be had and made sure I wore shower shoes when showering. No frig in room. It’s the basics and for the money, not worth it. Would not recommend.
Staff was friendly
Stayed in July 2021
Reviewed: July 3, 2021
Wendy
United States of AmericaThe toilets didn't flush, the sink was slow to drain, my top comforter cover had red stains on it. Mine wasn't the only room not flushing. One guest was at desk informing them about theirs and was handed a plunger. The AC running couldn't drown out the highway noise. I booked 2 nights, but stayed somewhere else night 2. I felt sorry for the employees, they were doing what they could.
It was in the area I needed to be. The air conditioner worked and was cool. When I checked in the desk clerk was very nice.
Stayed in June 2021
Reviewed: July 2, 2021
Elizabeth
United States of AmericaOld and worn down. Really needs updating. Stains on bedding, ripped towels, TV remote broken.
Stayed in July 2021
Reviewed: June 23, 2021
Dazsiah
United States of AmericaThat The Pool Wasn’t Open .
Stayed in May 2021
Reviewed: June 16, 2021
Beckylou88
United States of AmericaNo breakfast and pool wasn't open due to covid so that was understandable. No microwave in the room. Bathtub looked like it needed a bleach pen taken to it.
Close to restaurants and shopping. Downtown Nashville was only a 20 minute drive.
Stayed in June 2021
Reviewed: June 13, 2021
Mary
United States of AmericaPool and hot tub not ready. No breakfast.
NA
Stayed in June 2021
Reviewed: June 6, 2021
Sam
United States of AmericaThe room was a standard hotel room. Nothing special. The carpet turned my white socks gray within a matter of minutes. There was razor stubble on the caulking between the sink and the mirror, and the toilet tank had not been cleaned. The sheets appeared to have not been changed. If they were, housekeeping does not know how to make a bed. They hotel advertised a pool and free breakfast but upon check-in a sign states their not offering either due to Covid-19. I'd expect to pay $50 a night for this room, not the $100 we were charged.
The gentleman at the front desk was very friendly and helpful. Great personality for being so close to midnight.
Stayed in June 2021
Reviewed: May 27, 2024
Christine
United States of AmericaPool to cold to use. Hot tub not working. No facial tissue in room. Cockroach found in room.
Location
Stayed in May 2024
Reviewed: May 26, 2024
Stacy
United States of AmericaThe room should be dusted, the sink water pressure was extremely low, and the remote didn't work. The breakfast selection wasn't the greatest either. Need a few more options like yogurt,fruit,scramble egg, and sausage or bacon. The water was hot, needed ice
Stayed in May 2024
Reviewed: May 13, 2024
Skye
United States of AmericaThe pool was dirty ( bandaid in the pool) Neighbors were loud
We liked the bed
Stayed in May 2024
Reviewed: May 11, 2024
Mark
United States of AmericaThey are repainting and working on the while building. Paint fumes and drywall dust in all the hallways and stairs/elevator. Probably a great place to stay, just not this weekend.
Location. Room was a room.
Stayed in May 2024
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