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  5. Reviews of La Quinta by Wyndham Nashville Franklin

Reviews of La Quinta by Wyndham Nashville Franklin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4207 Franklin Commons Court, Franklin, TN 37064, United States of America

#36 of 36 hotels in Franklin

Guests' Choice

Review Score

Based on 495 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.1

  • Location

    7.6

  • Facilities

    5.5

  • Staff

    7.3

  • Value for money

    6.1

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: February 16, 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    old and smelly

    next door to Cracker Barrel

    Stayed in February 2022

  • Reviewed: February 16, 2022

    5.0
    I most likely wouldn't stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cereal was stale. Nothing looked fresh or inviting. Waffle machine was all messed up.

    Not much

    Stayed in February 2022

  • Reviewed: December 31, 2021

    4.0
    We got what we paid for with 2 small dogs that we travel with.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Ice machine was broken, smelled bad, long black hairs on pillow cases, floor not swept, dust on back of headboard, multiple areas of disrepair. Totally understand lack of workforce these days but will stay at aloft next time and pay the extra.

    Bed was comfortable and great water pressure and the only reason we chose LaQuinta was pet friendly and no extra charge.

    Stayed in December 2021

  • Reviewed: November 30, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    About 5 am. There was a few people yelling and arguing down the hall Was getting bad enough I was about to call the police

    Rooms were clean and pet friendly

    Stayed in November 2021

  • Reviewed: November 21, 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It wasn't very clean. The main parts of the room were pretty clean but it was apparent that the corners and behind furniture is almost never cleaned. Dust collected in those places. Also, the room did not smell pleasant. It was musty. The staff had loud conversations at 2am right outside, so that was not ideal. My room key stopped working each day after i left for the day. I had to take it to the front desk at least 4 separate times. I got new keys and it kept happening. The staff was not willing to investigate the issue. So I had to just keep coming down. It was disappointing. I did, however, come in contact with some really helpful and personable staff.

    It was affordable in a pretty good location.

    Stayed in November 2021

  • Reviewed: November 11, 2021

    5.0
    For the price, not very good.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The room was nice, but the toiletry items were not stocked very well. It looked like some of them had been used before. The breakfast area had very little to offer. The coffee machines were empty and there was no attendant to replenish anything.

    Stayed in November 2021

  • Reviewed: October 11, 2021

    4.0
    Major updating .Staff that would be more cooperating with questions.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room needed updating and maintenance. Toilet seat was loose, mold around areas of tub/shower. The ice machine was out of order. Exercise Room had 2 machines that were worn out. The Hotel needed major updating to bring it to a higher level of rating. The pool had no towels.

    Location was great. Breakfast was average ran out of juice in machine. Went next door to Cracker Barrel for breakfast.

    Stayed in October 2021

  • Reviewed: September 29, 2021

    5.0
    A little disappointing.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place was pretty run down. Clean but shabby.

    Good location, nice indoor pool, indoor hall.

    Stayed in September 2021

  • Reviewed: September 15, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bath tub had hair in it.

    Stayed in September 2021

  • Reviewed: September 1, 2021

    5.0
    Fair
    • Business trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Needs new pillows

    The pillows were very uncomfortable. Staff was great

    Stayed in September 2021

  • Reviewed: August 23, 2021

    5.0
    Value stay with comfortable bed
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The 4th floor had an odd odor in the hallway and my room did too at first. There was trash in the hall and several maintenance issues that had been left unattended.

    Staff was pleasant and helpful. Had basic continental breakfast but, we ate nearby.

    Stayed in August 2021

  • Reviewed: August 1, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled like urine and we had to get air fresheners to cover the smell.

    Stayed in August 2021

  • Reviewed: August 1, 2021

    4.0
    Disappointed.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    The hotel felt old and needs updated.

    Breakfast is at 7:00 and we had to leave before that time. Should be at 6:00 everyday. For the price was very disappointed. Need to update to charge this amount.

    Stayed in July 2021

  • Reviewed: July 18, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could have been cleaner the bathroom especially I don't like seeing body hair from previous guests when I'm taking a shower or getting out! Like the put a towel across the floor to keep from having to clean! 🤢 and the shower curtain has mold also 🤮🤢 the building literally smelled like they were trying to cover up a smell I don't know! Just not a place I would choose to stay again

    The staff was extremely nice

    Stayed in July 2021

  • Reviewed: July 17, 2021

    4.0
    Rundown
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Property is old and in need of a renovation. The bathroom was something to be had and made sure I wore shower shoes when showering. No frig in room. It’s the basics and for the money, not worth it. Would not recommend.

    Staff was friendly

    Stayed in July 2021

  • Reviewed: July 3, 2021

    4.0
    I think My rate was $89, you get what you don't pay for.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilets didn't flush, the sink was slow to drain, my top comforter cover had red stains on it. Mine wasn't the only room not flushing. One guest was at desk informing them about theirs and was handed a plunger. The AC running couldn't drown out the highway noise. I booked 2 nights, but stayed somewhere else night 2. I felt sorry for the employees, they were doing what they could.

    It was in the area I needed to be. The air conditioner worked and was cool. When I checked in the desk clerk was very nice.

    Stayed in June 2021

  • Reviewed: July 2, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Old and worn down. Really needs updating. Stains on bedding, ripped towels, TV remote broken.

    Stayed in July 2021

  • Reviewed: June 23, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That The Pool Wasn’t Open .

    Stayed in May 2021

  • Reviewed: June 16, 2021

    5.0
    It was ok
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast and pool wasn't open due to covid so that was understandable. No microwave in the room. Bathtub looked like it needed a bleach pen taken to it.

    Close to restaurants and shopping. Downtown Nashville was only a 20 minute drive.

    Stayed in June 2021

  • Reviewed: June 13, 2021

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pool and hot tub not ready. No breakfast.

    NA

    Stayed in June 2021

  • Reviewed: June 6, 2021

    4.0
    Okay if you're in a fix, but better and cheaper in the area.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a standard hotel room. Nothing special. The carpet turned my white socks gray within a matter of minutes. There was razor stubble on the caulking between the sink and the mirror, and the toilet tank had not been cleaned. The sheets appeared to have not been changed. If they were, housekeeping does not know how to make a bed. They hotel advertised a pool and free breakfast but upon check-in a sign states their not offering either due to Covid-19. I'd expect to pay $50 a night for this room, not the $100 we were charged.

    The gentleman at the front desk was very friendly and helpful. Great personality for being so close to midnight.

    Stayed in June 2021

  • Reviewed: May 27, 2024

    3.0
    Just ok.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool to cold to use. Hot tub not working. No facial tissue in room. Cockroach found in room.

    Location

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room should be dusted, the sink water pressure was extremely low, and the remote didn't work. The breakfast selection wasn't the greatest either. Need a few more options like yogurt,fruit,scramble egg, and sausage or bacon. The water was hot, needed ice

    Stayed in May 2024

  • Reviewed: May 13, 2024

    3.0
    It was not great and we will probably not stay there again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was dirty ( bandaid in the pool) Neighbors were loud

    We liked the bed

    Stayed in May 2024

  • Reviewed: May 11, 2024

    2.0
    Far from great.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They are repainting and working on the while building. Paint fumes and drywall dust in all the hallways and stairs/elevator. Probably a great place to stay, just not this weekend.

    Location. Room was a room.

    Stayed in May 2024

Showing 76 - 100

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