4207 Franklin Commons Court, Franklin, TN 37064, United States of America
#37 of 37 hotels in Franklin
Guests' ChoiceBased on 497 hotel reviews
5.3Cleanliness
6.0
Comfort
6.1
Location
7.6
Facilities
5.5
Staff
7.3
Value for money
6.1
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Billy
United States of AmericaConstruction at all times of the day. House keeping never came. Construction crew walks in your room with out notice.
Indoor pool
Stayed in April 2024
Reviewed: April 14, 2024
Chris
United States of AmericaIt looked like renovations were occurring and the workers were not very tidy. The breakfast area was not attended and was messy. There wasn't really any decent protein options. The tables were also in need of cleaning. The fitness area was being used to house supplies for updates to the room and not available for guests to utilize. The staff were ambivalent and not engaging with guests.
The room looked like it was recently renovated and better than I expected. The pillows were some of the best I have come across in a hotel in recent years.
Stayed in April 2024
Reviewed: April 14, 2024
Sheila
United States of AmericaThe coffee maker was missing a piece so no coffee in the room. The coffee from the breakfast area had no taste to it. The free breakfast was not as described to be. We went to Cracker Barrel next door.
Value
Stayed in April 2024
Reviewed: April 11, 2024
Michael
United States of Americaone ice machine on third floor for entire hotel. snack machine out of order. juice machine at breakfast out of order. garbage can in hall for dripping pipe. paint and drywall covered the hallways. pool was ice cold.
room and staff were great
Stayed in April 2024
Reviewed: March 2, 2024
Rosemary
United States of AmericaConstruction dust was evident everywhere, and I know that can't be helped, considering the renovations being done. You need to seriously change soap vendors! The bar soap was totally useless. It offered no lather at all! Complimentary breakfast offered zero protein options.
Convenient location. The room was clean and newly decorated.
Stayed in March 2024
Reviewed: February 9, 2024
Danielle
United States of AmericaMain lobby/elevators/doors to room…all outdated and in need of updating
Updated rooms
Stayed in February 2024
Reviewed: February 6, 2024
Ronald
United States of AmericaCommon areas were very dirty and univiting. Bathroom door in room missing a door handle, hangers didnt fit rod making them useless, coffee pot missing parts - unusabe, coffee pot cord too short to reach any available plug. No juice at breakfast, very limited choices on everything. Hallway to our room was filthy. Renovation in room was unfinished.
Actual room was adequately clean. Bed was comfortable.
Stayed in February 2024
Reviewed: January 29, 2024
Merle
United States of AmericaPool area was closed. Was looking forward to hot tub after long day of travel.
Stayed in January 2024
Reviewed: January 10, 2024
Parker
United States of AmericaRun down, even the parking lot was too rough for a wheeli suitcase
Location
Stayed in January 2024
Reviewed: January 3, 2024
Gwen
United States of AmericaConvenient proximity to job
Stayed in November 2023
Reviewed: January 1, 2024
Fred
United States of AmericaBreakfast area items all to close for multi people. No juice and/ or yogurt. Halls were not clean and the bathroom in lobby and lobby area didn’t seem clean and welcoming. Under construction ???
Room was clean and comfortable
Stayed in December 2023
Reviewed: December 23, 2023
Alice
United States of Americamotel wasn't up to par on cleanliness and things broken plus I got charged twice and still trying to get it removed!
close to where I had to visit
Stayed in December 2023
Reviewed: December 7, 2023
Blackmon
United States of AmericaThey had construction going on inside. Smell of paint throughout hallways. Tv in room didn't work. Had to change rooms
Stayed in December 2023
Reviewed: November 19, 2023
Croyle
United States of AmericaStaff was not exceptional. Notes were not read. Room was marginally clean and the facility is old and dumpy. Breakfast was horrible. It was motel 6 expectations at a higher price.
Good location.
Stayed in November 2023
Reviewed: November 6, 2023
Erin
United States of AmericaThe hotel was under construction. The hallways and elevators were ripped apart. The pool had no lights, so the kids had to swim in the dark. The hot tub looked dirty so we didn’t go in it.
The room itself was clean. The staff were nice.
Stayed in November 2023
Reviewed: October 22, 2023
Linda
United States of AmericaPillows, and housekeeping, breakfast
Close and reasonable price
Stayed in August 2023
Reviewed: October 1, 2023
Amanda
United States of AmericaIt seemed dirty and the exercise equipment was broke
It was cheap
Stayed in August 2023
Reviewed: September 23, 2023
Shara
United States of AmericaThe location is great and price was nice. Breakfast was a bust. No juice, only Milk Coffee or hot tea.Tea. Only hot option was waffles or oatmeal. Dry options were little fruit options, cereal, and bread. All looked to be white bread. Overall breakfast was super disappointing. Wish they had more of a hot option.
Stayed in August 2023
Reviewed: September 20, 2023
Beth
United States of AmericaSink & vanity are “outside” the bathroom- ??? Worn out, torn carpet- hallway strongly smelled like marajuana- staff did not “greet”, did not look up or at us checking in or out- poor customer relations- needs a lot of work in this area
Location was good- we didn’t eat breakfast
Stayed in September 2023
Reviewed: August 27, 2023
Christy
United States of AmericaFacility was very dated and was not kept very clean. The fan in the bathroom was hanging by wires.
The front desk gentleman was great.
Stayed in August 2023
Reviewed: August 16, 2023
Thompson
United States of AmericaThe hotel breakfast. Not enough options and needed a restocking on pretty much everything. No orange juice at break, vending machine was completely empty, & no toilet paper or paper towels in lobby bathroom. Also, the hotel kinda looked like it was falling apart and just needs more updating. WiFi was also extremely slow
The staff was friendly.
Stayed in August 2023
Reviewed: August 5, 2023
Cordula
United States of AmericaBroken glass door, walls were dirty, breakfast was minimal, parking lot crumbly, hole in wall in breakfast area
Location Nice staff Good temperature
Stayed in August 2023
Reviewed: July 10, 2023
Antoinette
United States of AmericaOne of them staff keep annoy knock the door telling us check it out and we know that and we had to take care kids and make sure no missing the room. I just didn’t like one part feel so disrespectful to have annoy keep knock back and forth that hall. They have to learn patient let guest errrand to do finish from check out.
Nice place very quiet
Stayed in July 2023
Reviewed: July 8, 2023
Walton
United States of AmericaHotel smelt a little musty
Accomidating to room needs
Stayed in July 2023
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