I didn’t like the small room the water pressure was terrible the bathroom door wouldn’t stay open so we had to put a towel underneath the door to stop it. I didn’t like the top blankets they smelled I didn’t like the spraying and cleaning of room before I entered. I didn’t like that it was very noisy and couldn’t sleep peacefully. I didn’t like the long elevator wait

I liked that the property had a rooftop bar even thought I didn’t go

Stayed in March 2024

Not get information about room & location,she just give key that’s it.

Location easy to get Jamaica station to JFK airport 10 minutes walking

Stayed in March 2024

No coffee in room or lobby. Iffy area in Queens. Hotel smells.

We needed a hotel unexepectedly at jfk at midnight. Front desk stayed open until we got there. Front desk female clerk went out of her way to help during weather storms and plane delays.

Stayed in January 2024

I didn't like the fact that they didn't have microwave in the rooms and a comforter was smelly need more pillows.

I like the fact that it's close to transportation

Stayed in January 2024

I didn’t like the fact that they have you paying for parking and you have to open and close the garage yourself. Plus have a poster stating if your car go missing they are not responsible for it. So what the sense you pay for your car to be secure and it’s a different story when you get in to park your car. I didn’t like the fact that they had 3 pillows on the bed like what’s up with that…

It was very close to my the places I wanted to visit

Stayed in January 2024

Restaurant/bar not open, and the amount of pot smoke seeping into our rooms was bad! Had to put a towel at base of door and open the window in the middle of January! Brrrr.

Clean and value for price. The beds were comfortable. Overall a good decent hotel and staff is very friendly.

Stayed in January 2024

Someone entered my room by accident with there key I felt unsecured after that incident, no one should be able to enter another person's room with their key.

Location was convenient.

Stayed in December 2023

Dirty towels, bathroom, pee on toilet seat, hair on sheets

Stayed in October 2023

There was no sheet below the comforter, so the comforter was directly on you. Tiny room. Corridor carpets need a deep clean.

Great location for JFK. Dunkin Donuts across the road made up for limited content of vending machines.

Stayed in October 2023

No comments

No comments 😕

Stayed in October 2023

No microwave and hand wash cloth

There is no microwave in the rooms and no hand wash clothes.

Stayed in October 2023

We ask for maid service like 3 days and they don’t answer us. So we were with no maid service for 4 days and that its not comfortable. They have to bring maid service every day!!

Acceptable but they have to bring more service.

Stayed in October 2023

Price is staggering for the tiny room with only bright overhead light.

Very close to the airport and the only hotel under $500 in an emergency.

Stayed in October 2023

The Rap music videos playing on the big TV in the lobby and the thick Oder of weed looming all over the place.

It was roomy.

Stayed in October 2023

Your staff should be more receptive and ready to attend to customer concerns. You should provide breakfast for guests

Breakfast was not provided but I love the location

Stayed in September 2023

The hotel is on building seems they don't use all the potentiality the got. This make sometimes difficult for the clients. Hope next time they will go with all their potentiality.

We booked a room there because our fly was cancelled and the staff was very friendly and helpful. The room was very standard no additional things.

Stayed in September 2023

Location was not good. Very noisy in room. Elevator dinging every time someone went up or down

Staff were very friendly and room was very clean

Stayed in September 2023

My room was not cleaned from the previous person staying there. They provided me another room which also hadn’t been cleaned from the previous room. On the third try they found me a room that was clean. I had to lug my luggage up and down the lifts during this. During my stay the smell of weed was terrible. Cleaning staff woke me up and were knocking at my door at 0900 trying to come into my room and clean. Parking is extra money. TVs a little hard to operate as I had to download apps to watch anything. Overall not a pleasant stay.

Stayed in September 2023

They woke me up at 11-30pm calling me because there were something wrong with their system.

Clean

Stayed in September 2023

Keys would never work correctly

Stayed in September 2023

See above on what I liked.

I was waiting a while for help. It was busy but when I got there it was just me before others got there and concierge had started helping me but then also started helping others and I was waiting a while. Then I was given a different room than what I booked which the concierge did give a $100 off fir. My room smelled like someone had been smoking in there and the walls are very thin and I could hear the phone ringing in other rooms and all conversations happening in the hallway. My bathtub had rust in it and there was nothing to keep the door propped. In addition to all of this, I was charged twice; on here with the card I provided which I was told wouldn’t be charged and then on my card I provided onsite.

Stayed in September 2023

Wi-Fi not working, or at least the code wasn’t offered? Bed covered in hairs of various lengths (not mine) towels were awful. Expected something a little better for the price despite being in Queens

Near to LGA for morning flight (10 mins in a taxi)

Stayed in September 2023

It’s a new hotel and I there’s nothing much in the room. TV was not set up yet. There’s not much toiletries. Pillows and towels seem old already.

New property. It was the opening week when I booked. Very close to Jamaica station if you’re looking for a hotel near the airport.

Stayed in September 2023

I liked the rooms and the kitchenette

Stayed in March 2024

It was close to the airport, which was nice.

Stayed in March 2024