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  5. Reviews of Magic Moment Resort and Kids Club

Reviews of Magic Moment Resort and Kids Club This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5200 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746, United States of America

#17 of 52 hotels in Kissimmee

Guests' Choice

Review Score

Based on 3943 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shuttle services, I had to huber to the parks.

    The kid's playground, the family picnic area. Very family friendly, the music,the pool. The cleanest overall. Nice atmosphere to enjoy time with family,kids and the other guests.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Small restroom

    Playground, Pool, Price! Breakfast decent!

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    Friendly staff and good breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 10 nights
    • Submitted from a mobile device

    We did ask the day after we arrived if we could have our bed sheets changed and also alternative pillows as the ones we had were quite lumpy (I presume from being washed a lot). Neither of these 2 requests materialised. Our shower gel was replaced on request however the chamber maid did this with her shoes on and the bath then had dirty foot prints in and these weren’t cleaned up. Rooms were only made up every 3 days, we were there 10 nights and this only happened twice. Our bins were emptied almost always on the days the we didn’t have room made up. But the last couple of days this didn’t happen either. Which was a little disappointing Also on the days we did have full room service our toilet roll wasn’t replenished.

    The staff were very helpful and friendly The breakfast had a good everyday including fruit, cereals, waffles, egg etc Very convenient for Disney parks

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Beautiful, affordable place for young children.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect playground and resort setting for 6 and under

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 8 nights
    • Submitted from a mobile device

    Cleaning every 3 days.

    Playground for kids

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights

    fitness center

    breakfast

    Stayed in March 2024

  • Reviewed: April 20, 2024

    7.0
    Decent… the best part is definitively playground for children.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms could be better, the entrance doesn’t look good.

    Breakfast was good, they varied the food and it’s better.

    Stayed in March 2024

  • Reviewed: April 20, 2024

    9.0
    Great location to rest after visiting the parks
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Okay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The room was way more outdated than the pictures appear. Same with the toys, a tricycle missing a pedal, toys held together with zip ties. Bed was very uncomfortable. King room was really small. I would have saved hundreds and booked a double queen if I knew the rooms were the same exact size.

    Good location, good space for kids to play

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    great for kids
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    check in just takes too long, other than that, no other complains

    very clean rooms, with lots of breakfast variety, great for families and lots to do within walking distance. Staff is very attentive and I would stay there again

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Great price for a great stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    They made clear that cleaning service wasn't going to happen during our stay of 3 days. I appreciate the sincerity, but I would have definitely loved cleaning service during our stay each day. Internet wasn't very fast.

    Breakfast was very good. The room was just what we expected, and my 2 boys (7 and 5) were confortable. The location couldn't be better; very close to Walt Disney World. The staff were very helpful. It is an environment for families, so my wife and boys liked it very much.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    The breakfast buffet. Wanted more varieties

    Everything

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights

    I was very roomy and comfy.

    Stayed in February 2024

  • Reviewed: April 11, 2024

    9.0
    Hard to beat this hotel value for its price!
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Breakfast is not that great, not much variety; the kids love the mickey mouse shaped pancakes though!

    Really convenient for the Disney parks, lots of restaurants and amenities around, and a beautiful outdoor space and playground for the kids.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Some toys...equipent could used some maintenance and repair (like basketball etc) but was not too bad. Breakfast will eventually get boring after more than 3 days since its more or less always the same. But again for the price ok. Water innthe bath did not really drain well.

    Great location at a very good price to visit some parks in Orlando. A real happy place for the kids with the heated pool and the playground. Our kids loved it and wanted to go back there for the rest of our Florida trip.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    The kids areas.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Great location shuttle to Disney is a plus
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They clean the rooms every 3 days you have to ask , bathroom in rooms are outdated

    Nice size room clean and my daughter loved the play area

    Stayed in March 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Paid extra For a pool view that I did not receive.no smoking on the premises

    Very kid friendly

    Stayed in March 2024

  • Reviewed: April 5, 2024

    8.0
    Very good location but very little more
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The room could was not very clean.

    Breakfast was fine and good location

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Fantastic other than the key card, which totally blew me away!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    What did Rob me the wrong way about the property is that the manager asked me the second day I was there when I went into the office to grab some paddle boards for the ping-pong table and a basketball for the kids. He asked me to do a review for them and I was on top of it right away. I gave a great review on Google And I had let him know very kindly that I left a very nice review for your facilities and he was very thankful thank you very much but at the end of the trip I went to return all the items that I rented and to return my key cards. My grandson threw away one of the key cards and I was only able to return one key card, well they wanted to charge me $10.99 for a key card and my whole history of living and going to hotels I have never been charged for a key card especially $10.99. That rubbed me the wrong way, so personally I think they need to fix that problem because I seen everybody stealing their towels all day long from their swimming pool because you don’t have to sign out a towel and re-sign it back in so I seen people taking towels to their rooms all day long but me I put my towels back and I lost the room key and I got charged $10.99 shame on them and they’re supposed to be a Christian facility! When they told the front desk I didn’t agree with that policy she handed me a bag of lays potato chips for the inconvenience and I told her no thank you. That’s a straight insult.. So needless to say, they just offered me a bag of chips not my $10 back.

    Everything was spectacular clean very kid friendly non-smoking staff was amazing.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    For the price we paid it was worth it for sure
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel room did have a strange smell and I would change the lights out to have them be warmer lights. It felt cold.

    The breakfast was wonderful, worth the value.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Other than breakfast, our stay was wonderful and full of beautiful memories.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Though we are grateful for the included breakfast, we strongly disliked having the same exact thing every morning. We don’t eat pork so having eggs, sausage, and pancakes as the only hot option for all 5 mornings of our stay was upsetting.

    I loved all the activities and options given to the children to have fun as well as the comfortable seating and other areas for the adults to watch the kids. It was everything i expected for my kids.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 1 night

    The room was not very clean

    An excellent hotel for a family holiday with children. Large children's playground with lots of entertainment, heated swimming pool. The kids really enjoyed it. Breakfast was excellent. The staff is very polite.

    Stayed in March 2024

Showing 1 - 25

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