That I had to switch rooms due to a toilet continuing to flush.

The first rooms location.

Stayed in March 2024

On our first day, we went to the bar and the barman was incredibly rude so we didn't go in there again. The other thing to be aware of is the hotel can be quite noisy if you have a room on the front (not just from the construction work that was going on which will be a one off) but because the hotel is right in the centre of town. The hotel's bathroom system is incredibly noisy and we asked to move after no sleep on the first night caused by the room above us contiually flushing their loo through the night - it sounds like a mini tornado! Staff were very good though and we slept much better the following two nights.

The Menger is a beautiful hotel situated right in the centre of San Antonio, next to the Alamo. It is a historic building with period features but with modern comforts - very different to the modern hotels used on the rest of our trip. Comfortable bed and nice furnishings in the room. Good valet staff, busy at check out time but well managed. Lovely pool with complimentary towels.

Stayed in April 2024

The actual room was dark, despite numerous lamps. There was only overhead lighting in the bathroom and entryway to the room.

I loved the hotel's decor. There is plenty of seating throughout the first floor. The staff was friendly and helpful. The location is fantastic for visiting the Riverwalk, was museum or The Alamo.

Stayed in April 2024

The Alamo is undergoing a multiple year construction project which blocked off 2 sides of the hotel with chain link fencing.

Across the street from the Alamo.

Stayed in April 2024

Would be useful to have some basic changing facility/booth in the pool area. Major construction works on the Alamo virtually right up to the Menger building. Not in any means the fault of the hotel but would have been helpful to be warned that construction work begins at 7am. Not the best situation when there to relax.

Fabulous location adjacent to the Alamo and Riverwalk. So beautifully preserved to show off its history and elegance. All the staff team from the valet team through to the reception were excellent from the hello to the goodbye. LOVE the pool which I used regularly throughout our stay, great way to finish off a day exploring the city.

Stayed in April 2024

Rattled by negative initial “greeting” from valet. Unnecessarily harsh Verbal assault for stopping in wrong place ( next to valet sign). Would have preferred “ welcome , please park over there” . Bathroom tight and worn out.

Great location. Great history, nice room. Good bed. Quiet.

Stayed in April 2024

Food prices

Location

Stayed in April 2024

Free or cheaper parking.

Everything was perfect except the price for parking...outrageous.

Stayed in April 2024

There was a full glass of wine (left from a previous guest, I assume?) in the window between the shutters and the glass. It looked like it had been there a day or two based on the ring at the top where it had been evaporating. There was also a sticky spot on the table in the living room area of our suite. We told housekeeping about it, but they brought some extra towels and did not remove the glass of wine or wipe up the sicky spill. So it just sat there our entire stay. On our last night, I had a dream that the wine was actually an offering to appease a ghost in the room and that the wine glass had moved back to the window by itself. :) The hotel is famously haunted and we saw many groups on ghost tours staring up at the hotel and hearing about the ghost stories. I don't actually think our room was haunted, but it was a funny idea in my brain that helped explain why they never cleaned up the wine.

This hotel is gorgeous! The style and antiques seem to transport you back in time! The location is absolutely perfect for everything we wanted to do.

Stayed in April 2024

Great and historic hotel. Situated right opposite The Alamo and close to all major attractions

Stayed in April 2024

Quieter lighting in the garden area at night.

All was well.

Stayed in March 2024

Toilet flush was quite loud. Soundproofing was needed in the room overall.

Stayed in March 2024

The swimming pool was a bit chilly

The history behind Hotel

Stayed in March 2024

Construction to The Alamo- beyond anyone’s control- was an inconvenience.

The historical aspect of it.

Stayed in March 2024

Very pricey! Breakfast was just ok for the price! Valet too expensive for a family with multiple cars. Pool was freezing cold.

Hotel is lovely historic and clean for the most part. Great location just lots of construction.

Stayed in March 2024

paper thin wall

perfect location, beautiful interior, comfortable bed, rich history

Stayed in March 2024

The plumbing is terrible, they need to fix it. The shower runs hot/cold non stop.

Location was great and so was the price

Stayed in February 2024

N/A

Historic charm

Stayed in March 2024

Room was only cleaned on demand, wich has not been said when checking in Works in front of the Hotel, very noisy

Wonderful historical hotel near the Alamo

Stayed in March 2024

Issues with our plumbing in the room. Shower water was a big issue when water was having temps changing from warm, hot and cold water. The shower drain was not working, but was able to get that fixed while we were out.

Location, staff, rooms and quick service when we needed something.

Stayed in March 2024

Our room was near the elevator. Our sleep was disturbed 2 nights because of arguing patrons.

We loved the ambiance of the old hotel.

Stayed in March 2024

We really couldn't control the AC. Never could get the unit below 70, and maintenance said it was working. Felt lime tue hotel controlled the temperature. I need our room colder to get a good night's 😴 🤷‍♂️...and the noise from the unit.

Love the history of the hotel. Great area next door to the Alamo and the Riverwalk.

Stayed in March 2024

Room temperature was hard to control, and it made noise through the night. The staff was mostly nice and helpful, but I had a problem with a Receipt I needed for work and was told I can't get one, although Booking.com said the hotel will give me the Receipt for the stay. They had to call booking and after they talked to them they gave me the receipt finally, it was just not convenient at checkout for me which was at 5am. The area itself is under construction, and it is hard to get an Uber to drop you off at the hotel. The area doesn't feel safe to walk at night, which can cause a problem if Uber can't reach the hotel back parking area.

The location for walking to and from the conference hall and the Alamo was perfect. BUT This area is not very safe at night. The room is big and nicely decorated. The hotel is very nice although old it has ambiance. It is clean and quiet, which is nice.

Stayed in February 2024

Hotel heat was on automatic and not individual thermostats in the rooms. Therefore it was 74 degrees in a tiny room and we were unable to breathe. Maintenance brought us a fan and we cracked the window. This would’ve been unnecessary if we could use our own thermostat in the room.

The hotel is close to the mall in the Riverwalk.

Stayed in February 2024