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  5. Reviews of Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port

Reviews of Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

298 SW 15th Road, Brickell, Miami, FL 33129, United States of America

#139 of 197 hotels in Miami

Guests' Choice

Review Score

Based on 131 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2024

    7.0
    It met our needs
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    I found it a bit strange that you have to let reception know what cups, glasses etc you need in the apartment and they are then delivered. They were delivered promptly though.

    The apartment is in a great location near to Brickell travel hub and perfect if you are heading for the cruise port.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Studio with 2 Double Beds - Non-Smoking, Hearing Impaired
    • Stayed 14 nights
    • Submitted from a mobile device

    ?

    Stayed in May 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 11 nights

    Mildly disappointed - Upon arrival, we were informed that housekeeping would happen every week and were given the exact day it would occur. With this knowledge, we made sure to pack our belongings neatly to facilitate the cleaning process. However, we had to chase housekeeping for three days before our room was finally added to the cleaning list.

    The location of the place is perfect, just a seven-minute walk from Brickell station which has Orange, Green, and Loop Lines. The room was exactly as shown in the pictures. It's an ideal location suitable for guests of all ages. The nightlife is just around the corner, and you can easily access other locations through various modes of transport. Although the breakfast might not be international, it was perfect for us and worth the price. We were surprised that Little Havana was within walking distance, and it took us approximately 35 minutes to get there from the hotel.

    Stayed in March 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    Had a problem with the bathroom toilet. Was given a plunger but did not work. No staff were available to handle the situation at the time

    Close to our final destination for an overnight stay

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    Great value stay.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    All of our Uber/Lyfts didn't know how to approach the entrance location, so just keep that in mind if you are being picked up, you might have to meet them outside, or inform them it's an early right turn.

    We booked this for the proximity to the walkable public transportation for Ultra. We were greeted by a nice guy in the front, and then have a really cool front desk system where they have a touch screen facing you, the customer, so you can clearly see what is happening as you check in etc. We got the corner room on the 3rd floor and it was so large! The amenities were perfectly fine for what we needed it (aka you aren't here for luxury.) They had a very small breakfast I think from 7-10am including coffee, granola bars, some ready to heat up oatmeal.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Good
    • Business trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The guys in the trucks made it difficult to park

    It was a combination of service and location

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    It was a good experience.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It would be nice if there were sandwich machines at the hotel for guests to get a quick meal without leaving the hotel.

    I liked that the staff was friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Good and as expected
    • Leisure trip
    • Solo traveler
    • Superior Studio with 2 Double Beds - Non-Smoking
    • Stayed 7 nights

    Breakfast is mostly just one type of cereal bar and some coffee. AC seems to have limited flexibility (mostly just on or off). One way roads nearby may cause difficulty getting into the property for some drivers. Friday afternoon drum circle at the nearby school was a bit loud :)

    Good size room with desk, comfortable chairs, beds, towels. Provided minimum bathroom things. Also able to get kitchen basics from reception so able to do cooking. Wifi worked well for video calls or streaming. Laundry facilities were easy to use. Westward view from higher floors is over the highway and includes sunset.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No bathroom in the lobby. No computers to use to print documents

    the room was spacious and clean

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Family with young children
    • Superior Studio with 2 Double Beds - Non-Smoking, Hearing Impaired
    • Stayed 1 night
    • Submitted from a mobile device

    Staff very helpful location perfect

    Stayed in January 2024

  • Reviewed: December 25, 2023

    7.0
    The breakfast did not meet my expectations.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    breakfast

    location

    Stayed in November 2023

  • Reviewed: December 24, 2023

    7.0
    They need security guards outside and inside the premises
    • Leisure trip
    • Group
    • Superior Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That you have to go let people in if they are coming to see you …and that other guests be having they music up to loud like they the only people there

    It was okay

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Superior Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That the people next to me was playing loud music and when you call down stairs nobody ain’t answer the phone

    Stayed in December 2023

  • Reviewed: August 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff were not friendly and the hotel is general is not clean. Also, you need to do all by yourself such as towels exchange, dishes etc.

    The location is good. Ten minutes walking to a Metromover and near to good avenues that connect easily to Miami Beach and Key Biskayne

    Stayed in August 2023

  • Reviewed: April 29, 2023

    8.0
    No regrets would definitely visit again
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location was awesome

    Stayed in April 2023

  • Reviewed: April 24, 2023

    6.0
    Fair price
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Breakfast was not BREAKFAST, they had an "island" with coffee next to the reception. The bed and pillows were extremely unconfortable, the TV was almost diying, elevetor was always filthy

    The room was ok, it was bigger than what i was expecting, it had a fridge and a stove as well. Parking was super cheap and covenient.

    Stayed in April 2023

  • Reviewed: January 16, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    there is NO safety box

    location

    Stayed in January 2023

  • Reviewed: December 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Building/Road works outside the room meant we were woken at 7am by the noise.

    Lovely staff. We were able to leave our luggage prior to check in. Comfortable room. Laundry facilities....bring your own washing powder. Great location for what we wanted to see and do.

    Stayed in December 2022

  • Reviewed: December 16, 2022

    8.0
    perfect stay before you cruise !
    • Leisure trip
    • Couple
    • Superior Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    convenient, good size room

    Stayed in December 2022

  • Reviewed: March 13, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Before 9am there was already nothing but Muffins for breakfast!

    check in person I believe his name was Javier was super sweet!

    Stayed in March 2022

  • Reviewed: April 30, 2024

    5.0
    I had a power outage in my room on the second day and it was difficult for me the air conditioner and the elevators did
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I had a power outage in my room on the second day and it was difficult for me the air conditioner and the elevators did not work, I couldn’t charge my phone. a very unpleasant experience I request a compensation accordingly thanks for the understanding

    The stuff and the location

    Stayed in April 2024

  • Reviewed: March 17, 2024

    3.0
    A nice place, non-smoking environment. Friendly staff but hotel policy of not cleaning room!
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 6 nights

    The room is not cleaned for a whole 6 nights. Bedding is not changed. This is stated in the policy, but a change of bedding or at least supplying bedding in the room would suffice. Please keep a cup or glass for drinking water in the room.

    The staff were courteous and helpful. They make a great team

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Having a kitchen

    Stayed in March 2024

  • Reviewed: March 12, 2024

    1.0
    Cigarette smell in bedroom, staff couldn't help.
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled like cigarettes and they couldn't do anything about it. I ended up leaving after the first night of my stay because it was unbearable.

    Stayed in March 2024

Showing 1 - 25

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