411 East Mason Street, Milwaukee, WI 53202, United States of America
#13 of 83 hotels in Milwaukee
Guests' ChoiceBased on 38 hotel reviews
9.1Cleanliness
9.5
Comfort
9.3
Location
9.5
Facilities
9.5
Staff
9.6
Value for money
8.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 21, 2024
Shakira
United States of AmericaThe house cleaner charged me for something I didn’t take from the fridge.
The ambiance, and customer service.
Stayed in March 2024
Reviewed: February 19, 2024
Qwanda
United States of AmericaNo free parking
It was very beautiful and looks exactly like the pictures posted!
Stayed in February 2024
Reviewed: February 17, 2024
Sheena
United States of AmericaNothing
Everything
Stayed in February 2024
Reviewed: February 9, 2024
Donte'
United States of AmericaMy Television and my coffee pot both did. Not work in my room.
I loved the ambiance and atmosphere of Metro.
Stayed in January 2024
Reviewed: November 16, 2023
Bernice
United States of AmericaMy door to my room was hard to get into
Property was near everything I was trying to get to not hard to find
Stayed in November 2023
Reviewed: October 25, 2023
Connie
United States of AmericaThe location was ideal to restaurants and other activities to enjoy. Valet was convenient.
Stayed in October 2023
Reviewed: October 5, 2023
Stephanie
United States of AmericaSmall amount of noise later in the night, but we were on the 6th floor near the rooftop bar access. BUT again the staff was wonderful and resolved the issue.
In a time when our society has begun to rely more on automated customer service and emails. The customer service was outstanding, we had a small issue with noise AND they went above and beyond. If you're debating about the value in the cost it is well worth the $$. Thank you Donna!! Professional, curteous, and pleasant. I spoke with not one but 3 of the housekeeping staff, just Lovely!!!
Stayed in October 2023
Reviewed: September 21, 2023
Cecy
United States of AmericaThe hotel is smaller and even the service was good. it's not what it should be based on the price.
Great location, modern, the bed was very comfortable.
Stayed in July 2023
Reviewed: August 29, 2023
Ella
United States of AmericaThe room was immaculate, the bed was extremely comfortable, staff were very polite and helpful, and the breakfast the following morning was very tasty! We'd happily stay again.
Stayed in August 2023
Reviewed: July 14, 2023
Evers
United States of AmericaThe room was really warm. The air conditioner was working well. The staff did give us a fan which make things a tiny bit better.
The hotel was absolutely gorgeous!!! Everyone was extremely friendly.
Stayed in July 2023
Reviewed: July 30, 2022
Christopher
United States of Americanothing
clean and very friendly staff and rooftop tiki bar
Stayed in July 2022
Reviewed: June 4, 2022
William
United States of Americavalet was under staffed
decor
Stayed in June 2022
Reviewed: February 23, 2022
Matthew
United States of AmericaIt was way too hot in the exercise room. A water cooler would also be nice in the exercise room. The advertising of that hotel says the robes and slippers are included with your stay but we had to ask for them and they were no slippers. The man brought us robes immediately upon request.
We really liked the big spacious rooms. We also really enjoyed the large bathrooms and shower and robes. We did have to ask for the robes but the front desk man brought them to us right away. Nice modern decor and quiet hotel.
Stayed in February 2022
Reviewed: July 31, 2023
David
United States of AmericaNo restaurant open for lunch on a Saturday afternoon Over priced for overall quality of hotel far better value to be found in Milwaukee for less money
Large and spacious rooms
Stayed in July 2023
Reviewed: July 27, 2023
Jen
United States of AmericaThe general manager is incredibly rude, and cancelled rooms without notice
Stayed in July 2023
Reviewed: March 11, 2022
Scott
United States of AmericaBeds are hard as a rock.
The valet person was so nice and helpful!
Stayed in March 2022
Reviewed: May 14, 2023
Anonymous
United States of Americaparking issues
beautiful
Stayed in March 2023
Reviewed: January 14, 2022
Anonymous
United States of Americano micro wave
online booking
Stayed in January 2022
Reviewed: February 5, 2024
Sullivan
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: February 4, 2024
Robert
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: January 19, 2024
Jesse
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: December 11, 2023
Ryan
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: October 23, 2023
Vanessa
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: September 28, 2023
Zakary
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
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