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  5. Reviews of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Reviews of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2365 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States of America

#27 of 296 hotels in Honolulu

Guests' Choice

Review Score

Based on 728 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.7

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 1, 2024

    10
    Would definitely go back and stay here again
    • Leisure trip
    • Couple
    • Tower Premier Ocean View No Balcony, Larger Guest room, 2 Double
    • Stayed 4 nights

    No one could use their balcony due to an incident in January that they have not fixed yet. Bathroom way too small

    Close walking distance to so many good restaurants. Bathroom had a bidet toilet Bed very comfortable with soft bedding & sheets Food was good but pricey at the beach bar restaurant.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    7.0
    Great location but expensive
    • Leisure trip
    • Solo traveler
    • Historic Banyan Room, Guest room, City view
    • Stayed 7 nights
    • Submitted from a mobile device

    Toilet paper, room size, prices

    Location

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    A beautiful, historical property. Thoroughly recommend.
    • Leisure trip
    • Family with young children
    • Tower Ocean View No Balcony, Larger Guest room, 2 Double, Ocean view
    • Stayed 1 night

    There was nothing I didn't like. I just wish I could have stayed longer!

    Fabulous location. Magnificent views. Spacious room. Proximity to the beach. Friendly and attentive staff.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    The stay was exceptional. My family is very happy.
    • Leisure trip
    • Family with young children
    • Historic Banyan Ocean, Guest room, 1 King, Ocean view
    • Stayed 6 nights

    The balconies in both of my rooms were shut closed due to construction. I did not see or hear any construction.

    Love the location. Love the ambiance. It is my second time staying at this hotel. My wife loves the Spa there.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    One of the most enjoyable hotels I’ve been in. Very clean, friendly staff. Will be back!
    • Leisure trip
    • Couple
    • Tower Premiere Ocean View No Balcony, Larger Guest room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathrooms were a bit small along with the pool area. But then again you are there for the beach.

    Extremely friendly and helpful staff. Great location right in the heart of Waikiki. Walking distance to great restaurants and shopping. They kept the beach clean even after tons of tourists use it every day. Beautiful old main building with a huge Banyon tree in the middle of the terrace bar area.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Great location, comfortable room, really nice staff.
    • Leisure trip
    • Couple
    • Historic Banyan Ocean, Guest room, 1 King, Ocean view
    • Stayed 3 nights

    Nothing I would rate negative

    Can’t beat the location, right on the beach room is of course old but comfortable and nice.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    10
    Great location and staff
    • Business trip
    • Couple
    • Historic Banyan Room, Guest room, City view
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast buffet was a bit average, for the price.

    The staff were extremely helpful and delightful.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Really enjoyed our wedding anniversary in this delightful iconic Waikiki hotel
    • Leisure trip
    • Couple
    • Historic Banyan Ocean, Guest room, 1 King, Ocean view
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was a bit small, but we accepted this because we wanted the views and location.

    Fantastic location. Extremely helpful staff. Beautiful hotel.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    We loved the charm and general excellence of the hotel and its staff. An oasis in the middle of Honolulu.
    • Leisure trip
    • Couple
    • Historic Banyan Room, Guest room, City view
    • Stayed 5 nights
    • Submitted from a mobile device

    Like Oahu in general the food was overly expensive. However we don’t go to Hawaii, or the USA, for the food (or more correctly the scarcity of real food).

    Wonderful in every way.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Loved the grounds and had a lovely stay.Thank you.
    • Leisure trip
    • Family with young children
    • Diamond City, Guest room, 2 Double, City view
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioner was loud and smelled musty. We both came home sick with sinus issues. Could not open the sliding door for fresh air.

    Gorgeous property and conveniently located.

    Stayed in February 2024

  • Reviewed: March 11, 2024

    8.0
    Loved the hotel, wished seating was guaranteed for guests.
    • Leisure trip
    • Solo traveler
    • Diamond Ocean Front, Guest room, 1 King, Oceanfront
    • Stayed 1 night
    • Submitted from a mobile device

    The amenity fee is extremely high, doesn’t even provide a beach chair. Unfortunately the grounds are not monitor so the seating is taken up by passersby.

    It’s gorgeous, right on the beach. Has a pool but the seating is limited, I was not able to use it.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Perfectly located. Historical paradise!
    • Leisure trip
    • Couple
    • Diamond Ocean Front, Guest room, 2 Double, Oceanfront
    • Stayed 8 nights
    • Submitted from a mobile device

    Beautiful historic palace located directly on the beach and in the middle of shops and restaurants.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Tower City No Balcony, Larger Guest room, 2 Double, City view
    • Stayed 6 nights
    • Submitted from a mobile device

    Everting it’s beautiful

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Most Relaxed Stay in the World
    • Leisure trip
    • Family with young children
    • Diamond Ocean Front, Guest room, 2 Double, Oceanfront
    • Stayed 6 nights

    No space in the shower booth to put your own shampoo/bath wash. Side table between the rocking chairs was not provided as per photos.

    The property felt so much like home instead of a hotel. We made use of the tables and chairs at the lobby to have coffee bought from Honolulu Coffee and enjoyed the breeze. Our room was spectacular, facing the Pacific Ocean and palm trees. Every night we slept to the sounds of waves crashing in. The toilet was a good size, not too big or small. Appreciate the walk-in shower instead of a bath tub which sometimes can be quite hard to get into and out for the elderly. We took less than 3 minutes to walk out to the beach and was there 6am-9am every day before the sun kicked in and got too crowded. In the late mornings, we would explore, eat and shop. In the afternoons, we would come back to the hotel and sat on the rocking chairs in our room to enjoy the breeze coming in from the balcony and then make our way to the many beach bars around the hotel. All the major malls, bus stops and trolley stops are within walking distance. Will definitely be back again!

    Stayed in November 2023

  • Reviewed: February 17, 2024

    9.0
    Really nice property. This was our second stay and really enjoyed it.
    • Leisure trip
    • Couple
    • Tower Partial Ocean View No Balcony, Larger Guest room, 1 King
    • Stayed 6 nights
    • Submitted from a mobile device

    Not their fault , but we couldn’t use our balcony. They gave us a nice credit back tho.

    Beautiful original (1901) building and banyan tree terrace restaurant and bar right next to the sand. Nice feel of old Hawaii.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Overall good stay. The hotel is in an ideal location! If we book again, I will opt for a larger room.
    • Leisure trip
    • Couple
    • Tower Partial Ocean View No Balcony, Larger Guest room, 2 Double
    • Stayed 5 nights
    • Submitted from a mobile device

    The room was smaller than what I expected. We got a room with a king bed. Just enough space to walk around the bed. The bathroom was also small with a standup shower that leaked onto floor every time we showered. Informed housekeeping and was given extra towels to soak up the water.

    Great location. Friendly staff members. Restaurant/dining options on property is a plus.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    We didn’t receive enough compensation for not getting to use are balcony for the eight days
    • Leisure trip
    • Couple
    • Tower City No Balcony, Larger Guest room, 1 King, City view
    • Stayed 8 nights
    • Submitted from a mobile device

    Coming to hotel with huge expectations to hang out on are balcony and finding out we couldn’t use it the whole trip due to a balcony falling earlier in the week. It ruined my wife trip because that’s something she loves to do and it was taken away from her.

    Best part of trip was Lee who worked at pool service great guy and so helpful!! He deserves recognition!!

    Stayed in February 2024

  • Reviewed: February 11, 2024

    9.0
    The hotel is well run beautiful clean the food was excellent, great drinks!
    • Leisure trip
    • Couple
    • Tower City No Balcony, Larger Guest room, 1 King, City view
    • Stayed 8 nights
    • Submitted from a mobile device

    a little noisy o. the city side

    location is perfect

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Diamond City, Guest room, 2 Double, City view
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. It’s close to everything.

    Right on the beach 🏖️

    Stayed in January 2024

  • Reviewed: February 8, 2024

    10
    Very enjoyable and relaxing stay!
    • Leisure trip
    • Family with young children
    • Tower Partial Ocean View No Balcony, Larger Guest room, 2 Double
    • Stayed 4 nights

    Very disappointed that we weren't able to use the balcony. We do "beach" vacations quite often and the balcony is where we like to enjoy our morning coffee and also evening views of beach/sunset. One of the reasons we booked the partial view room was to at least see the water from our balcony.

    Very comfortable room.

    Stayed in February 2024

  • Reviewed: January 23, 2024

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Historic Banyan Deluxe, Larger Guest room, 2 Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Perfect location, historic building, great ocean views

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Tower Partial Ocean View No Balcony, Larger Guest room, 1 King
    • Stayed 5 nights
    • Submitted from a mobile device

    Lots of add on fees made a very expensive nightly rate

    Great location and loved the hotel.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    It was just an overnight stay unfortunately but the family enjoyed being on the beachfront and watching the sunset
    • Leisure trip
    • Family with young children
    • Diamond Ocean Front, Guest room, 2 Double, Oceanfront
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a beautiful building Maintenance could be better bathroom ceiling looked like it needed fixing

    Position

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Lovely stay at the eldest hotel on the island, with plenty of charm!
    • Leisure trip
    • Couple
    • Historic Banyan Room, Guest room, City view
    • Stayed 5 nights

    Our room was quite small and faced the street (it was loud at times)!

    The Moana Surfrider is a beautiful hotel, with all the pleasures of an updated resort with incredible charm! The room we stayed in was quite small, and I do not recommend facing the street as it can get very noisy. Nonetheless, we would absolutely stay here again!

    Stayed in January 2024

Showing 1 - 25

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