The room wasn’t what I paid for.

I did like the spa tub

Stayed in November 2021

Asked for a few decorations for a Judy maid couple but nothing was done.

Nice room

Stayed in October 2021

Water was not provided in the room and there was no opportunity to order anything. For a hotel things closed way too early.

The restaurant and bar closed too early. We were unable to utilize this after returning from dinner. It would have been nice to have a evening drink similar to most hotels where the bar is open past 10.

Stayed in October 2021

The hotel is gorgeous. Their guest Happy Hour is lovely. The staff couldn't have been nicer. It's a short uber/lyft ride away from most things, and very easy to get an uber/lyft from this location at all hours which was very appreciated.

Stayed in October 2021

There needs to be a an air bridge that only guest can access that will allow them to come up from the parking garage that is enclosed that you walk across into the hotel check-in lobby so that you don’t have to try to walk across the streets of downtown Baltimore which can be very congested and sometimes questionable for safety.The hotel itself is fabulous and the rooms are magnificent but for the quality of the Kimpton brand and the price that is paid by guest they should be a more secure and safe entry. My husband and I were there for our anniversary and felt a little uncomfortable walking from the parking lot across Baltimore Street to get to the hotel outside of Charles Center subway. We grew up in Baltimore city so we do know the dynamic and are not above understanding the area but felt that was the one critique that made us uncomfortable. Also for some reason that weekend there was some problem with the towels and we only had two towels of each for the whole time we were there. Things happen and I am great at hand washing so we made due . The restaurant was not opened tween the early part of the week and we really wanted to try it while we were there since we’ve heard great things about it even if it was just in the morning or like an afternoon lunch that would’ve been great so that we didn’t have to constantly run out and that’s how we constantly had to go back-and-forth across the street to get to the garage to get to our car to go get food. We were hoping that once we were in our rooms we could just stay within the hotel so it would’ve been great if they have a little bit more availability for the early part of the week even if it’s just for a lunch rush . Thankfully we’re familiar with the area and between Ruth Chris cheesecake factory and a few Baltimore favorites like Blue moon, we were fine .

Spa tub and bathroom: heavy secure doors , beautiful spacious room with great view

Stayed in August 2021

Parking Lack of communication where to park

The room was nice

Stayed in June 2021

Tv didn’t work properly,u have to use your phone for a remote control,no microwave

It was clean,the stand up shower

Stayed in August 2021

The room was nice only stayed a day so nothing to much to go wrong. I was a busy weekend for the staff I think they did well

Stayed in July 2021

Room and bathroom were clean, however as usual in many hotels there were things under the bed from a previous occupant (wrappers from a cigar).

Bed was very comfortable, and the room was very nice. Happy hour was a nice tough even in these times of Covid.

Stayed in August 2021

This size of the spa bath was spacious.

Stayed in August 2021

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Stayed in August 2021

The bedrooms had not doors for privacy, and the shower had no door as well. The door for the bathroom was a sliding mirror ( not truly secured) which was dangerous if you have children. The front and across from the hotel were homeless people asking for money. Also I had to pay to have the car in a parking garage around the corner from the building, which I was scared with the appearance especially coming at night.

It’s definitely beautiful inside. The room was ok I had a bunk bed on one room and two full beds in another. The hotel is located downtown where there is access ti the bus if needed. There was a night Guard inside to let you in the hotel.

Stayed in June 2021

Covid restrictions prevented the bar and restaurant from being open, which was out of the control of the hotel.

The lady on the front desk was very accommadating unfortunately I did not get her name, but she was very friendly and a credit to the hotel.

Stayed in July 2021

Valet does not start until 7:00. We were late for appointment at Bay View JHH

Good location, restaurant part of hotel, bed and linens were nice, price high for “good” hotel alone with valet service

Stayed in July 2021

Bed mattress was too soft, uncomfortable for my back. Disappointed that the B&O Brassiere was not open every day.

Room was spacious, and clean

Stayed in July 2021

Didn't get breakfast because of Covid.

Stayed in June 2021

I didn't like the bathroom in the room i was in. Didnt realize it was a handicap bathroom.

The hotel was beautiful. The room was spacious. The staff waz very friendly.

Stayed in May 2021

the room was kinda smaller then it looked on pictures

I liked the bathroom the most.

Stayed in July 2021

That they didn’t mention on the website that breakfast wasn’t being served at the hotel. That was one of the reasons I chose the hotel. Didn’t find out until I got there.

It was clean and service was great.

Stayed in July 2021

The restaurant hours were not good (so we could not eat at the hotel. Also, the refrigerator was not filled in the room and in the main lobby at times it was hard to get a bottle of water.

The location was good for going to see the Orioles and for the Inner Harbor. Staff was very nice.

Stayed in May 2021

Nice hotel, nice staff

Stayed in June 2021

The room was dark with only one small lamp and small bedside reading lamps. No armchair.

Large room and lovely staff.

Stayed in June 2021

Standard amenities were not provided in rooms (due to COVID) without asking, though every other hotel we've stayed at accommodated these items. Parking was also not attached and pricy for not being on site.

The spa room tub was amazing and the building was great.

Stayed in June 2021

We were supposed to check in at 4pm. We had to wait until 545-6 to check in.

It was beautiful. Everyone was kind and sweet!

Stayed in May 2021

The bed had a paper-like blanket on it that I didn’t like at all. It was thin and didn’t even fit the entire king bed. It mad crunching noises when we moved in the bed. Not cool Didn’t like that they didn’t have free parking and we had to park a distance away from the hotel.

The property looked very nice. I love the fact that you have to use you room key to get on your floor, that made me feel safe. The location was perfect, we walked everywhere.

Stayed in May 2021