6121 Airport Hotels Blvd., Louisville, KY 40213, United States of America
#123 of 146 hotels in Louisville
Guests' ChoiceBased on 903 hotel reviews
6.1Cleanliness
6.8
Comfort
6.8
Location
6.9
Facilities
6.5
Staff
7.1
Value for money
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Melody
United States of AmericaNeed to upgrade pillows. Would have been nice to have landscaping done before arrival for such a big weekend (Kentucky Derby), could hear them shoveling past 10 PM. Looks great now but was a distraction to relaxing for us. Wish there wasn’t a 400% increase in price for the Derby weekend but that’s what everyone does.
Access to Churchill Downs great. Very nice staff that was responsive to any requests. Mostly quiet.
Stayed in May 2024
Reviewed: April 23, 2024
Renarda
United States of AmericaIt was a mice running around the room
Stayed in April 2024
Reviewed: April 22, 2024
Jayant
United States of AmericaNo coffee maker in room and no breakfast
Staff was very nice and gracious
Stayed in April 2024
Reviewed: April 1, 2024
Angela
United States of AmericaNoisy guests, and the airport traffic is loud as well.
Location was good, staff was nice
Stayed in March 2024
Reviewed: March 28, 2024
Tatyana
United States of AmericaOutdated, needs some cleaning
Close to airport
Stayed in March 2024
Reviewed: March 25, 2024
Gary
United States of AmericaTrash out side junk cars outside
Fair
Stayed in March 2024
Reviewed: March 24, 2024
Angierhodes
United States of AmericaThe payment there is a deposit that does not get mentioned until you arrive for $50.00 on top of your room coast
Stayed in January 2024
Reviewed: January 20, 2024
Edward
United States of AmericaGeneral appearance and comfort was very lacking
Location was great with access to where I needed to go daily
Stayed in January 2024
Reviewed: January 10, 2024
Sims
United States of AmericaOnly one towel in the room, had to switch rooms due to issues in the first room.
Location was convenient and room was decent sized.
Stayed in January 2024
Reviewed: January 5, 2024
Lester
United States of AmericaStaff had conflicting guidelines.
No breakfast!
Stayed in January 2024
Reviewed: November 15, 2023
Mindy
United States of AmericaTo much going on with others and there isn't free breakfast with what you pay
I liked everything besides the noise all night and the pay rate
Stayed in November 2023
Reviewed: October 28, 2023
Bobbie
United States of AmericaThey guy who checked us in took a while to look up and help me while he was on his phone with earbuds in and he definitely seen me walk in. Then the lady for check out was very rude just because I couldn't hear her and she started closing the drawer thing, because of course you had to use a little window(guess she was scared to let anyone in the lobby) on my hand before I could pull it back!! I've never been so disappointed and disgusted with people in all my life and experiences with plenty of different places. There were also people hanging in the parking lot so we couldn't sleep. When I came back from getting food I was approached to buy drugs!!!! Not a place I'll ever recommend and definitely NOT go back!!!
It was a nice and clean room and good channels on the TV.
Stayed in October 2023
Reviewed: October 16, 2023
Daisy
United States of AmericaNo coffee to speak of Outdated vending coffee. Had to walk unsafe road to get coffee in am. Towels stained. Doesn't seem like too much to ask for a clean towel. When swaped out, was given "clean" towel Illegal activities going on hotel premises including drug dealing and prostitution
Stayed in September 2023
Reviewed: September 12, 2023
Christy
United States of AmericaThe bathroom could be cleaner .the building faces an abandoned and demolished hotel.
The bed was clean qnd comfy
Stayed in August 2023
Reviewed: August 21, 2023
Angela
United States of AmericaThe light above bed led an could not turn it off so hard to sleep
The location is great an the inside was nice the outside however needs work
Stayed in August 2023
Reviewed: August 16, 2023
Keith
United States of AmericaCleanest
No breakfast,but locations pretty good.
Stayed in July 2023
Reviewed: July 19, 2023
Julio
United States of AmericaHe did not provide my payment receipt, he said he would send it by email and he did not, he had already realized that he did not want to give it.
easy access, the cleanest of all I've stayed in the states I've been through.
Stayed in July 2023
Reviewed: July 16, 2023
William
United States of AmericaNo shampoo in room Captions didn't work on tv
Cold room and clean Space was ample
Stayed in July 2023
Reviewed: July 12, 2023
Jessica
United States of AmericaLocation
Stayed in July 2023
Reviewed: July 12, 2023
Jasmine
United States of AmericaThe parking lot has a lot of holes
Close to where we was going and food options close by
Stayed in July 2023
Reviewed: July 11, 2023
Reginald
United States of AmericaThe hallways were dirty and could've used some cleaning for sure. People were drinking beers & loud at the table outside our room. It was late at night around 1am. They need some type of noise ordinance at a certain times. To be fair to others that's trying to sleep.
Good location and the bed was actually comfortable.
Stayed in July 2023
Reviewed: June 27, 2023
Lisa
United States of AmericaI didn't like that the clerk suggested a tip. I don't know if he was teasing or serious. But it made me uncomfortable. I also did not like that he said I didn't need a receipt since I was only staying one night. What does that have to do with anything? I did not like the dirty floor. It got my feet dirty after showering. I even wiped it up with a towel to prove to myself I wasn't crazy. And it was black stuff. I'm guessing it was from the planes going overhead?
I liked the behind-bed lighting. I liked the layout of the room. I also like the efficiency of the air conditioning heating unit.
Stayed in June 2023
Reviewed: June 27, 2023
Nicole
United States of AmericaFor it to be brat fastest
Stayed in June 2023
Reviewed: June 26, 2023
Jordin
United States of Americathe rooms were not cleaned, and the staff at the desk the next morning was rude and embarrassed me in front of other guests and was just not nice or professional.
the room was pretty but you could tell it wasn’t really cleaned at all
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content