Noisy air conditionning, not possible to set it to low fan Bathroom aged, bath pipe almost clogged

Very close to Riverwalk! (5 minutes walk) A big parking just close to the hotel

Stayed in April 2024

Not enough of those baggage carriers They have one for the whole property . Stated 3 nights and housekeeping never came around and o think they only have 1. I went and borrowed a vacuum and broom and grabbed my own towels but no worries I got it done .

Fiesta celebration fun for the whole family . Location and convenience on point especially fur Niosa and fiesta goers . Parking garage right next door . Balcony overlooks Niosa

Stayed in April 2024

Parking

Everything

Stayed in April 2024

the noise level at night

the location was fantastic

Stayed in April 2024

The pictures are not a fair representation on the hotel ! The balaconies are not so green and actually overlook a massive car park!! The decor is very tired looking! Location made up for this for us.

WE did not have breakfast . The hotel decor was tired . The bed and linen were very clean and fresh.The location is absolutely fantastic as you can walk out the door and explore San Antonia on the river both north and south and easy access to the Plaza and the Alamo. This is its real benefit.

Stayed in April 2024

We had trouble with the TV, ceiling fan didn’t work.

The historic preservation and presentation was very nice. The proximity to the Riverwalk, restaurants, and attraction made for easy walking. There is a very nice commons area with tables and chairs on each floor.

Stayed in April 2024

Tub didn’t work and fan didn’t work

Perfect location

Stayed in April 2024

lLocation

Stayed in April 2024

Unfortunately no breakfast is served but Shilo’s cafe is near .

Great location very close to riverwalk and Alamo. Nice and charming old hotel, friendly service. Own little parking. Try to get a room with balcony, great to have a last glass in warm nights.

Stayed in March 2024

The TV situation is awful!! Impossible to get any channels to work. The coffee downstairs was a bit sad. Something was missing each morning, either the coffee, the cream or the paper cups! The lady at the reception was nice, the man, on the other hand, was a grouch, and it was close to impossible to get a full sentence out of him. Although we love the concept of historical hotels, versus new ones, we would not return to this place, as they cut too many corners!

The location was good.

Stayed in March 2024

I kept trying to adjust the thermostat in the hotel room but to no avail. The room temperature was maybe 64°. I kept trying to get it up to 72. This is in the spring when it’s cold outside. I didn’t talk to the staff about it at the time because I unloaded my suitcases and left the room. I didn’t get back until about 10 PM at that time I went to sleep.

Unfortunately, they was road construction within a block of the hotel. I had to pay for parking, which was unexpected. The hotel room was ice cold. I couldn’t get the room temperature up to 70°.

Stayed in March 2024

It took a long time to get hot water. The toilets weren’t low flush.

It was clean and well care for. Beds we’re comfortable, lots of pillows. We would stay again.

Stayed in March 2024

Nice staff, great room; a real boutique hotel, charming, in walking distance to the city center (riverwalk, Alamo,.....) parking available next to the hotel, highly recommended for a stay in San Antonio

Stayed in March 2024

Perhaps a curtain over door leading to balcony. Although a blind the room still a little bright at night.

Location excellent for Alamo and River walk. Easy to find after a long journey and has plenty of parking. Quirky little hotel after a hiccup with hot water was very comfortable. Nice place for breakfast around the corner.

Stayed in March 2024

Parking and jet tub: no handle bar to get In, so even to take a shower had a risk of slipping. Tub sits high.

Location, close to a riverwalk and close to festival we went to (tejano fanfair)

Stayed in March 2024

The tap was dripping in the bathroom all night

It was very close to downtown but far enough away to not be noisy. The room was clean and spacious the staff were very friendly.

Stayed in March 2024

The floor of the room was dirty when I arrived, they did not really clean on the first day as they promised. But the second day they spent an hour cleaning the carped. So finally the last day I could enjoy a clean room

The hotel was located near the very expensive conference hotel

Stayed in February 2024

They had updated their system and not trained the front desk. We didn’t have keys to our room then entire first day. When checking out, the parking pass box is out of the car, on the passenger side. This was super inconvenient as a solo driver with no desire to leave my car running in a busy lane and across the lane and sidewalk to return it. There were no windows in the room so it was very dark, but there was a balcony looking over the back parking lot.

The location and price were fair. The decor was nice.

Stayed in March 2024

There is not much not to like, but there is no breakfast and it is historic (scruffy on the edges).

Very close to La Villita and a block off Riverwalk. Quaint and quirky lobby. Smart TVs. Good Thai next door open late and a nice little Mexican restaurant (La Castilla) for breakfast or lunch across the parking lot.

Stayed in March 2024

The bathroom was not too clean (hair on the wall), and water didn't go out well in a sink.

Beds are comfy. Room was big enough

Stayed in February 2024

The soap dispensers were practically empty in my bathroom. I could not shut the vent off in the bathroom. The staff missed placed my parking pass after check out.

Location of the hotel is ideal, staff was friendly, room was clean and the tub was great. parking was cheap.

Stayed in February 2024

I love how kind the staff was

I love the cleanliness

Stayed in February 2024

We have no complaints.

It’s beauty and charm.

Stayed in February 2024

The private parking was tight. If you don't arrive early you will have to park in public lot.

The hotel was quaint and cute. It was older but updated. The lobby was small but nicely decorated. Check in was quick.The location was great, just a block from the SA Riverwalk!! Will definitely be going back!!

Stayed in December 2023