3032 Richmond Road, Williamsburg, VA 23185, United States of America
#72 of 75 hotels in Williamsburg
Guests' ChoiceBased on 320 hotel reviews
4.8Cleanliness
5.4
Comfort
5.8
Location
7.7
Facilities
5.2
Staff
6.8
Value for money
5.7
Free WiFi
5.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 31, 2023
Melissa
United States of AmericaWe got stuck in the elevator. The property is run down. The WiFi doesn’t work nor does the cable, it goes in and out. We will never stay there again !
Location
Stayed in July 2023
Reviewed: July 31, 2023
Charles
United States of AmericaPretty much everything from the front desk to my room. The pictures do not show how old rundown and filthy this place is
Nothing
Stayed in July 2023
Reviewed: July 30, 2023
Dixon
United States of AmericaBugs dirty rooms just horrible experience
Nothing
Stayed in July 2023
Reviewed: July 2, 2023
Dianne
United States of AmericaCould have had a coffee maker and house keeping could have beeen better and right out side the door on the side someone let their dog poop and didn’t clean it up
The bedp
Stayed in June 2023
Reviewed: June 29, 2023
Rene
United States of AmericaWallpaper coming wall microwave was working right spots on sheets along with cigarette burnd bathroom smelled like smoke no coffee for guest very disapponited
Close to everything in the vicinity
Stayed in June 2023
Reviewed: June 22, 2023
Ripley
United States of AmericaThere are NO words to describe how unacceptable this facility was!! They actually STAPLED wallpaper onto the walls (room 336). EVERY SINGLE THING was filthy, from the front desk check-in, to walk ways, front doors........ I WISH THAT I COULD ENCOURAGE CODE ENFORCEMENT TO INVESTIGATE !!!!
Not one thing was okay here
Stayed in June 2023
Reviewed: June 21, 2023
Darlkita
United States of Americanothing
very quiet
Stayed in June 2023
Reviewed: June 19, 2023
Denise
United States of AmericaCould be more clean: stains on linens.
The staff at the desk tried to satisfy and keep us informed.
Stayed in June 2023
Reviewed: June 18, 2023
Martin
United States of AmericaLate room check in the pools were dirty (both) I saw roaches in the morning when I opened the door. The elevator was broke and the bar and grill was closed and there was no breakfast in the morning.
Nothing.
Stayed in June 2023
Reviewed: June 9, 2023
Malik
United States of AmericaThe blood stains on the sheets. The coffee and other brown stains on the towels. Burn holes in the mattresses. Cocktail roaches on the chairs. The shower head flew off and water went everywhere. No blankets 😕. They had live-in customers that were arguing in the next room. The elevators were broken, both of them. Just awful 😖
Teresa the front desk clerk. She was so nice and went out of her way to try and accommodate us.
Stayed in June 2023
Reviewed: May 15, 2023
Julious
United States of Americanot clean and had roaches
the location was good
Stayed in May 2023
Reviewed: March 13, 2023
Victoria
United States of AmericaThe website pictures was miss leading. The rooms smells and dirty.. Did not stay went to another hotel. The windows was dirty couldn't really see out.
Did not like nothing it was to dirty and smells like Cigarettes
Stayed in March 2023
Reviewed: December 18, 2022
Christian
United States of Americaeverything
nothing
Stayed in December 2022
Reviewed: November 14, 2022
Herbert
United States of AmericaBreakfast was always late and when the eggs finally arrived, I was leaving. I couldn't communicate with the maids because they don't speak English, plus they forgot to do my room one day. I think I should be compensated for that but hotels nowadays don't care. Frankly, this hotel is very shabby. If I was the owner, I'd be humiliated.
This hotel is OK, not exceptional.
Stayed in November 2022
Reviewed: October 21, 2022
Michelle
United States of AmericaClean up hallway walls floor very dirty
Said they had breakfast but didn't.
Stayed in October 2022
Reviewed: October 10, 2022
Jose
United States of AmericaThere wasnt a regenerator in our room. On the website it said there was a cafeteria, but there really wasn’t. A night we also couldn’t sleep because how loud the neighbors were.
Noting
Stayed in October 2022
Reviewed: September 17, 2022
Mark
United States of AmericaI loved the location and I really like that the place is dog friendly.
Stayed in September 2022
Reviewed: September 12, 2022
Bryan
United States of AmericaReserved a handicap room and didn't get one . The red stains on the bed witch looked like blood . We didn't even get in the covers . And we killed three roaches so just will not ever stay there again .
Breakfast was water and honey bun in a brown bag .
Stayed in September 2022
Reviewed: September 11, 2022
Vanessa
United States of AmericaN/A
the price was good when your a fixed income
Stayed in August 2022
Reviewed: September 3, 2022
Thomas
United States of AmericaHotel very run down indoor pool was not heated outdoor pool was dirty wallpaper on the wall was stapled back up Housekeeping did not speak English the free breakfast was nothing but a bag with bottled water and Danish would not recommend this hotel ever
Location was the only thing that I liked
Stayed in September 2022
Reviewed: August 16, 2022
Jessica
United States of AmericaCost of room not worth it!! First room terrible - BUGS! walls damaged, wall paper falling off wall. Carpet nasty. Beds stained. Smelled awful. Elevator very slow, no lights, need to be inspected. Had a band in the bar and grill- not worried about Covid but when asked about breakfast was told limited bags would be at front desk due to Covid... So it was okay if you were drinking eating and listening to the band with no mask but if you were a paying customer to stay there they were worried about covid so they serve you bag breakfast and not enough available to cover room accommodations. Didn't make good sense.
Staff moved us to another room without issue. Second room on top floor smelled and looked cleaner. Hotel need upgrades for price
Stayed in August 2022
Reviewed: August 16, 2022
Judith
United States of AmericaNo complaints
It was clean and quiet and the personal pleasant with a quick response to our beeping fire detector. Very pleasant stay.
Stayed in August 2022
Reviewed: August 15, 2022
Foster
PanamaThe hotel is older and seems outdated, however, everything was clean and comfortable.
The beds were super comfortable! Everything was clean and satisfactory.
Stayed in August 2022
Reviewed: August 9, 2022
Katelyn
United States of AmericaThe whole stay
Nothing about the place was likable..There was no breakfast, the whole motel was dirty, had bugs and trash everywhere.. the whole place was false advertisement on booking
Stayed in August 2022
Reviewed: August 5, 2022
Sophia
United States of AmericaThe breakfast !
The breakfast was not as described it was bag snacks was close to bush gardens. Check out the Big Scoop ice cream shop best ice cream try the Blue Panda💙 you can walk to it from the hotel
Stayed in July 2022
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