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  5. Reviews of Quality Inn at Arlington Highlands

Reviews of Quality Inn at Arlington Highlands This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

121 East Interstate 20, Arlington, TX 76018, United States of America

#63 of 75 hotels in Arlington

Guests' Choice

Review Score

Based on 813 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.4

  • Location

    7.6

  • Facilities

    6.0

  • Staff

    7.1

  • Value for money

    6.2

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    5.0
    Staff didn’t help with the issues
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in April 2024

  • Reviewed: April 27, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My bed gross, breakfast was horrible, room was dirty

    Stayed in March 2024

  • Reviewed: April 9, 2024

    5.0
    Bad experience at the lobby. I’m checking my bank account again tomorrow
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I came the hostess argued that I have not paid for the room when I have already paid with booking.com So she charged me again until I showed her the receipt on my phone. Gave me a refund, but this morning I was charged again

    Close to merchants. And restaurants

    Stayed in April 2024

  • Reviewed: April 7, 2024

    5.0
    Needs to be cleaner or cheaper!!!
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was not very clean!! The carpet and floors were very sticky and dirty!!! Counters weren't very clean! Toilet didnt flush every time! Front curtain showed too much light through at nite and alot of noise all night and people outside talking!!!

    Beds were ok and comfortable but needed extra warmth!

    Stayed in April 2024

  • Reviewed: April 3, 2024

    5.0
    Bathroom pest
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The lady at the front desk was rushing me and tried to force me to take a booking that I had obviously changed. There were nats all over the bathroom like A LOT of them. And There were burn marks in the sheets.

    The location is great.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    It’s a great location, I would not stay more than one night there
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very out dated. The door was hard to look and many people just hanging out outside

    Location

    Stayed in March 2024

  • Reviewed: March 13, 2024

    5.0
    Great Location, Fair price, Average to below Average quality
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    Bathroom had fingerprints of previous guests on handles, etc. Drainage problem - Tub, toilet, and sink did not drain, had backup. Did not advertise pet fees on website. Did not ask or mention pet policy upon check-in. Halfway through visit called and required fees of $25 + $10 per day for pet. Breakfast was taken away by 9am. Coffee did not work and only waffles, yogurt, and dry cereal available.

    Decent size room. Bed was comfortable. Refrigerator and microwave available. Pool was open and looked maintained. Price was fair. Location was excellent

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good place if all you need is a place to sleep.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    4 very small pillows on King bed. WiFi was non existent and unsecured. Thin walls allowed for ring side seat at 3AM for the neighbors argument about infidelity. Hope they work that out.

    Though dated it was clean. Great location.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    5.0
    Room key kept malfunctioning
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Convenient to what I needed

    Cheap room for weekend

    Stayed in February 2024

  • Reviewed: February 12, 2024

    5.0
    Fair
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathtub, smell in the room and the carpet on the floor,

    The room was red and dirty the bathtub was nasty, The room was smelling

    Stayed in February 2024

  • Reviewed: January 23, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking.

    The location.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    7.0
    Just Meh.
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    You certainly get what you pay for! Paint was chipping, door wouldn't lock, sheets had holes. Seemed really cheap, but that's what you pay for.

    No bed bugs, nice area, good price.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not having a hot breakfast for my kids or myself

    Clean towels and comfortable beds

    Stayed in December 2023

  • Reviewed: December 10, 2023

    6.0
    Waiting time
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Waiting to they check the room when you check out

    The personal is frendly

    Stayed in December 2023

  • Reviewed: December 3, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noise of other guests and I 20.

    Stayed in December 2023

  • Reviewed: November 3, 2023

    7.0
    It was OK Yeah
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Unusual smell was in the room

    Location

    Stayed in October 2023

  • Reviewed: October 30, 2023

    5.0
    Very disappointing for the rate paid.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not sufficient and shouldn’t be called that. There was coffee and apples only. The dining area was open and the gas plenty of uninterrupted space for the orig.

    The front bb lobby area was under construction and maneuvering through that area was difficult.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    6.0
    I would only stay again in an emergency.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Compared to other places the breakfast was sub par. The staff was rude. The entire place and practices seemed sketchy.

    I didn't like too much. There were a lot of problems at this place.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The TV was poor and channels weren't the right ones.

    Stayed in October 2023

  • Reviewed: September 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast not a whole lot to choose from more towels if two people are in king room should be 2 sets of each linen some of us shower twice a day and don't like using wet towel twice mattresses are outdated springy hard to get comfortable and people smoking weed out in open should be a covered smoking area for inclement weather

    Could have been better selection location was good

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    Breakfast is not to the expectations. Stayed there for 12 days. Only serve waffle and not much variety. For two days only Orange juice was available and rest of the days only apple juice was available. It's just not enough and you end up ordering through Uber Eats and paying extera through your pocket

    Location of the property is good. It's near to market place

    Stayed in August 2023

  • Reviewed: August 28, 2023

    5.0
    Great Location!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pictures online and the hotel are not the same! We had roaches in the room and holes in the floor of the bathroom. The fridge was cool, but not cold. Looked like they were kinda remodeling, as there was new paint on the stairwell of our room.

    It was a great location! Staff was very friendly to me, not so much to my daughter who arrived early. I called to make sure she could check in early without me being there. Of course they stated- Yes, but when she tried to check in they told her Not without me. So she got checked into her room and things were fine. We stayed for 3 days and 2 nights. Breakfast was a waffle, or cereal. I went twice each morning to get coffee and never got any, just went to Dutch bros instead. Don’t get me wrong, it could have been worse. Just figured from the pictures online, it would have been a lot nicer and, for the price I paid for 3 rooms, for the 3 days and 2 nights we were there!

    Stayed in July 2023

  • Reviewed: August 23, 2023

    5.0
    I will not stay here again.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not a good Breakfast selection.

    Plenty of places to eat near here.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    6.0
    The overall stay was okay.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was told by the front staff the pool was in working order. (no one was @ the pool when we arrived && the temperature was 110 degrees outside) So I decided to go check the pool before leaving to go buy sunscreen, the pool was murky. Not swimmable in my opinion.

    The location was convenient

    Stayed in August 2023

Showing 1 - 25

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