3251 East George Bush Turnpike , Richardson, TX 75082, United States of America
#2 of 22 hotels in Richardson
Guests' ChoiceBased on 117 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.3
Value for money
9.2
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Chieboni
United States of AmericaEverything was great
Breakfast was amazing! The breakfast potatoes are delicious
Stayed in May 2024
Reviewed: May 14, 2024
Donald
United States of Americaglass doors let too much light through
rooms spacious and comfortable. quiet and clean. well lit with lots of options
Stayed in May 2024
Reviewed: April 9, 2024
Patricia
United States of AmericaBreakfast...choices
Stayed in April 2024
Reviewed: April 2, 2024
Rowena
United States of AmericaThe receptionist wendy had to argue with about my bookings and keep telling me a made mistake instead of just fixing it for me. We also requested for new towels but nobody came up and instead we came down to ask for it. We stayed for 5 nights.
Stayed in March 2024
Reviewed: March 27, 2024
Rowena
United States of AmericaStaff wendy… hard to speak to…
Cleanliness
Stayed in March 2024
Reviewed: February 26, 2024
Michael
United States of AmericaNot much to mention. I will mention that if you happen to stay on the west side of the hotel it can be a little loud at times because you are so close to the President George Bush turnpike (tollroad). If you want a really quiet room I would request a room on the east side, away from the toll road.
Very clean, pretty good breakfast, convenient location and it was really quiet when we stayed, which was nice since my wife is a light sleeper. We would stay again in the future. Very happy with the experience.
Stayed in February 2024
Reviewed: February 6, 2024
Chieboni
United States of AmericaNo complaints
Breakfast was good and hotel was quiet.
Stayed in February 2024
Reviewed: January 14, 2024
Steve
United States of AmericaToni at the front desk was exceptional! Extremely helpful, polite and welcoming.
Stayed in December 2023
Reviewed: December 20, 2023
Sherby
United States of AmericaGreat hotel
Stayed in November 2023
Reviewed: October 22, 2023
Magic
United States of AmericaThe rooms were very nice, the location was quiet and the staff was friendly! You get your money's worth and then some.
Stayed in October 2023
Reviewed: October 16, 2023
Mansur
United States of Americathe hot water is not adjustable, it's too hot.
Everything was good.
Stayed in October 2023
Reviewed: October 9, 2023
Jaromey
United States of AmericaToo many kids; a sports team consumed everything there was available for breakfast, so we weren't able to enjoy a breakfast. A make-up mirror would be a welcome addition. Other than that, we were delighted.
Decor, cleanliness, etc.
Stayed in October 2023
Reviewed: September 17, 2023
Daniel
United States of AmericaA bottle of beer was over $7, but really everything was excellent.
Breakfast was great! Nice selection and quality food. Hotel was convenient to lots of activities and highways were easy access.
Stayed in September 2023
Reviewed: September 15, 2023
Rebecca
United States of AmericaThe eggs were cold, so I couldn't eat them. The sausage was very good. The accommodations were excellent, though, and the bed was very comfortable!
The location was perfect, as it was so close to the hospital. I didn't eat much of the breakfast, as I eat a very low-carb diet. I did have some eggs and sausage.
Stayed in August 2023
Reviewed: July 30, 2023
Sharla
United States of AmericaEverything was perfect, clean, and awesome. The staff were beyond friendly. The whole place is immaculate.
Stayed in July 2023
Reviewed: July 3, 2023
Williams
United States of AmericaThere is nothing negative to say I love everything about this location.
I just love the staff and the location. Was perfect, and of course, Tina at the front was amazing again. The room was awesome, and the breakfast was amazing as well. I just love this hotel and will be back.
Stayed in July 2023
Reviewed: June 27, 2023
Kathleen
United States of AmericaNo indoor pool
Located near a freeway
Stayed in June 2023
Reviewed: May 30, 2023
Peter
United States of AmericaThe staff and the cleaning crew were very helpful and nice. If you're traveling with your family the location is great. It's very quiet and the breakfast is a plus! Thanks a million!
Stayed in May 2023
Reviewed: May 25, 2023
Williams
United States of AmericaOnly thing is that it takes them forever to process the payment when you check out. I checked out on Sunday, and payment was processed on Wednesday.
Very beautiful and the rooms were great and the breakfast was very great. Staff was amazing and kept the place smelling and looking great. Tina at the front desk had to deal with a lot of rude and disrespectful people, but she stayed calm and professional with a smile on her face. Now she showed great customer service.
Stayed in May 2023
Reviewed: May 23, 2023
Cindy
United States of AmericaI liked all of it.
The location was easy to find good breakfast.
Stayed in May 2023
Reviewed: March 27, 2023
Somsong
United States of Americamy wife loves it 😅
Stayed in March 2023
Reviewed: December 1, 2022
Manish
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 19, 2022
Krishna
United States of AmericaSome sewage smell some time from bathroom
Nothing
Stayed in August 2022
Reviewed: July 10, 2022
Randi
United States of AmericaPool closed at 10
The hospitality
Stayed in June 2022
Exloo, Netherlands
Stourbridge, UK
Montuiri, Spain
Manchester, UK
Valparaíso, Chile
Golden, Canada
Kissimmee, USA
Onna, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content