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  5. Reviews of La Quinta Inn by Wyndham San Antonio Lackland

Reviews of La Quinta Inn by Wyndham San Antonio Lackland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6511 West Military Drive , San Antonio, TX 78227, United States of America

#286 of 316 hotels in San Antonio

Guests' Choice

Review Score

Based on 1377 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    6.0

  • Location

    6.9

  • Facilities

    5.6

  • Staff

    7.1

  • Value for money

    6.1

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night

    There were a lot of bugs on the ceiling and behind the towels in the bathroom.

    The staff was friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were hard and the ac didn’t work.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Could hear the noise from traffic in our room but nothing concerning. The room was a little dirty on the floor by the fridge and next to beds other than that it was ok. Pool was clean AC was cool as expected

    It was calm and seemed safe.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were dingy and needed painting, the white sheets were off white from I’m not sure what.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    4.0
    Disappointing
    • Family with young children
    • King Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Sheets were not changed and stained. Lots of hair in shower drain

    Location

    Stayed in May 2024

  • Reviewed: May 7, 2024

    5.0
    Price good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Ice machine was not working any where on property.

    Hotel was great location. Across the street for airforce graduation

    Stayed in May 2024

  • Reviewed: April 29, 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Room with Two Double Beds
    • Stayed 2 nights

    THE BATH WAS CLOGGED WITH HAIRS. GOING UPSTAIRS WAS WELL BUT SMELLED BAD

    Stayed in April 2024

  • Reviewed: April 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    What I did not like about the stay, it was not in a good location of San Antonio. It was right next to a river dam. The pool was open but the outdoor furniture was very poor, some of it was broken. The rooms had wood tile, no carpet. So you can see how dirty the floor still was. The bathroom looked like it had a little but of mold going on above the shower. It just didnt look nothing like the pictures online, I just know next time to pick a better location.

    What I liked about my stay was the wifi access, and the ice cream vending maching.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    6.0
    Pleasant
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff. Most Staff were unable to understand English . The breakfast was lousy . No milk or cream for 2 days. Many people live there, they got all the breakfast stuff early, with over an hour left in breakfast time, each day they had ran out of food.

    It was nice and clean. Bed was comfortable

    Stayed in April 2024

  • Reviewed: April 20, 2024

    5.0
    Decent
    • Leisure trip
    • Group
    • Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs updated and good deep cleaning inside and outside. Stairs and walk ways especially.

    Basic breakfast but decent

    Stayed in April 2024

  • Reviewed: April 17, 2024

    4.0
    Won’t stay again
    • Business trip
    • Couple
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room was dirty

    Reasonable price

    Stayed in April 2024

  • Reviewed: April 14, 2024

    4.0
    This place needs improvement but it was peaceful to sleep
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Run down and a lot of pot holes and our beds the comforters had stains and the smell of the rooms were not pleasant

    It was quiet for the most part

    Stayed in April 2024

  • Reviewed: April 14, 2024

    6.0
    Pleasant
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Went down to breakfast and there we're little bugs around waffle maker and tried to tell person that worked there their were bugs and didn't care, all she cared about was getting to the cereal and pouring herself some and didn't bother to clean area where bugs were.

    Room was clean

    Stayed in April 2024

  • Reviewed: April 10, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They took almost a month to give me my deposit back, actually I had to call them and ask for it, but instead of getting it back they charged me another 100 dollars. So I had to contact my bank and they settled it. Your best bet is to pay cash for your deposit

    The location is good

    Stayed in March 2024

  • Reviewed: April 9, 2024

    4.0
    Not what I expected from the pictures on line
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The restroom door would not close. The Wi-Fi box was hanging off the wall, the front door did not seem very secure. The parking lot was horrible

    They ran out of food. Didn’t have a big variety

    Stayed in April 2024

  • Reviewed: April 4, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom needed updating, the bedroom mirror was old and dirty and there was no gym.

    It was close to the base and the price was fair.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    5.0
    Get rid of the homeless people there where cops everywhere
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No oatmeal and all the homeless people that where around and the cops omg no

    The breakfast was ok and bed was comfortable

    Stayed in March 2024

  • Reviewed: April 1, 2024

    5.0
    Got what I paid for and that was ok no bugs and a clean bed to sleep in
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We thought we were staying in the main part of the hotel when we checked in late even after telling them we were going to be late they acted like they couldn’t give us a room and then ended up sticking us in a separate building away from the main property and it was scary. This part was very run down facing the dumpsters of a business on the other side of a fence and just scary. I felt like the stuck me where people pay by the hour.

    Location was right near the military base where we were going so that was great and right off the exit ramp. Surprised that the room was a good size and fairly clean. I say that because the sheets had a couple of stains but they were clean.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    4.0
    Very disappointing for a La Quinta.
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The building is badly in need of repair. Even the semi-renovated room that we were in had crumbling walls and missing baseboards. The mattress was horrible and gave my husband a backache and stiff neck for days.

    The selection was limited but OK.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower clogs up, the ice machines were not working, the breakfast kitchen was too small, and the mirrors were dirty but upon touching it had like a double layer were it couldn't be cleaned.

    It is enough for only a few nights of sleep.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    5.0
    Nothing to see there.
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Give me what was in the brochure, a cleaner room. Trip was short

    Didn’t go for breakfast

    Stayed in March 2024

  • Reviewed: March 16, 2024

    4.0
    Would definitely not return
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Was very rushed in that location and was dirty and breakfast was not what expected

    Good location

    Stayed in March 2024

  • Reviewed: March 14, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom shower and bedding

    Stayed in March 2024

  • Reviewed: March 14, 2024

    4.0
    The location is good but the facility is in a poor state especially the verandah
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The compound was untidy spelling pee and dog poop is not picked, they can do better ask the dog owners to pick after their dogs or have a no pet policy.

    Staff were courteous and responded to concerns

    Stayed in March 2024

Showing 1 - 25

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