107 Main Road, Ruidoso, NM 88345, United States of America
#5 of 122 hotels in Ruidoso
Guests' ChoiceBased on 612 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.8
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Kathryn
United States of AmericaLocation, friendliness of staff, ambiance.
Stayed in May 2024
Reviewed: May 13, 2024
Payne
United States of AmericaThese are minor issues and didn't really cause any problems. First although there was a body wash dispenser, a larger bar of soap would have been appreciated. My husband hates body wash. Second, we stayed 2 nights and there were only 2 coffee pods in our room. Fortunately, our son is very snobbish about his coffee so he gave us his.
The grounds and location are exceptional. The rooms are very clean. Staff was very friendly and helpful. Great for family groups. We were able to gather on the veranda outside our rooms and visit. Two outside chairs were provided for each room. We stayed in rooms 101, 102, 103, 106 and 114. All were pretty much identical. One difference though were the heights of the beds. I wish we would have noticed that the bed in 102 is lower than the other rooms because my 82 year old mother-in-law had trouble getting in her bed in 106. Staff provided a stool for her which fixed the problem. I also appreciated the laundry area after I accidentally spilled something on my jacket.
Stayed in May 2024
Reviewed: May 11, 2024
Ken
United States of AmericaHad broken sofa mechanism
Well kept property
Stayed in May 2024
Reviewed: April 29, 2024
Burnett
United States of AmericaThey don't offer any kind of discounts. But it was not a terrible price for the area and everything was clean and comfortable.
Area was beautiful
Stayed in April 2024
Reviewed: April 25, 2024
Connie
United States of AmericaNo complaints
Landscaping, ambiance, quiet, new deck chairs
Stayed in April 2024
Reviewed: April 23, 2024
Nicholas
United States of AmericaLocation and property were both beautiful. Hosts were polite and beyond accommodating. Cabin was cozy, clean, and felt safe.
Stayed in April 2024
Reviewed: April 18, 2024
Desiree
United States of AmericaHave nothing bad to say about property.
Beautiful area, close to down town.
Stayed in April 2024
Reviewed: April 6, 2024
Sandra
United States of AmericaElk and deer were out. Set in the forest. Old building but very updated. Nice chairs on front porch. They even provided a log for the fireplace.
Stayed in April 2024
Reviewed: March 27, 2024
Deborah
United States of AmericaWe thought it was just for a quick away and look forward to our second visit resl soon.
Stayed in March 2024
Reviewed: March 13, 2024
Cheryl
United States of AmericaThis property is beautiful! The host are such wonderful people. We stayed in the lodge and it is Close to town, my teenagers walked to the store. It is 2 minutes to downtown driving,very convenient. Dog friendly, comfy beds and very roomy quarters. Shower and bath are hot and very clean. Kitchen fully equipped to cook meals. Wi-Fi was a little slow during the day but picked up in the evening so I could get some work done on my quick vacation. I will definitely be going back and recommend to everyone to go stay. Next time I will stay in one of there cabins to try that out.
Stayed in March 2024
Reviewed: March 12, 2024
Carmen
MexicoWarm and polite welcome by Jason.
Stayed in March 2024
Reviewed: February 27, 2024
Patrick
United States of AmericaN/A.
The cabin was clean, quiet, and very relaxing.
Stayed in February 2024
Reviewed: February 23, 2024
Styles
United States of AmericaWe like everything about this property! The room was comfortable and so cute! The office staff was extremely helpful and the location couldn't be beat! This will be our go to place anytime we stay in Ruidoso!
Stayed in February 2024
Reviewed: February 19, 2024
Millie
United States of AmericaThe location was perfect. Easy access to the areas we wanted to see. We will definitely stay here again.
Stayed in February 2024
Reviewed: February 16, 2024
Joe
United States of AmericaThat we had to drive so far to get there. Wish you were closer.
The cabin feel and the decor and setting were so pretty and comforting. It was very peaceful. Don’t change a thing!!
Stayed in February 2024
Reviewed: February 12, 2024
Derek
United States of AmericaNice courtyard, nice room with fireplace, comfortable bed even with our bad backs.
Great location at edge of midtown. Tons of parking. The couple who ran the place was awesome. We had some phone call issues I think due to cellphone service but we were taken care of and checked in quickly. They even gave us a ziplock to store some leftovers we cooked in the cabin. We will stay here again on our next trip.
Stayed in February 2024
Reviewed: February 12, 2024
Taramarie
United States of AmericaWe were under the impression there were Hot tub/tubs. Other than that it was amazing!!
It was super quaint! We had a great time :) The cabin was so cozy, the fireplace was everything. Made for a nice weekend get away.
Stayed in February 2024
Reviewed: February 7, 2024
Monica
United States of AmericaBathroom area is too small for two people.
Location was great. Room was very clean.
Stayed in February 2024
Reviewed: February 3, 2024
Lea
United States of AmericaThe bed cover was a little smelly but once we took it off it was much better.
I loved everything! The little bear decorations, the fire place, an entire kitchen filled with pots and pans!
Stayed in January 2024
Reviewed: February 3, 2024
Krista
United States of AmericaDistance to the check inndesk, and that staff is not available after 5 pm
Cozy comfortable room
Stayed in January 2024
Reviewed: February 1, 2024
Mary
United States of AmericaCould hear the other guests in their rooms being loud. The floor creaked pretty loud on the right side of the bed.
Everything was clean and tidy! The room was bigger than expected.
Stayed in January 2024
Reviewed: January 11, 2024
Fausto
United States of AmericaI stayed in room 112, and the exhaust system for the bathroom wasn't working. Other than that, everything was excellent.
Kudos to the staff, they were very helpful and attentive
Stayed in January 2024
Reviewed: January 6, 2024
Anna
United States of AmericaI was pleasantly surprised at the size of the room and the amenities it had. The decor was cabin like which made it feel very cozy along with the fireplace.
Stayed in January 2024
Reviewed: December 30, 2023
Clarisa
United States of Americamicrowave and toasted were provided but were not functioning.
Calm peaceful place, close to midtown and parks
Stayed in December 2023
Bowness-on-Windermere, UK
Barcelona, Spain
San José, Spain
Chania, Greece
Mojmírovce, Slovakia
Serrazes, Portugal
Matsue, Japan
Messina, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content