I know it is not the property’s fault, but we arrived back to our room at around 11:00pm our room had a very strong maijuana odor that made it difficult to sleep. The smell was very overwhelming. In addition, we had a beautiful balcony overlooking the harbor, we couldn’t use it do to the very strong marijuana odor.

The location is great, with views overlooking the harbor

Stayed in April 2024

With the exception of the deli down the street, food prices are exorbitant. It wouldn’t be so bad when you have a rental car but the nightly parking fee is also exorbitant. It’s like they’ve got you hemmed in so you must pay. Then there is no thought of even having a simple muffin available for breakfast. Oh come on. That to me is pathetic.

Clean, updated, view, shuttle to the airport, excellent staff, elevators with no issues, everything working, no overpowering smells, deli in between the two buildings, in room coffee, no noise issues from other guest’s rooms. Shuttle driver did not ask which tower we reserved. Dropped off at the wrong tower and the desk personnel accommodated us in the updated tower. That’s good management when the staff is allowed to make decisions as this. Way too many companies put the staff in the middle of the upset customer and the self important manager.

Stayed in April 2024

Faucets in bathroom did not work .carpet stained

Cafe

Stayed in April 2024

N/A

Everything about the property was perfect

Stayed in March 2024

Room next door had very loud children that were yelling and playing in the halls and banging on doors.

The view was great and the bed so comfortable!

Stayed in March 2024

Need to be better explain, The situation that there are two towers. One is new and the other one quite old at the reservation moment.

Good location

Stayed in March 2024

Pool and hot tub were closed under construction. Lots of construction inside and throughout the property. Parking is $49 a night

The location and view

Stayed in February 2024

The restaurants has no vegetarian meals options. This was very disappointing at this day and age. So I ordered a salad and it wasn’t enough for dinner meal.

The room space, facilities, staff response rates, and the airport free shuttle. I also like the comfortable furniture and the balcony with the Marina view.

Stayed in February 2024

Parking so expensive

View

Stayed in February 2024

Expensive parking Wifi did not work in the room

Stayed in December 2023

Check in .... receptionist checked us into the wrong tower

Location

Stayed in January 2024

Airport shuttle doesn't run early enough. You shouldn't have to pay a resort fee.

Close to airport

Stayed in December 2023

Not enough food choices on the menu. Only one place to buy food.

The property is clean and nice. The pool area is under construction and only one place to buy food. The Resturant did not have a good selection of foods. The hotel staff and the hotel itself is amazing. So because of that. I give the hotel stay an 8 to 9 .

Stayed in January 2024

Service was slow. We had to wait almost an hour before we could get the coffee pods requested (we had decaf in the room and wanted regular)

Property was good

Stayed in January 2024

Construction

Close to port, under construction, will be better when done

Stayed in January 2024

Lighting in the room and bathroom was so dim we couldn’t see to shave or put on makeup. Not enough mirrors. Food prices were outrageously high.

Loved the location, view and comfortable bed.

Stayed in January 2024

Price and quality of dinner in the restaurant was disappointing. Shuttle methodology is inefficient.

Close to the airport was nice.

Stayed in January 2024

The pool heater is not working

The location is good

Stayed in January 2024

Extra charges, outlandish parking prices

Nice hotel in nice location

Stayed in January 2024

My room was in the basement and my view was the edge of a sidewalk, a hill, and the maintenance door. Hardly a view at all. Big disappointment. In your ads you sold your view, and I didn't have one.

The facility was nice enough, though I arrived at 9:30 pm, and left at 6:30am and was still charged the extra $26 For activities. The shuttle was convenient, and the one employee I met was pleasant and efficient.

Stayed in December 2023

The sink water it was having some struggles and a lot of construction areas We were hoping try the harbour edge restaurant

a nice location

Stayed in December 2023

Add on fees for services most people never use. High price of parking.

Staff. Location.

Stayed in January 2024

The pool, hot tub and pool bar were out of service. For the price, free internet should’ve been included.

The views from our room were great!

Stayed in December 2023

The unrenovated parts feel shabby with dirty carpets etc. The pool is not inviting. It was quite expensive for the quality.

I liked the location, which is very convenient to the airport. I also liked our renovated room, where everything was good — balcony, comfortable bed, good light. In the breakfast restaurant the service was excellent and personal, and the good was good.

Stayed in November 2023