1380 Harbor Island Drive, Harbor Island, San Diego, CA 92101, United States of America
#239 of 239 hotels in San Diego
Guests' ChoiceBased on 1210 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.7
Facilities
7.9
Staff
8.2
Value for money
7.0
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
T
United States of AmericaOnce I got to my room the sliding door to the balcony didn’t lock which wouldn’t be a problem normally except we were on the first floor. The bathroom had stains on the wall by the sink. The beds were comfortable but I found it odd that the duvets were not properly placed in duvet covers, it seemed kind of lazy to not cover them. The bedside table as well as the office table in our room looked like they were not wiped down due to the fact you could see smudges on them. You have to pay for WiFi which is a bit ridiculous considering they’re already charging you for extra amenities that you might not even use. Be aware that there are many added fees. I expected more from this hotel due to it being a Marriott Bonvoy location.
The location was nice and the hotel looked very clean. You are able to chromecast on the TV.
Stayed in May 2024
Reviewed: May 31, 2024
Raghavender
United States of AmericaParking space
Parking is the main issue we paid really good amount and still couldn’t find a space. Parking space is really bad.
Stayed in May 2024
Reviewed: May 30, 2024
Thomas
United States of AmericaShuttle schedule was not very predictable
Stayed in May 2024
Reviewed: May 30, 2024
Raimund
United States of AmericaNumber of guests on Memorial day weekend and ongoing construction made us feel "crowded". We had to ask both days to have our room made up, after we left after breakfast and returned back to the room late afternoon.
Location and Pool area
Stayed in May 2024
Reviewed: May 30, 2024
Raimund
United States of Americaconstruction and crowds
Pool
Stayed in May 2024
Reviewed: May 29, 2024
Omar
MexicoStaff could not find my reservation because it was made with Booking, it took almost 20 mins to check-in. Also, no breakfast included.
Hotel was great and excellent location with free shuttle service to the airport.
Stayed in May 2024
Reviewed: May 22, 2024
Cheri
United States of AmericaThe shower was difficult to turn on. it looked like it was halfway out of the faucet the first morning we could not turn the water off. Had to call for help and we had to wait 30 minutes for somebody to come and fix it. The toilet paper dispenser had obviously been shoved into the wall through the wallpaper. The electrical outlet in the bathroom was not flush with the wall and looks like it could've been dangerous to use.
The view was great. The Staff was very good.
Stayed in May 2024
Reviewed: April 29, 2024
Eric
United States of AmericaI know it is not the property’s fault, but we arrived back to our room at around 11:00pm our room had a very strong maijuana odor that made it difficult to sleep. The smell was very overwhelming. In addition, we had a beautiful balcony overlooking the harbor, we couldn’t use it do to the very strong marijuana odor.
The location is great, with views overlooking the harbor
Stayed in April 2024
Reviewed: April 21, 2024
Curt
United States of AmericaWith the exception of the deli down the street, food prices are exorbitant. It wouldn’t be so bad when you have a rental car but the nightly parking fee is also exorbitant. It’s like they’ve got you hemmed in so you must pay. Then there is no thought of even having a simple muffin available for breakfast. Oh come on. That to me is pathetic.
Clean, updated, view, shuttle to the airport, excellent staff, elevators with no issues, everything working, no overpowering smells, deli in between the two buildings, in room coffee, no noise issues from other guest’s rooms. Shuttle driver did not ask which tower we reserved. Dropped off at the wrong tower and the desk personnel accommodated us in the updated tower. That’s good management when the staff is allowed to make decisions as this. Way too many companies put the staff in the middle of the upset customer and the self important manager.
Stayed in April 2024
Reviewed: April 10, 2024
Pamela
United States of AmericaFaucets in bathroom did not work .carpet stained
Cafe
Stayed in April 2024
Reviewed: April 3, 2024
Kristine
United States of AmericaI didn’t like how my room have a microwave… I had to walk down the hall to use one that everyone else uses. Also, I had to park in the additional parking because of some construction that’s going on there at the hotel. Was disappointed that I couldn’t park closer even though there were spots there and has been partitioned off. Leslie couldn’t get out of the parking because I had checked out before walking to my car and no longer had my room key.
It was a beautiful view with a great location.
Stayed in March 2024
Reviewed: March 27, 2024
Winston
United States of AmericaN/A
Everything about the property was perfect
Stayed in March 2024
Reviewed: March 18, 2024
Voncords
United States of AmericaRoom next door had very loud children that were yelling and playing in the halls and banging on doors.
The view was great and the bed so comfortable!
Stayed in March 2024
Reviewed: March 12, 2024
Bryan
EcuadorNeed to be better explain, The situation that there are two towers. One is new and the other one quite old at the reservation moment.
Good location
Stayed in March 2024
Reviewed: February 23, 2024
Sonja
United States of AmericaPool and hot tub were closed under construction. Lots of construction inside and throughout the property. Parking is $49 a night
The location and view
Stayed in February 2024
Reviewed: February 22, 2024
Rambo
Saudi ArabiaThe restaurants has no vegetarian meals options. This was very disappointing at this day and age. So I ordered a salad and it wasn’t enough for dinner meal.
The room space, facilities, staff response rates, and the airport free shuttle. I also like the comfortable furniture and the balcony with the Marina view.
Stayed in February 2024
Reviewed: February 20, 2024
Tatevik
United States of AmericaParking so expensive
View
Stayed in February 2024
Reviewed: February 18, 2024
Alina
United States of AmericaExpensive parking Wifi did not work in the room
Stayed in December 2023
Reviewed: February 3, 2024
Tom
United States of AmericaCheck in .... receptionist checked us into the wrong tower
Location
Stayed in January 2024
Reviewed: February 1, 2024
Mark
United States of AmericaAirport shuttle doesn't run early enough. You shouldn't have to pay a resort fee.
Close to airport
Stayed in December 2023
Reviewed: January 22, 2024
Donell
United States of AmericaNot enough food choices on the menu. Only one place to buy food.
The property is clean and nice. The pool area is under construction and only one place to buy food. The Resturant did not have a good selection of foods. The hotel staff and the hotel itself is amazing. So because of that. I give the hotel stay an 8 to 9 .
Stayed in January 2024
Reviewed: January 20, 2024
Ronny
United States of AmericaOutdated decor
Quick shuttle service to airport.
Stayed in January 2024
Reviewed: January 20, 2024
Salima
United States of AmericaService was slow. We had to wait almost an hour before we could get the coffee pods requested (we had decaf in the room and wanted regular)
Property was good
Stayed in January 2024
Reviewed: January 20, 2024
Michael
CanadaConstruction
Close to port, under construction, will be better when done
Stayed in January 2024
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