801 University Ave, Syracuse, NY 13210, United States of America
Based on 232 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
9.3
Facilities
8.1
Staff
8.7
Value for money
7.5
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Wobia
NigeriaRoom cleanliness could be excellent Towels need to be upgraded
Location is awesome
Stayed in May 2024
Reviewed: May 2, 2024
Ingrid
United States of AmericaFacilities needs upgrade including rooms, restaurants and gym facilities. The club room food can be improved.
Front desk personnel were very efficient and professional. The room was cleaned. The location of the hotel is good to visit Syracuse University.
Stayed in April 2024
Reviewed: May 2, 2024
Kathleen
United States of AmericaIt is a bit pricey. You are paying for the convenience of location- close to the university, hospitals, etc. However, we decided the price/convenience made for less hassle in getting to our events.
We liked the fact that the breakfast (not provided in the cost of the room) could be ordered ahead and brought right to our door in the morning.
Stayed in April 2024
Reviewed: April 15, 2024
Rachel
United States of AmericaWe stayed on the club level and the attendant was not maintaining the supplies of breakfast foods, cups, plates.
Conveniently located to SUNY ESF
Stayed in April 2024
Reviewed: April 2, 2024
Webb
United States of AmericaIt’s dated and in need of upgrades across the board
Perfect location for visiting campus’
Stayed in March 2024
Reviewed: February 5, 2024
Carol
Canadawe booked the room with queen bed and bathtub and upon arrival it was said we were booked for 2 doubles? Then we were put in a queen room which had no bathtub so we had to change rooms.
Stayed in February 2024
Reviewed: January 27, 2024
Marielle
AustraliaBetter gym and pool
perfect for visiting students are Syracuse
Stayed in December 2023
Reviewed: January 21, 2024
Henry
BrazilRooms are kind of old and carpets need to cleaned. Heaters didn’t work on negative 10 degrees conditions.
Location close to the universo
Stayed in January 2024
Reviewed: November 19, 2023
Lynda
United States of AmericaDated. Furniture chipped and worn.
Close to my child at the University
Stayed in November 2023
Reviewed: July 31, 2023
Katrina
United States of AmericaThe breakfast staff seemed a little impatient and started breaking down the breakfast buffet early on 2 consecutive days.
This location never fails to meet my expectations. The rooms are clean, team members are nice and this is also in a great location.
Stayed in May 2023
Reviewed: July 25, 2023
Amanda
United States of AmericaFor the rate being charged the rooms are not up to date. Stained furniture and extremely outdated bathtub.
Love the location
Stayed in July 2023
Reviewed: July 16, 2023
Michael
Canadathe AC is very loud. Need to pay extra for parking. $16 per night
Location: it is in the campus. 1 mins walking for food. 5 mins walking to the facility buildings of university
Stayed in July 2023
Reviewed: July 16, 2023
Joe
United States of America1. I was worried about parking in the parking garage, looked like it was rusting with age. 2. There were no good restaurants nearby, besides the ones in the hotel. There were only vending machines on 3 floors, not on every floor.
1. They had 2 different restaurants in the hotel. They were pretty good, french toast and an egg sandwich (both days). 2. The beds were very comfortable, and we enjoyed the old 1930’s look to it (felt cozy).
Stayed in July 2023
Reviewed: July 16, 2023
Kelly
United States of AmericaHaving to pay for packing. Too much for than having to pay for parking. Food was too expensive.
Nice and clean
Stayed in July 2023
Reviewed: July 2, 2023
Cindy
United States of AmericaCarpets seemed older and shower was extremely slippery.
Great location for an overnight in Syracuse. East parking with the attached garage with in and out privileges with room key access/.
Stayed in July 2023
Reviewed: May 26, 2023
Christine
United States of AmericaI didn’t like the extra cost of parking a car.
The staff was outstanding….very friendly and welcoming and ready to help. There was plenty of seating in the lobby area, so it was easy to separate from other conversations. The front entrance was well lit. It was a good area for walking our puppy
Stayed in May 2023
Reviewed: May 9, 2023
Ivonne
Puerto Ricoservice
Stayed in May 2023
Reviewed: April 10, 2023
Ashley
United States of Americaour air conditioning in our room didn’t work but we slept with the window cracked and everything was fine after that
everything you need in one place. restaurant, bar, pool close proximity to many other restaurants. 15 min walk to the dome.
Stayed in April 2023
Reviewed: February 27, 2023
Matthew
United States of AmericaGreat location, convenient parking.
Stayed in January 2023
Reviewed: February 24, 2023
Busce
United States of AmericaGood overall location and clean facility
Stayed in February 2023
Reviewed: February 21, 2023
Jason
United States of AmericaFood was not replenished. Once the cereal was gone no more was out out. Same with the fruit.
Tiresse the bartender was great.
Stayed in February 2023
Reviewed: February 21, 2023
Julie
United States of Americaa bit dated
perfect location for visiting Syracuse University
Stayed in February 2023
Reviewed: October 1, 2022
Mark
United States of America👍
Stayed in September 2022
Reviewed: September 12, 2022
Frank
United States of AmericaThe A/C was not working properly . Room registered 77.8 the whole night and the following morning was up to 78
Staff was very friendly and accommodating , breakfast buffet was good , very clean ,
Stayed in September 2022
Reviewed: August 15, 2022
Elizabeth
United States of AmericaThe location so close to Syracuse University is the best!
Stayed in August 2022
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