11002 Rancho Carmel Drive, San Diego, CA 92128, United States of America
#79 of 239 hotels in San Diego
Guests' ChoiceBased on 340 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
8.6
Value for money
8.2
Free Wifi
8.1
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End of dialog contentReviewed: December 1, 2021
Catherine
United States of AmericaTraffic noise. Limited sidewalk access to adjacent restaurants. Internet was sometimes slow.
Breakfast was good but monotonous (same every day). Staff were very pleasant.
Stayed in November 2021
Reviewed: November 8, 2021
Sanford
United States of Americabag breakfast only
location, price and dog friendly
Stayed in November 2021
Reviewed: October 11, 2021
Richard
United States of AmericaThe elevator situation was different but we made it work.
Location, cleanliness, value, and close proximity to restaurants, shopping, and gas stations.
Stayed in October 2021
Reviewed: October 7, 2021
Imad
United States of AmericaSlow Internet and keeps cutting off.
Exceptionally clean,feels like home,1 minute to all shopping stores.
Stayed in October 2021
Reviewed: August 29, 2021
Janee’
United States of AmericaGreat staff! Bernard was Very friendly! The room was clean and spacious. We had the queen size studio that has the right amount of space for me and my bf!
Stayed in August 2021
Reviewed: August 25, 2021
Gil
IsraelLocation
Stayed in August 2021
Reviewed: July 22, 2021
Jason
United States of AmericaNothing that I did not like
I like the fact it was modern and it was a little like a one bedroom one bath apartment it was Awesome.
Stayed in July 2021
Reviewed: July 21, 2021
Paula
United States of AmericaWhen we checked in, we were not told that some of the rooms/buildings had elevators. We might have opted to stay in a different building. Also, the doors are tricky to get out of and we had to call a maintenance person to tell us how to get out of our room. It would have been better if it was explained to us when we checked in.
We liked this hotel because it provided two bedrooms and two bathrooms. We went to Poway for my brother's memorial service and my sister stayed with my husband and I. We also enjoyed the full-size refrigerator.
Stayed in July 2021
Reviewed: July 19, 2021
Jeff
United States of AmericaLoved everything about it and the location next to stores shops and restaurants
Location and cleanliness, staff was great and nice
Stayed in June 2021
Reviewed: July 6, 2021
Marivic
United States of AmericaThe room that we're in needs some sprucing up. The vent in the bathroom made a lot of noise when turned on, so we have to close it when we sleep, thus trapping the smell inside the bathroom. The furniture needs some updates too. I was looking forward to the buffet breakfast but was treated to the SAME packed breakfast for 4 days...SAME food everyday....I don't know if until when will you guys use COVID as your excuse to not give us, your customers, the service that we deserve and paid for...
I like the staff. Very friendly and accommodating. Love the location..it is very near the venue of our get together. Very convenient.
Stayed in July 2021
Reviewed: July 2, 2021
Mark
United States of AmericaLooks old and not that pretty
It had a living room and kitchem
Stayed in June 2021
Reviewed: June 28, 2021
Mark
United States of AmericaRun down small pool. Horrible coffee and egg bagel microwaved rubbish.
The living room full kitchen. Comfortable beds.
Stayed in June 2021
Reviewed: June 28, 2021
Joan
United States of AmericaSink drain slow. Something to do with the strainer. After manually pulling it up, it drains normal.
Value for money. 2 bedroom suite is spacious for family of 5. Staff are very nice especially the Filipino woman.
Stayed in June 2021
Reviewed: June 28, 2021
Mark
United States of AmericaBreakfast microwaved egg sandwich is awful. All meals come in lunch sacks.
Old small bedrooms but it was comfortable. It’s nice to have a kitchen and living room.
Stayed in June 2021
Reviewed: June 24, 2021
Aimee
United States of Americamaid service. This was a BIG dislike! You can't stay in a hotel room with 3-4 people and not have maid service. I would have paid extra for this!!
I loved that the units were like small apartments with kitchens. We also LOVED the basketball court, a huge plus for our basketball team. Great location - walking distance to many restaurants.
Stayed in May 2021
Reviewed: June 18, 2021
Marcia
United States of AmericaOne receptionist was a stickler on either one coffee or one orange juice. Why? It can’t cost that much. Breakfast was grab n’ go and was so so. At first, we had trouble finding the right building, so directions were not that clear.
For what we wanted location was fine, and the suites were roomy and the beds comfy.
Stayed in June 2021
Reviewed: May 23, 2024
Loretta
United States of AmericaClean and comfortable
Stayed in May 2024
Reviewed: May 21, 2024
James
United States of AmericaNice clean, feels very secure and comfortable.
Stayed in May 2024
Reviewed: May 17, 2024
Kevin
United States of AmericaDark parking areas
The size of unit, and the kitchen.
Stayed in May 2024
Reviewed: May 16, 2024
Vaida
United States of AmericaLevel of cleanliness average at best, minimal customer service, cold and stale (although free) breakfast.
Good location (close enough to downtown if one doesn't mind ~20 min drive), availability of 2 bdr suites.
Stayed in May 2024
Reviewed: May 13, 2024
M
United States of AmericaThe pool was old and ran down . Pool chairs were worn out
Affordable rates. Nice spacious rooms
Stayed in May 2024
Reviewed: May 9, 2024
Mei
United States of AmericaThe 3 stars are for the staff. They are friendly. However, the place is dirty and dusty outside and inside the buildings. WiFi connection is poor to failed except for the main building. The door lock often stuck and hard to open. That is dangerous if the guests need to leave asap due to emergency. A motel of half of the price has better quality. I will never stay any hotel of Sonesta again.
Stayed in May 2024
Reviewed: May 9, 2024
Anthony
United States of AmericaOnly one elevator
Very nice and kept well.
Stayed in May 2024
Reviewed: April 22, 2024
Jonathan
United States of AmericaThe beds were bad , very dirty , not the same as pictures , wife and kids had to sleep in car and checked out morning .
Nothing was very dirty , was blood and urine in the sofa bed mattress , very bad , not clean my wife was very upset slept in the car checked out next day still trying to get my money back .
Stayed in April 2024
Reviewed: April 22, 2024
Monique
United States of Americai love it i would stay there again
i love it
Stayed in April 2024
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