Staff were very friendly, 2 blankets on the bed, very comfy

Stayed in May 2024

The washroom is on a smaller side, the sink us tiny, it was bot possible to fully seal the main room window

Great location, large comfy bed, all the amenities and extra perks such as bikes. Trophy room for pub grubs.

Stayed in May 2024

A refill of coffee after first night would have been appreciated though when we asked, coffee pods and wash cloths were replenished quickly.

great location for walking around Boston and close to the train station. The room was adorable, and the bed was comfy. The bathroom was modern and nice but also small and slightly off smelling, maybe due to lack of ventilation. Coffee/tea in the room was nice as well. The staff was warm and helpful. I would certainly choose to stay there again.

Stayed in May 2024

I understand Boston is expensive, but there were some compromises on amenities that just didn't seem right at the price-point, e.g., the bathroom sink was so small, there was virtually no room to leave toiletries, nor hooks for hand towels; beds made and towels changed only every other day; toilet paper was the cheap, single-ply kind; etc. I could not hear other rooms from my room, but walking in the halls, the soundproofing was such that I could hear the other rooms, as if there was no barrier.

Rooms were very clean and comfortable, with large pillows on the bed. Location can't be beat, as it's a short walk from Back Bay Station. Welcome drink included upon arrival.

Stayed in April 2024

The room was smaller than I expected. Other than that I had a lovely stay. Good value for money compared to the 'corporate' hotels around Boston.

The place is really sweet decorated with pineapple designs everywhere. Very dog friendly. The location was not bad, although not very central to anything, more like a 10 minute walk.

Stayed in March 2024

Showers - see above!

This is a really wonderful hotel - the location is perfect for local places to eat, with a short walk into the main shopping area. The staff are wonderful - super friendly and lots of lovely touches (free drink in the bar on arrival; our room was decorated with balloons and rose petals as it was our honeymoon!), and the bar was full every night we were there (but we didn't hear a peep from it on the 5th floor). The only niggle which they can't really do anything about, is that I am very small and the monsoon shower heads are quite high up! The water pressure isn't strong so showers were ok, not great. Otherwise, perfect in every way.

Stayed in April 2024

Unable to charge mobile phones in charging sockets (had to do it via computer cable which was slow), the hotel cost was alot of money, could do with being soundproofed as it could be a little noisy due to highway traffic location and also trains outside close to the hotel, noise coming from bathroom during the night possibly due to toilet

Friendly helpful staff, good quality TV, location

Stayed in April 2024

Location was great. King size bed, duvets, terry robes, Keurig coffee machine in room, all great. Plenty of storage in a small room. Remarkably functional and comfortable for a small space.

Stayed in March 2024

Room is very small. Was very loud at night - doors slamming, people being loud in the hall etc

Great location. Rooms well decorate, cute theme. Comfortable bed. Complimentary coffee/tea in lobby in afternoon was nice.

Stayed in March 2024

A mini fridge would be nice!

Great location - South End and near Back Bay. Great decor and very quiet room - I upgraded to a corner room, so no one passed by my door. Would recommend doing this - well worth it. Very comfortable bed with two duvets instead of fitted sheets. Also had the most controllable temperature settings of any hotel I've stayed in with air con and adjustable radiator - both worked and could get the room temp just right. Great place for breakfast round the corner. Felt pretty safe walking back from restaurants at night. Check in and check out really easy and staff friendly and helpful. So much nicer than the corporate hotels I usually stay in for work trips. Highly recommended.

Stayed in March 2024

Small bathroom. Taps loose.

No fuss. Easy check in. Nice room.

Stayed in April 2024

Obviously a bigger room would have been better, but it was cozy and the space was well designed! Drinking water and a fridge would have been good in the room.

We didn’t have breakfast at the hotel, but we did have supper downstairs which we enjoyed and we loved the location.

Stayed in February 2024

The facilities are really old and not that clean. There’s hairs from other guests on one of the pillow.

Location is pretty good. I love the bedding and cute decorations in the room.

Stayed in March 2024

There was nothing I didn’t like about this place .

This property was absolutely adorable! So much character and charm!

Stayed in January 2024

The TV didn’t work for the 5 days.Difficult to get a taxi for the airport.

The location and the bed and the pillows and the caring for pets

Stayed in March 2024

The room could have been a bit bigger, but it was very nice.

I really liked the vibe of this place and it had a lot to offer!

Stayed in January 2024

The TV did not work - either the directv or the streaming from personal device - and the coffee maker didn't work. The plugs in the main room were not oriented in such a way that they were usable for appliances with a full size plug with different size prongs. There was also no closet or substantial storage place.

Great location, very comfortable bed

Stayed in March 2024

The hotel was a block away from the college where my wife and I used to work. We are both infinitely familiar with Boston's So. End neighborhood. It was an added treat to spend the evening in Boston, see show, have a nice dinner and a restful night.

Stayed in February 2024

Parking

location

Stayed in February 2024

no breakfast options, no washing machines

Convenient location - walking distance from Back Bay Station, beautiful neighborhood of South End, lovely rooms, reasonable rates during off-season

Stayed in January 2024

It seems like a really old building, you can hear every conversation happening in every room on the floor. Hard to get back to sleep after hearing a couple fighting at 4 am.

It was cute and clean! Nice location to walk around the city!

Stayed in February 2024

Our room was incredibly hot—about 84 degrees even after turning it down.

The hotel was a short walk from a lot of great restaurants! It was also nice that we were given coasters to trade in for a free beer/wine at the bar in the hotel.

Stayed in February 2024

The location was great, close to every thing The staff was nice and kind Room was big, clean and the bed is so comfortable

Stayed in February 2024

could have had a chair

the room was comfortable and cleam

Stayed in January 2024