Great location Friendly and helpful staff

Stayed in May 2024

On our arrival day there was rain in the city, and the bathroom was flooded due to bad window isolation. Had to wipe all the water with our towels. There was some mold in the bathroom.

Big and comfortable bed. Location - not too far from the centre, easy to walk to main sightseeing objects.

Stayed in May 2024

Room very small. Few amenities

Location, the staff

Stayed in April 2024

Good location Clean

Stayed in October 2023

Elevator is between the floors so might be invonvinient for someone with big luggage

The location is very good, the room was clean, big comfortable bed and a private bathroom, also a desk for someone who could work remotely.

Stayed in October 2023

It was quite nosy as it’s opposite a pub, could be cleaner

It was in a great location, comfortable

Stayed in September 2023

The hotel is basically a floor of renovated apartments, and whoever did the renovation wasn't really skilled, or did not apply much effort. Nor have the rooms been properly cleaned-up after work was done - there are markings on the walls where measurements were taken (no smell of dust or anything, so the rooms themselves are well-cleaned), tiles and fittings in the bathroom are not properly aligned. Power outlets are sparse and some of them are far from ideal location - for example in my room there was a single outlet that could either power a fridge, fan or a kettle. The SOS cord (I guess it is legally mandated to have one) in bathroom was tucked away behind a mirror, so I assume it is non-functional. Room locking mechanism (I won't go into details) felt a bit insecure. Wi-Fi was bad. The receptionist couldn't find extra shower gel package - I only had one in the room. Noise isolation between rooms leaves a lot to be desired, so keep your fingers crossed for well-behaved neighbours. Just to be clear, overall the room was good, but there are a lot of details that could be improved upon. Lastly, other reviewers already pointed this out, but the hotel itself is located on third(?) floor - not an issue for me, but if you have mobility issues pick something else.

Staff is very proactive and helpful, really great check-in experience. Hotel is located close enough to the train station and city centre so it is easy to walk, but far enough for street to be reasonably quiet. There are lot of shops and cafes nearby. Rooms were well cleaned, room air was fresh and AC was reasonably capable - just set it in advance.

Stayed in October 2023

The description said breakfast included but there was no breakfast

great location for the price. close to train station

Stayed in September 2023

Centrale not for me. I foud it a bit far and for a solo traveler coming back at night was a bit tricky. I got home way earlier because of the location that felt a little bit of the grid. It was a good 20 min from the cathedrale.

Isabella is amazing always taking care of her customer. Room was accurate exactly like the picture.

Stayed in September 2023

Room was very small and lots of noise on the street late at night

Stayed in September 2023

…Unfortunately there were a few key aspects which affected our stay in this “boutique hotel”. The experience was not quite as expected, the air conditioning did not work, the over head shower didn’t work either (there was a hand held one but there was no way to even turn the over head one on), the fittings around the plug sockets and around the shower mechanism were exposed around the outside where no casing/filling had been put. There was also a safe but no key (we did get provided with a box however this did not seem a safe enough option to leave valuables).

The location of this property was great (very close to train station and to the main attractions of Florence) and it felt very safe. The decor seemed very new and tastefully done. We where welcomed by the host on arrival who was very friendly and was responsive over message. Overall, a pleasant stay and would stay again if a few small issues were resolved…

Stayed in August 2023

The bathroom is a bit small, but at the end of the day, it's just to shower and a place to sleep. 13 min walk into the heart of the city.

Small hotel, which is great! Isabella, the receptionist, is so helpful and accommodating and a warm person. Laundromat 2 min walk, lots of mini marts along the . Great pizza places along the way.

Stayed in August 2023

Unfortunately there was quite a noisy bar across the road which closed around 2-2:30. Great normally but not so great when you've had a full days sightseeing:) Room looks a lot bigger and more luxurious in the Booking .com Photos, but adequate for a rest in the afternoon and a comfortable sleep. (After 2 a.m). Room had clean sheets and tidied every day.

Good Location. 20mins walk the major architectural goodies. 2 mins walk to the River, another 10-15 to the famous bridge. Lovely weather, very warm and sunny (early May). Bustling Florentine city centre. Decent Aperol.

Stayed in May 2023

The room was extremely small

Stayed in June 2023

Sadly there is a pub across the street and people are really loud during the nightly hours.

Nice, clean room and very friendly employees.

Stayed in June 2023

Their entrance is not very good, it's an unmarked door off the street, you come in to a hallway and have to go up 2 floors to get to the reception. The reception also smelled, but there was no smell in the room. It's not really a hotel, more of a large apartment that was converted into separate hotel rooms. None of these things would prevent me from staying here again, but it surprised me as it was not what I was expecting.

The room itself was lovely and clean with a comfortable bed and good air conditioning and a nice bathroom. The staff were also super nice and even video chatted us when we couldn't find the place. They even left us a bottle of wine and snacks in the room when they found out it was our honeymoon. Overall I think we would stay here again happily.

Stayed in June 2023

There was a slight cleaning issue in the room but I reckon it was a one off

The rooms are beautiful and comfortable to stay and the location is the best! It’s in walking distance to train station and duomo with many coffee shops and little bars around.

Stayed in June 2023

Room was really warm. had air conditioning but not turned on till June. Oping windows was fine but we got eaten by Mosquitoes

location was good. Room was small but neat

Stayed in May 2023

room was next to the street, hence a bit noisy

staff was super friendly and useful

Stayed in May 2023

Noise from the street could not be suppressed even with the windows closed. If you have too heavy luggage then carrying it upstairs until you reach the lift is a daunting task.

We were glad to have a water kettle. My wife had upset tummy so warm water really helped us. We were not expecting the room to be serviced however they did.

Stayed in April 2023

Lyft was awkward. The room was void of any view

Location and price. The staff was very pleasant and accommodating.

Stayed in March 2023

Location good and room clean and comfortable.

Stayed in October 2022

It would be good if the refreshments in the rooms were refilled everyday.

Fantastic location for sightseeing. The hotel was convenient and clean. Staff were really helpful and friendly.

Stayed in September 2022

Perfect location, very close to the train station and all the main attractions.

Stayed in September 2022