11355 San Pedro Ave , San Antonio, 78216-3121, United States of America
#254 of 318 hotels in San Antonio
Guests' ChoiceBased on 383 hotel reviews
6.3Cleanliness
7.0
Comfort
7.0
Location
7.6
Facilities
6.6
Staff
6.9
Value for money
6.9
Free Wifi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Adriana
United States of AmericaThey advertise waffles, but they do NOT have any. Staff are a bit unorganized. They do NOT have an elevator for upstairs rooms.
Easy to access. Staff were ok.
Stayed in May 2024
Reviewed: May 18, 2024
Phyllis
United States of AmericaWasn't the cleanest hotel and the breakfast was ok.
Stayed in May 2024
Reviewed: April 29, 2024
Aispuro
United States of AmericaRoaches, some lights weren't working. Notified staff, didn't fix or accomodate
Location.
Stayed in April 2024
Reviewed: April 23, 2024
Austen
United States of AmericaTub with curtain shower. I just prefer walk in
3 beds in a room for 77 bucks
Stayed in April 2024
Reviewed: March 2, 2024
Armando
MexicoOk with it
All goid
Stayed in March 2024
Reviewed: September 5, 2023
Ale
United States of AmericaBreakfast and pool hours
Staff was extremely helpful and kind.
Stayed in September 2023
Reviewed: July 31, 2023
Blanca
United States of AmericaBathroom needs upgrade
Economic
Stayed in July 2023
Reviewed: July 16, 2023
Yingling
TaiwanBad milk was served! I called and asked if there’s a late check out service due to my late flight. The one who answered the phone replied, yes! When I arrived and checking in, I was informed no late check out!  AC is loud! The plug of the lamp did not function well! No water fountain! The restroom door was not able to be locked!
Location
Stayed in July 2023
Reviewed: July 15, 2023
Brant
United States of AmericaGood central location, good view of airport runway 👍 also when i was there it was pretty quiet. Cool staff
Stayed in July 2023
Reviewed: June 19, 2023
Yedid
United States of AmericaNA
NA
Stayed in June 2023
Reviewed: June 7, 2023
Randy
United States of AmericaIt was a good stay but they failed to give me my deposit
Stayed in June 2023
Reviewed: June 5, 2023
Rebecca
United States of Americamy bathroom light and one of the light bulbs in the room was just missing
it was a good price for the rooms. had everything I needed
Stayed in June 2023
Reviewed: December 31, 2022
Norge
United States of AmericaRooms very small
Close to the airport
Stayed in December 2022
Reviewed: October 10, 2022
Aescamilla5214
United States of AmericaI arrived at 2pm. And was told my room was ready but had to pay $15 to check in early or wait until 2:45 p.m. I had never heard of such a thing. All we were going to do was put our belongings and head out so I wasn't going to pay $15 just for that. Ended up checking in after our night was over. Didn't see the point of that situation.
Price and location
Stayed in October 2022
Reviewed: September 9, 2022
Adriano
United States of AmericaBreakfast wasn’t good.
proximity to the airport.
Stayed in September 2022
Reviewed: September 5, 2022
Victoria
United States of AmericaThe breakfast was very disappointing. Expired milk and juice. Only option was runny eggs or cereal with expired milk.
The room was clean, no carpet so that’s good.
Stayed in September 2022
Reviewed: September 5, 2022
Terry
United States of AmericaThe room was missing a TV remote was told they didn't have a replacement.
Location
Stayed in September 2022
Reviewed: May 31, 2022
Jayesh
United States of AmericaThey don’t have lift and Need cleanliness
Good Location
Stayed in May 2022
Reviewed: May 30, 2022
Valerie
United States of Americano shampoo, no ironing board, hair dryer didn’t work, breakfast was scant and mediocre, toilet seat loose
price was ok, location ok, bed comfortable
Stayed in May 2022
Reviewed: March 22, 2022
Brittany
United States of Americathere were old used q-tips in the sheets
no trim was falling off the walls, all the outlets worked, all the lights worked
Stayed in March 2022
Reviewed: March 19, 2022
Bartels
United States of AmericaBed was uncomfortable. Breakfast was not good.
Clean. Good location.
Stayed in February 2022
Reviewed: March 15, 2022
Kristy
United States of AmericaBathroom was a little outdated. No breakfast selection. Only cereal.
The price
Stayed in March 2022
Reviewed: February 15, 2022
Mary
United States of AmericaWhen we checked in they told us that you can smoke in the room because they will chargw an extra $150. Well our rooms smelled like smoke. The first room we were given had water in the back of the TV stand and we found out it was coming from the mini fridge. So they gave us another room and found that the bed sheets and towels had stains and on them. Although you could tell they had been washed because you could smell the colorox on them. The bathroom door and wall had some type of brown stains and on it and there was a towel left hanging on the door hanger from a previous guest. When we spoke to the staff they said we would be getting a call from the owner or hotel manager but that never happend. We even waited after we checked out to see if we could talk to him or her but no one ever showed up. I guess they just don't like to hear complaints or offer any type of apologies. Last time I stay here!!!
Only thing I like is that the front desk people were friendly. They gave us what we asked for and they did what had to be done with out room.
Stayed in February 2022
Reviewed: November 12, 2021
Honorine
United States of AmericaOur rooms have not been cleaned up by the personnel. We called them to clean the rooms and remove the garbage. They promised to come and do it. But they never came. We spent 2 nights and left our 3rd day with the same garbage and bed covers. This is not correct
The hotel room where not clean
Stayed in November 2021
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