932 Poplar Street, South Lake Tahoe, CA 96150, United States of America
#48 of 58 hotels in South Lake Tahoe
Guests' ChoiceBased on 268 hotel reviews
6.3Cleanliness
6.7
Comfort
6.6
Location
8.3
Facilities
6.3
Staff
8.1
Value for money
6.6
Free WiFi
5.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 10, 2023
Roger
United States of AmericaIt was a lot of money for a place that was nothing but a place to sleep. It reminded me of a truck stop motel.
The location
Stayed in July 2023
Reviewed: August 6, 2023
Michael
United States of AmericaDidn't hve the breakfast. The room coffee was very basic .
Stayed in August 2023
Reviewed: July 30, 2023
Charles
United States of AmericaThe TV didn’t work, but I managed to fix it. There was no refrigerator. The portable A/C unit was very hard to work.
The location was great. The staff was very nice. The room was very clean.
Stayed in July 2023
Reviewed: July 18, 2023
Alberto
United States of AmericaThe shower way to small and shower head and water knobs damaged
Breakfast?
Stayed in July 2023
Reviewed: July 17, 2023
Angela
United States of AmericaIt was dirty. Stains on the floors, walls and towels. No central AC. Portable AC units used in every room which barely worked.
Close to the casinos and food
Stayed in July 2023
Reviewed: July 6, 2023
Maeve
IrelandThe shower was old and rotten
Good location, free beach pass, room was decent for what we paid
Stayed in July 2023
Reviewed: May 31, 2023
Christine
United States of AmericaSheets were dirty.
Very friendly manager, close to many restaurants and Heavenly Ski Village.
Stayed in May 2023
Reviewed: April 17, 2023
Isabel
United States of AmericaThe beds made a lot of noise every time anyone moved. Seemed like air beds. None of us got a good nights sleep.
What we liked about the hotel was the location.
Stayed in April 2023
Reviewed: February 13, 2023
Mark
United States of Americawhen they remodeled the rooms it appears that they used some low quality furnishings, there is no moving air at all in the room, and parking was limited (because of the snow).
I liked location and that it wasn’t an outrageous price for a Saturday night.
Stayed in February 2023
Reviewed: February 6, 2023
Cody
United States of AmericaFireplace fan kept stopping and making noise, bathroom heat lamp burned out. Found garbage from prior tenant. Given one physical key. No staff on hand to deal with an entire family running up and down the walkways shouting at each other and letting the dogs go play in the parking lot at one of the clock in the morning.
Location relative to the main roads
Stayed in February 2023
Reviewed: November 28, 2022
Majd
United States of AmericaIt is so dated! The shower is so dirty, and we had broken blinds! We had to cover the blinds with clothes. I can't believe we paid a resort fee for this one...
Location
Stayed in November 2022
Reviewed: November 1, 2022
Ohler
United States of AmericaWe did not take showers there at the shower was really not clean to our standards. Also it will definitely was not worth what I paid for it I was expecting a nice fancy room with the refrigerator microwave nice clean blankets instead of dingy white blankets and pillow cases and a nice clean shower instead of a dirty bottom shower.
The hotel was in a very nice location and the bed was outstanding that was the best part of the room was the bed.
Stayed in October 2022
Reviewed: October 5, 2022
Bob
United States of AmericaThere is no breakfast provided. The only coffee available was the mediocre stuff in the room, and only a single small cup at that. There was an ice machine available, but it dumped into a chest that you needed to scoop from on your own as there was no scoop or bucket available. With COVID concerns among many travelers, this should not have been. Parking was barely adequate for the number of rooms.
The location is close to other resorts and the main highway.
Stayed in July 2022
Reviewed: July 28, 2022
Christine
United States of AmericaOld, worn and outdated.
Needs a face lift-rooms, hotel overall.
Stayed in July 2022
Reviewed: July 21, 2022
Mayra
United States of Americathe bed wasn't comfortable at all had complaints of the people next door and the office closed called the number nobody answer so if you need something theirs no way to reach them until 4pm
i liked that is close to a beach walking range
Stayed in July 2022
Reviewed: June 29, 2022
Freitas
United States of AmericaIt was really dirty and a little pricey for what I got. There was no a/c and it was very hot.
The owner was really great and really friendly and accommodating.
Stayed in June 2022
Reviewed: June 26, 2022
Blanca
United States of AmericaNo air conditioning no breakfast
I like the place
Stayed in June 2022
Reviewed: June 20, 2022
Rachel
United States of AmericaWell a fridge and bigger TV screen. The shower was flithy.
There was no breakfast
Stayed in June 2022
Reviewed: June 14, 2022
Cynthia
United States of Americaconstruction in surrounding areas had loud beeping early in the morning, sunlight was super bright through the windows, temperature was difficult to manage, floors were dirty and breaking up. garden area was all pulled up
value, parking, location of the hotel, fireplace, separate dressing area from bathroom and bedroom area
Stayed in April 2022
Reviewed: March 7, 2022
Jessica
United States of Americanot very clean and the front desk staff was not available for the exception of my check in.
location to heavenly
Stayed in March 2022
Reviewed: February 15, 2022
Thomas
United States of AmericaOur room was next door to a screaming baby and a barking dog
No breakfast mainly stayed here because it was cheap
Stayed in February 2022
Reviewed: January 19, 2022
Jereesa
United States of AmericaNo phone in the room, cable kept going out, small tv
Bed was comfortable and there was plenty of hot water
Stayed in January 2022
Reviewed: January 18, 2022
Lauren
ItalyFridge didn’t work.
Location was amazing. Parking.
Stayed in January 2022
Reviewed: January 5, 2022
Brooks
United States of AmericaI was placed in a room with a door leading directly to the next room which was kind of awkward. The remote for the small tv didn't work. The sheets for the bed were very minimal, one fitted sheet and a duvet only. No additional amenities like a microwave or hairdryer. Deadbolt didn't function from outside.
Furniture seemed new, soft big bed, newer dresser
Stayed in January 2022
Amsterdam, Netherlands
Manzanillo, Mexico
Winter Park, USA
Sanibel, USA
Mar del Plata, Argentina
Saint-Gilles-les-Bains, Reunion
London, UK
Dubrovnik, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content