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  5. Reviews of The Crockett Hotel

Reviews of The Crockett Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

320 Bonham Street, San Antonio, TX 78205, United States of America

#71 of 315 hotels in San Antonio

Guests' Choice

Review Score

Based on 763 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Cozy Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    Walls very thin, can hear everything

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room a bit dated, could use a refresh

    Location, comfortable room

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Had to get a new coffee pot and I think we got a new TV cause it didn’t work the second night. I got kind of mad about the whole mandatory valet parking thing and $45 a day plus tax, plus tip. We probably wouldn’t have stayed there if we knew about it ahead of time. Only took it out on the 3rd day.

    Nice rooms and close to the Alamo and the river walk and shopping/restaurants.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    I really enjoyed the Crockett Hotel and the busy surroundings.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    I din't like that the room was right over the lobby and you could hear everything going on down there.

    The location is excellent. We had a car but didn't need it. We walked to the river walk on a daily basis. Our room was comfortable and the pub great.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Pretty good will stay there again
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Too much construction

    Convenient to everything

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Cozy Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Tavern could have been more accommodating. Couldn’t change channel to ESPN, limited craft beer selections.

    Room was nice and spacious. Comfortable.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Over all we were please with our stay!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room was very dark. Bathroom was small and needs updating. The Elevator floors has cracks in tile. The desk staff need to be better trained when the parade on Friday was going on, to explain to us how our taxi driver was to be able to pick us up so we could leave in time for our 2:00PM flight. We had to leave at 9:00AM to ensure we were able to get out because of traffic.

    What Breakfast? The Crocket Tavern was quaint and food was very good.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Great weekend in San Antonio!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was great, easy to get to the Riverwalk, Alamo, Hop on Hop off bus, restaurants and shops. The hotel has a lot of character with the frontier decor. The beds were comfortable and the rooms very clean. It was the perfect place to stay for our weekend visit.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Great location and excellent staff . Tasty food and drinks at the Crockett tavern
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room cleaning upon request

    Location to Alamo and Riverwalk

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Great! Will be back
    • Leisure trip
    • Family with young children
    • Standard Two Double Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I be love the historical part. Hotel is old.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Price for parking.

    I would recommend. Only negative is $50/night parking.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Good place to stay, although I'm sure the prices were raised due to the eclipse.
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    I wish they had reminded me that there was a swimming pool!!! Although they did give us a map when we asked, the staff was not especially forthcoming about how to get places or what might be available nearby.

    Good bed with reading lights on both sides of the bed. View of the Alamo. Good AC. They let us check in very early!! The Crockett Tavern, apparently not related but on site, had terrific food! We ate there three meals. The breakfast cafe was limited in offerings but the coffee was good.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Didn’t get my moneys worth.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bigger tv, bigger room, newer chair. Free breakfast and definite Free Parking.45dollars is way to much.

    Location was not as close as told

    Stayed in March 2024

  • Reviewed: April 11, 2024

    7.0
    Enjoyable but could do better.
    • Leisure trip
    • Couple
    • Cozy Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The quality of the food served in the bar is average. The bar service is inconsistent and lacking in attention. Food options are limited / non existent for people with special dietary needs.

    Its location next to The Alamo, and the centre of San Antonio. Its ambiance and its historical links. The drinks from the bar were very good.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevators were small.

    Loved the location and the signature scent of the hotel. The staff was very helpful and pleasant to deal with.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are on the smaller side.

    The location to the Alamo and the Riverwalk was perfect. The hotel is steeped in history and leans into that.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Perfect hotel to stay in dowtwown SA
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    The carpets are starting to look really old but not a big deal

    Great historic hotel right behind the Alamo. It's been my go to hotel whenever I'm in San Antonio. Very nice building , good size rooms and always clean.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Cozy Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    I stayed 4 days. They cleaned the room just 1 day.

    Near the conference, clean and frienly environment

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Friendly staff, service was good, comfortable rooms and location is fantastic. Enjoyable stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The view from our room was non existent. A little noisy at times.

    Location is great, lots of options in the area.

    Stayed in February 2024

  • Reviewed: March 19, 2024

    8.0
    It was very nice. Staff was incredibly professional and kind.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    The room was a bit noisy. The tub looked like it had seen better days.

    Being within walking distance of the Alamo and the River walk was nice. Fun to be in an historic hotel and it was easy to get to the things that we wanted to see and do. The restaurant downstairs was really nice.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    The carpet was dirty and stained. Also beds and pillows lumpy
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We do like the property in the location it’s great

    We love the property in the location, of course

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Great location. Comfortable room.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our bathroom had not been cleaned appropriately with previous guest’s whiskers all over the sink and toilet paper in the toilet still. Few outlets but that is expected in an older hotel.

    Location, location, location. Across the street from the Alamo and close to Riverwalk. Staff was friendly and helpful. Older building with character and charm. Comfortable bed.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Two Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Less construction noise

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Nice place, good location, watch out for hidden fees (parking, and breakfast not complimentary)
    • Business trip
    • Solo traveler
    • Cozy Queen
    • Stayed 1 night

    When Booking the hotel, the cost for parking was not clearly listed. I was surprised to find that in order to park, I had to use a valet, or park in a different lot. Not familiar with the area, I felt using the valet was probably the best choice to guarantee my car would be there in the morning. Obviously, when you use a valet, they deserve a tip. This resulted in the cost of my one night stay being $50 more than I thought it would.

    Location is convenient. Available parking, but for a fee that wasn't clearly disclosed to me through Booking.

    Stayed in February 2024

Showing 1 - 25

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