Excellent location, comfortable bed, clean. Friendly and helpful staff.

Stayed in April 2024

Everything was an extra charge.

Excellent location and services.

Stayed in April 2024

The bath room is too small and house maid did not clean well, not fill up complete hotel amenities daily. Plug of refrigerator was not in good condition, we thought it was plug in already , but it was not ready in the morning. Free cocktail hour is too short , it was not in time for us to take the service. we missed it all days.

we had early check in since noon time, it was very happy from travel since early morning , and like the hotel location where is close to many good restaurants , whole food , groceries store and walk distance to attractive places. Staffs are very nice service from reception to entrance.

Stayed in April 2024

They took additional $370 for extra which they were supposed to refund. After one month of my stay they haven’t done so. My email to them is ignored. This is unacceptable at all and should refund me immediately

It was a a very charming place

Stayed in March 2024

N/A

Everything

Stayed in March 2024

rooms were not very clean; we had to request another room because I was reacting to the dust mites.

Location was great. There are a number of good eating places near the hotel.

Stayed in January 2024

Dispute over city tax which had already been included in my Booking. Com payment.. Annoying and stressful.

Friendly staff. Good room, if a little dated. Room upgrade to bigger room..

Stayed in December 2023

The shower was strange and had a stale water smell. The room was not cleaned regularly and the carpets looked really old and dirty :( Dark hallways from the elevator to the rooms, giving an eerie feel.

Staff were lovely and very helpful. The young woman attending the bar/lounge on the 10th of January was very lovely.

Stayed in January 2024

food service not 24 hours.

safe & great location to restaurants, bars, etc… sexy modern design & room was clean. friendly and attentive front desk and staff. i definitely will stay again.

Stayed in January 2024

Fabulous Room, terrific meal at Gerrard Kitchen. The staff was attentive, courteous and attuned to what our family needed. Lovely experience was had by all.

Stayed in December 2023

I think check out should be 1-2 pm.

Staff was amazing and very receptive. excellent place!

Stayed in October 2023

The air quality of the room could have been a little better.

The staffs were extremely friendly and helpful, and the facility and room were very clean.

Stayed in November 2023

The bed was super comfortable and staff very pleasant and helpful. The location was perfect.

Stayed in November 2023

Bit further than we thought from the city centre. Metro connections were good and not expensive.

Well kept and comfortable.

Stayed in October 2023

Just a tad expensive but that is not unusual for DC hotels.

The location is great for getting to the main museums and sights. It is also walkable to a couple of great streets for restaurants. The downstairs restaurant has very good food if you are too tired to go out one night and their breakfast is great. There is also a huge WholeFoods right nearby as well. Hanks Oyster House is great and easy to walk to. Super helpful staff. Very comfortable bed!

Stayed in October 2023

Breakfast excellent

Stayed in October 2023

Excellent service!!!! The room was always clean and tidy. The hotel is soo close to the white house, capitol, Abraham Lincoln memoryal, even to Arlington Cemetery. 5 min. Walk from the metro to any place you would like to visit.

Stayed in October 2023

The room door was jammed/hard to open.

The service staff was extraordinarily friendly and helpful. The hotel restaurant was really good and delicious. All in all, we will come back when staying in DC.

Stayed in October 2023

Outrageous parking fee and resort fee

Staff was lovely and hotel was modern

Stayed in September 2023

Customer service. We traveled with a small group that were all on one booking, when checking in we initially met a very nice and polite young lady. However her colleague Dave may have been of the opinion that it was taking her too long to check us in and intervened. He messed everything up. He swiped my Revolute card twice and said that the payment had failed. I then had to use another card to get checked in. When I showed him my phone confirming that the payment went trough he didn't accept that and said that if it did go through "that's good at least we know you have the money to pay for your room!! The following morning after checking with my bank who confirmed that a reserve had been put on my card twice I approached him again he was adamant that no payment was reserved against the card or taken by the hotel. This was not correct. When asked to reverse the payment he said that could not be done and it would take up to 30 days (which it did) before the monies would be returned. I actually paid for the room for our entire stay three times and had to wait the full 30 days before the two payments that he said he did not take were returned. I do allot of traveling , mainly for work and thankfully not in US, in all my travels I have never met anyone as anoxic as Dave or been treated by any receptionist the way he did!!

Hotel was nice and comfortable, Location was good.

Stayed in August 2023

Nothing really.

Room was very good and the staff was warm and friendly. The cocktail hour is a bonus!

Stayed in September 2023

The rust and build up in the shower was unpleasant.

The staff and the accommodating were pleasant.

Stayed in August 2023

$60 for parking per day. I’m not sure is more or less reasonable

Location, you can walk 20-30 minutes and get to all tourist spots. Or a $10 Uber ride I’d say. And then the good staff, free drink for all at 5, the great restaurant (Gerard Kitchen), and it’s server Ms Lauren. The food is outstanding and super inexpensive if you land up in happy hour which I think is from 1600 to 1800 not sure. Shrimp tempura and the sushi was awesome. They have free bicycles for guests too.

Stayed in August 2023

No feedback.

Very friendly staff. Nice happy hour. Comfy room.

Stayed in August 2023