4100 Wailea Alanui Drive, Wailea, HI 96753, United States of America
#6 of 61 hotels in Wailea
Guests' ChoiceBased on 162 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
8.9
Staff
9.2
Value for money
7.4
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 29, 2024
Denise
United States of AmericaCoffee in the room may be the worst coffee we have ever had. Room service coffee was terrible, too. Room service food was so-so. Didn't love the actual spa facility. The big brown condo/hotel blocking the view was an eyesore and distraction, and it limited the small beach even more.
Loved having a suite. Excellent message. Nick's and Ko's were outstanding. The early mornings on the balcony watching the whales, dolphins, and sea turtles were incredible. Loved the birds and all the trees. The hotel felt crisp, open, and clean.
Stayed in March 2024
Reviewed: March 29, 2024
Michelle
United States of AmericaPrice
Quality of food
Stayed in March 2024
Reviewed: March 16, 2024
Jesse
United States of AmericaThis resort met and exceeded our expectations. We have stayed in other before and would highly recommend this resort for all the amenities one would want in a resort.
Stayed in March 2024
Reviewed: January 14, 2024
Gary
United States of AmericaNothing a huge beach area.
Immaculately maintained and beautifully and tastefully decorated. Lovely oceanfront location.
Stayed in January 2024
Reviewed: December 4, 2023
Pamela
United States of AmericaPrice should have been adjusted due to construction right outside our window
Stayed in November 2023
Reviewed: November 10, 2023
Danyell
United States of America100% happy with everything! Only disliked having to leave, and wish we could have stayed longer.
Everything was PERFECTION! Book the option that includes breakfast and your morning time will be heavenly. Rooms are stunning, staff is welcoming, and the grounds are beautiful. We enjoyed the beach chairs, and the daily hour of free snorkel gear. Treat yourself and book the ocean view, or upgrade at check-in. We have also stayed at the Grand Wailea and preferred the rooms, pools, and restaurants more at the Fairmont. Enjoyed our experience immensely. We hope to return again!
Stayed in November 2023
Reviewed: October 28, 2023
Katherine
United KingdomWas still undergoing renovation, but it was actually pretty well hidden so wasn’t that disruptive.
Facilities, restaurants, location. Beautiful views. Outstanding breakfast.
Stayed in August 2023
Reviewed: October 23, 2023
Nicola
New ZealandExpensive
Stayed in October 2023
Reviewed: October 21, 2023
Jolyn
United States of AmericaVery nice. Noisy because they are redoing lobby. Expensive food., But good
Stayed in August 2023
Reviewed: September 25, 2023
Achal
United States of AmericaWalking distance to beach, staff was incredibly friendly and very helpful. Amazing cleanliness, just made our vacation a perfect home away from home!
Stayed in August 2023
Reviewed: August 17, 2023
Vipul
United Arab EmiratesValue for money
Location , staff
Stayed in August 2023
Reviewed: August 11, 2023
Tania
AustraliaHire rental of shade with sunbathing charge
beautiful place. Perfect spot for relaxing with view of front beach and front pool.
Stayed in July 2023
Reviewed: August 5, 2023
Matt
United States of AmericaThe staff at the reception was not having a good attitude toward us and not sure why but she was having a condescending behavior which I certainly didn't appreciate. I never had this experience in any other Fairmont locations and had always been treated respectfully but this time was very disappointing. We didn't let her attitude to put damper on our experience and we still enjoyed the stay but it could definitely impacted that. Unfortunately I don't remember her name but in my receipt I think it is referred as cashier 15.
The hotel was beautifully designed and the beach was lovely too. The room itself was clean and had a good bathroom. The breakfast was very thorough with many options for different tastes.
Stayed in May 2023
Reviewed: August 4, 2023
Sarah
United KingdomIt is a large hotel, so a lot of corridor walking , only seem to be 2 lifts down, could certainly do with a few more. Also undergoing a massive refurb, we were told the reception was being done but hadn’t appreciated that meant jackhammer banging all day. Could still hear by the pool and breakfast was deafening. Would advise checking on this before you book.
The room layout is great for a family, a closing door separates the living room, had a sofa bed and roll away in there, very large bathroom and balcony. Good pools and lovely beach. Real bonus water refill everywhere and guest laundry room.
Stayed in July 2023
Reviewed: August 3, 2023
Vanessa
CanadaToddler/infant pool is very simple and small. Eating in the hotel restaurants was extremely expensive but I guess that’s no exception on Maui. There was a café at the hotel where you could buy somewhat cheaper breakfast or lunch items, or go elsewhere in the neighbourhood.
Very nice and beautiful hotel, friendly staff, amazing and clean rooms with comfortable beds. Nice big balcony. Pretty beach at the hotel, also good for kids (depending on time of day and wind).
Stayed in July 2023
Reviewed: August 2, 2023
John
United States of AmericaConstruction in lobby area
Stayed in August 2023
Reviewed: July 5, 2023
Jay
United States of Americathe tile around the pool got very hot early in the day and remained hot throughout, but people can wear sandals
The breakfast was amazing and the Booking.com breakfast included put it over the top
Stayed in July 2023
Reviewed: June 6, 2023
Stacey
United States of AmericaThe pork on the pork buns was hard and tough
Dinner at Ko was mediocre and the cost was high
Stayed in June 2023
Reviewed: June 4, 2023
Lynn
United States of Americabeach was a little small
the suites were large and clean. wonderful breakfast buffet.
Stayed in June 2023
Reviewed: May 3, 2023
Fateamah
Saudi Arabianothing
best place to stay in Maui
Stayed in April 2023
Reviewed: May 2, 2023
Hannah
United Kingdombeautiful hotel on the beach in wailea! great place for couples for a relaxing and intimate time
Stayed in April 2023
Reviewed: April 30, 2023
Anna
AustraliaNothing
Pool opened for long time. Spas excellent
Stayed in April 2023
Reviewed: April 10, 2023
Danica
United States of Americaneed more pool area not grass .
best location . room size for family if 4 is perfection
Stayed in March 2023
Reviewed: March 30, 2023
Vivian
United States of Americawould have like it if package included breakfast for all 4 instead of 2 people
room, pool, breakfast, beachfront. friendly service. water slide. all around gorgeous property.
Stayed in March 2023
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