Coffee in the room may be the worst coffee we have ever had. Room service coffee was terrible, too. Room service food was so-so. Didn't love the actual spa facility. The big brown condo/hotel blocking the view was an eyesore and distraction, and it limited the small beach even more.

Loved having a suite. Excellent message. Nick's and Ko's were outstanding. The early mornings on the balcony watching the whales, dolphins, and sea turtles were incredible. Loved the birds and all the trees. The hotel felt crisp, open, and clean.

Stayed in March 2024

Price

Quality of food

Stayed in March 2024

This resort met and exceeded our expectations. We have stayed in other before and would highly recommend this resort for all the amenities one would want in a resort.

Stayed in March 2024

Nothing a huge beach area.

Immaculately maintained and beautifully and tastefully decorated. Lovely oceanfront location.

Stayed in January 2024

Price should have been adjusted due to construction right outside our window

Stayed in November 2023

100% happy with everything! Only disliked having to leave, and wish we could have stayed longer.

Everything was PERFECTION! Book the option that includes breakfast and your morning time will be heavenly. Rooms are stunning, staff is welcoming, and the grounds are beautiful. We enjoyed the beach chairs, and the daily hour of free snorkel gear. Treat yourself and book the ocean view, or upgrade at check-in. We have also stayed at the Grand Wailea and preferred the rooms, pools, and restaurants more at the Fairmont. Enjoyed our experience immensely. We hope to return again!

Stayed in November 2023

Was still undergoing renovation, but it was actually pretty well hidden so wasn’t that disruptive.

Facilities, restaurants, location. Beautiful views. Outstanding breakfast.

Stayed in August 2023

Expensive

Stayed in October 2023

Very nice. Noisy because they are redoing lobby. Expensive food., But good

Stayed in August 2023

Walking distance to beach, staff was incredibly friendly and very helpful. Amazing cleanliness, just made our vacation a perfect home away from home!

Stayed in August 2023

Value for money

Location , staff

Stayed in August 2023

Hire rental of shade with sunbathing charge

beautiful place. Perfect spot for relaxing with view of front beach and front pool.

Stayed in July 2023

The staff at the reception was not having a good attitude toward us and not sure why but she was having a condescending behavior which I certainly didn't appreciate. I never had this experience in any other Fairmont locations and had always been treated respectfully but this time was very disappointing. We didn't let her attitude to put damper on our experience and we still enjoyed the stay but it could definitely impacted that. Unfortunately I don't remember her name but in my receipt I think it is referred as cashier 15.

The hotel was beautifully designed and the beach was lovely too. The room itself was clean and had a good bathroom. The breakfast was very thorough with many options for different tastes.

Stayed in May 2023

It is a large hotel, so a lot of corridor walking , only seem to be 2 lifts down, could certainly do with a few more. Also undergoing a massive refurb, we were told the reception was being done but hadn’t appreciated that meant jackhammer banging all day. Could still hear by the pool and breakfast was deafening. Would advise checking on this before you book.

The room layout is great for a family, a closing door separates the living room, had a sofa bed and roll away in there, very large bathroom and balcony. Good pools and lovely beach. Real bonus water refill everywhere and guest laundry room.

Stayed in July 2023

Toddler/infant pool is very simple and small. Eating in the hotel restaurants was extremely expensive but I guess that’s no exception on Maui. There was a café at the hotel where you could buy somewhat cheaper breakfast or lunch items, or go elsewhere in the neighbourhood.

Very nice and beautiful hotel, friendly staff, amazing and clean rooms with comfortable beds. Nice big balcony. Pretty beach at the hotel, also good for kids (depending on time of day and wind).

Stayed in July 2023

Construction in lobby area

Stayed in August 2023

the tile around the pool got very hot early in the day and remained hot throughout, but people can wear sandals

The breakfast was amazing and the Booking.com breakfast included put it over the top

Stayed in July 2023

The pork on the pork buns was hard and tough

Dinner at Ko was mediocre and the cost was high

Stayed in June 2023

beach was a little small

the suites were large and clean. wonderful breakfast buffet.

Stayed in June 2023

nothing

best place to stay in Maui

Stayed in April 2023

Nothing

Pool opened for long time. Spas excellent

Stayed in April 2023

amazing room, amazing view., very good beach . service, restaurants, spa super. thanks for vacation ❤️

Stayed in April 2023

need more pool area not grass .

best location . room size for family if 4 is perfection

Stayed in March 2023

would have like it if package included breakfast for all 4 instead of 2 people

room, pool, breakfast, beachfront. friendly service. water slide. all around gorgeous property.

Stayed in March 2023