The view of the carpark from our basement room.

Close to cruise terminal. Staff friendly and helpful. Room comfortable.

Stayed in May 2024

Some hairs in the bathtub. The smell isn’t that good when I came in first.

Super kindly staffs. And nice breakfast. Comfy room.

Stayed in May 2024

Very good breakfast. Quiet area.

Stayed in May 2024

-

Best choice to stay when visiting NY; all facilities nedeed alongside friendly staff and a mega delicious breakfast. Also subway station and bus links to town at a short walking distance. Definitely recommend!

Stayed in April 2024

Breakfast

Location

Stayed in May 2024

Breakfast variety

Great bar at wraptors

Stayed in April 2024

Breakfast facility is crowded.

Good location

Stayed in April 2024

I wouldn't characterize this as something I "didn't like", but I would have liked to have turkey and/or beef sausage and apple and/or cranberry juices in lieu of the grapefruit juice. Also, the concierge should inform guests that they need to provide their room number to the kitchen staff upon arrival for breakfast.

The property is well kept, the rooms were clean, the beds were comfortable, the television had several cable channels, private parking is available for a fee, the staff was pleasant, especially the concierge Roy who was very accommodating. My husband and I stayed here for his birthday on Sunday night, May 12 through Monday, May 13. We tried to extend our stay but it was sold out for the next three nights. We found other accommodations during the week but I made sure to book again on Thursday, May 16. The deal-maker for me was the FREE breakfast. The breakfast options were amazing. It wasn't your typical continental breakfast. It was more like an "international breakfast" - a hot buffet of scrambled eggs, sausage (pork), potatoes, there were pre-made sandwiches as well as "make your own", quiches, croissants, pastries, oatmeal, cold cereal, yogurt, fruit, juice, tea, coffee aka "THE WORKS" and everything tasted good!! I will definitely refer The Lodge to family and friends.

Stayed in May 2024

You know it before you book it but it is definitely a bit far from any good transportation (15/20 min walk from the nearest metro station). You have a bus stop close but it takes some time to reach downtown BK depending on the traffic. The ferry has a strange timetalbe so not super useful. The breakfast room needs to be bigger, and one additionnal staff member wouldn´t be a luxury to handle the many guests of the hotel.

Good quality for the price considering NYC rates The room was big and comfortable Breakfast was good Staff was ok especially the lady responsible for the breakfast Cleaning was good, probably improved regarding the previous comments

Stayed in April 2024

More shower pressure would sure be nice at hotels, but I should not complain because that is almost everywhere that it is weak.

Breakfast was great! I am a plant based gf person so nice to have some food there for me. Nice fresh food. The bed was really comfy and room was clean.

Stayed in April 2024

It was not possible to get an invoice directly at the hotel, so I wrote an email to the designated person. They couldn't put the correct address on the invoice (as a public institution employee, I assure you, it's extremely important, especially in Poland), saying that they can't change it, because I booked via booking and I have different address there. I understand that they have automatic integrated system for the invoices but if someone asks emphasising its importance, and if you can't do it on your own, it's always possible to ask an accountant! Now I'm not sure if I will be reimbursed for my business trip... I asked a few times, but they repeatedly denied help. It has never happened to me before. Moreover, room was not sound-proof whatsoever, I could hear everything (even while wearing the earplugs) especially during the breakfast time - my room was very close to the dining area.

Staff at the hotel was very friendly and helpful, room was clean and decent. I really recommend this place if you want to see something authentic. I spent a few days in Manhattan, then moved to Red Hook and I was charmed by its energy and peace. It is really eccentric but cozy. You can eat amazing lobster roll nearby, just walk around or sit looking at the water sipping a bear.

Stayed in April 2024

The walk to the subway was about 15 minutes. We knew that

Best coffee ever in us. Breakfast was very good. Rooms were very clean.

Stayed in May 2024

Sensational breakfast!!

Stayed in May 2024

BEST BREAKFAST EVER! And I travel a lot. Never seen anything like it, so many options!

Stayed in May 2024

Location to the Queen Mary 2 departure point couldn't have been better.

Stayed in May 2024

The Wi-Fi periodically cut unfortunately. This is the only thing I didn't like.

The room cleanig everyday was very njce and appreciated. Check-in and check-out were quick and efficient. The staff was great and the breakfast delicious.

Stayed in May 2024

It’s a bit spartan.

Very close to the cruise terminal. The staff gave us excellent directions and suggestions about where to eat. The breakfast was phenomenal.

Stayed in May 2024

Breakfast- small dining room, problem with seats. Staff very limited does not keep up with restocking of food and tableware.

Very good location. Nice personell. Breakfast, large selection on the menu.

Stayed in April 2024

Staff was very friendly and ready to support at any time.

Stayed in May 2024

Basement room

Safe area close to where the cruise ship docks

Stayed in May 2024

Breakfast room a bit too small for the number of visitors. However, the meal was good

Proximity of the port for cruise, Very clean room, Nice peoples, restaurant at proximity. Parking

Stayed in April 2024

Not a lot of things near the hotel

Location walking distance to our cruise ship dock, and the lady at the front desk was very friendly and helpful, a great assets to the Hotel

Stayed in May 2024

The hotel is very nicely maintained, and they serve an exceptional buffet breakfast. The Red Hook Lodge is located very close to MSC Brooklyn Cruise Port and Station Island Ferry, and Lobster Pound Eatery, for excellent lobster rolls, and shell food. My recommdations to management is to add coffee, tea, service 24/7. Like Hampton Inn. Your customers will greatly appreciate the added coffee tea service.

Stayed in May 2024

Nothing

Location and value for money

Stayed in May 2024