315 21st Street, Virginia Beach, VA 23451, United States of America
#49 of 135 hotels in Virginia Beach
Guests' ChoiceBased on 680 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.6
Facilities
7.8
Staff
8.2
Value for money
7.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Catherine
United States of Americayou can hear other people from the other room which is annoying. Free breakfast would be nice :)
Room is spacious. it's nice if you're travelling as a family. Location is nice as well, walking distance to everything.
Stayed in April 2024
Reviewed: April 30, 2024
Knight
United States of AmericaI didn’t like how there was only 1 elevator in the whole building
I loved how close it was to the beach
Stayed in April 2024
Reviewed: April 29, 2024
B
United States of AmericaIf you use all of your washcloths you can't get more until the next day.
The location
Stayed in April 2024
Reviewed: April 29, 2024
Ramon
United States of AmericaThe night staff were not very friendly not courteous.
I liked the pool and the hotel was insulated from the outside noise.
Stayed in April 2024
Reviewed: April 29, 2024
Jennifer
United States of AmericaClean rooms, friendly staff, location.
Stayed in April 2024
Reviewed: April 25, 2024
Zoi
United States of AmericaNo service on rooms
Accommodations
Stayed in April 2024
Reviewed: April 22, 2024
Briana
United States of AmericaThis hotel is not oceanfront views but we still were fine staying here. We don't have anything bad to say bout the hotel. They do not offer free continental breakfast but I think that's because rooms have kitchens to make breakfast.
Friendly staff. Room was very clean. Loved having a full kitchen with a dishwasher that all dishes are supplied. Really nice to have washers and dryers in the hotel to wash laundry. It was nice to take home clean clothes instead of having to worry bout washing them after getting home. Washer and dryer usage is FREE to use. Me and my husband had a great time here. Would definitely go back. Hotel supplied plenty of towels and wash cloths. Beds were very comfortable. Hotel is close to Walmart and other shopping areas. Close to the beach also. Free parking. Rooms are very spacious. No bugs. Again our room was extremely clean and neatly kept. Alot of lighting in the rooms
Stayed in April 2024
Reviewed: April 8, 2024
Gannotti
United States of AmericaShower was kind of old and rickety.
Room size
Stayed in April 2024
Reviewed: April 5, 2024
Shemadema
United States of America1) We had a dust pan in the room, but no broom - which would have come in handy a few times during our stay. A spray mop, or even a dry cloth sweeper situation would have been even better. I loved the hard floors, but I like to keep them clean (my toddler disagrees). 2) While a few things seemed to have been updated, the hotel could use an overall refresh, especially in the common areas. The halls look very dated in contrast to the rooms (except for all the curtains which were dated everywhere). 3) The indoor pool, is nice as an amenity, but should absolutely not look old and dingy considering it is the focal point of the entry/lobby/entire hotel. The pool water itself was clean and warm, but the pool needs to be refinished/resurfaced. The lighting in the pool area is dim, and there is not enough furniture for guests. The pool deck area is pretty small, but even adding a couple of spa benches - like literally 2 - and some hooks on a wall would allow for more than 2 units to share the pool at the same time. We were the 3rd unit down to the pool, so the 2 pairs of seats were already taken by the other guests' dry items and towels. I would've been happy to hang our towels and coverups on a few hooks, rather than on the ledge we had to use (which my son's glasses fell off of into the reception area).
The hotel itself is obviously pretty old, but the rooms (and elevator) appear to have been updated. Fixtures and appliances were newer and modern. Bedroom and living room were bright and spacious. The kitchenette is tiny, but sufficient and well appointed. Beds and furniture were comfortable. Bathroom was a little dated (other than fixtures) but sparkling white and clean (having a tub is also a bonus when traveling with a toddler). The thing that took a decent, clean, comfortable, dated hotel over the top is the staff. From check-in to check-out, questions from Me (mom) and kids, requesting extra linen and late check-out, every single staff member we encountered was excellent. They were welcoming, attentive, quick, and courteous. Every staff member greeted us, we could be passing in the hall as they were cleaning - there was always a smile and a friendly hello. We had a minor maintenance issue (thermostat battery died overnight), and the maintenance man showed up within minutes of me telling the front desk. I only got two names, Mo and Candace at the front desk, but I wish I had gotten more. I would take their whole staff with me on every trip if I could.
Stayed in April 2024
Reviewed: March 31, 2024
Johnny
United States of AmericaFloors in the room was a little slippery. It appears that there was to much wax used on the floor. Or perhaps the wrong type of cleaning agent used. Other than that, everything was fantastic!
Candace at the check-in counter was very friendly and patience with answering my questions and guiding me through the check-in process!
Stayed in March 2024
Reviewed: January 3, 2024
Willie
United States of AmericaWish it would have rooms facing the ocean.
Was very nice and affordable compared to others in that same section of strip.
Stayed in October 2023
Reviewed: October 18, 2023
Bybz28
United States of America1. I liked the comfortable bed but not the quality of the pillows that gave me neck pains the following morning. I don't like the fact that there's only 1 small window to peek outside from our room. 2. The old pull-out sofa without complete bed linens/pillow cases because they ran out, according to the hskg staff. 3. The staff who was with us in the elevator definitely just finished smoking marijuana because he surely left the smell in the elevator even after he stepped out. 4. I don't remember seeing one staff member making an effort to smile or initiate to greet during most of our interactions, except for the guy who came to tell us the bad news that there were no more pillow cases for the pull-out sofa. 😀 5. The location of the front desk, which is literally just across the elevator when it opens, in my opinion, needs to be relocated. It created heavy traffic when guests simultaneously come for check in/out, or waiting for the elevator, or when passing by going out to the parking lot. It makes the already small area even more crampy and inconvenient. Meanwhile, the relatively longer lobby lounge and coffee area are almost vacant most of the time.
1. The location. Close to many restaurants and shops. Walking distance to most of the places we wanted to see. 2. The comfortable bed mattress (but not the pillows). 3. The view of the pool from the higher floor corridors is beautiful. 4. The kitchen is fully equipped. 5. Bathrooms are clean with good enough space. 6. Very close walk to the beach.
Stayed in September 2023
Reviewed: September 30, 2023
John
United States of AmericaIt was too cold inside the building..the water in the pool was cold.
Stayed in September 2023
Reviewed: September 17, 2023
Charles
United States of Americatv in bedroom didn’t work.
Location fine. No breakfast.
Stayed in August 2023
Reviewed: September 14, 2023
Albert
United States of Americathe fact the room had a kitchen & living room
Stayed in September 2023
Reviewed: September 4, 2023
Ezequias
United States of AmericaNo breakfast the pool is not good
Stayed in August 2023
Reviewed: September 3, 2023
Michele
United States of AmericaWe had no shower curtian in the bathroom. Went to the front (front end lady apologize & very nice) to let them know & a few minutes later the guy came up & handed us the shower curtian... so we had to put it up. Not worth the 300$ we paid for 1 night. Check in is at 4 but check out is 10 most other places are 11.
Front desk staff was very nice. Good location to everything
Stayed in September 2023
Reviewed: September 1, 2023
Saundra
United States of AmericaNo breakfast, pool closed to early
No breakfast 😢 Location was good
Stayed in August 2023
Reviewed: August 30, 2023
Burton
United States of AmericaWaiting literally 15 MINUTES to be helped to check in. I think this was completely unacceptable, unprofessional and bad customer relation. However during my stay, other interactions with staff was very friendly and professional.
I like that the room was very spacious and clean, with access to a range of amenities. The location made us feel safe and secured.
Stayed in August 2023
Reviewed: August 27, 2023
Andrii
United States of AmericaThe walls are thin so we’ve heard everything at night while trying to sleep. The stuff was not really pleasant upon check in, so we were shocked a bit) But everything was good in general
Perfect location, big and pretty clean room.
Stayed in August 2023
Reviewed: August 27, 2023
Williams
United States of AmericaNo soap in bathroom
It was clean all of rooms.
Stayed in August 2023
Reviewed: August 26, 2023
Jose
United States of AmericaThe pool is not working
That's big room
Stayed in July 2023
Reviewed: August 23, 2023
Tiffaney
United States of AmericaCan be noisy especially if the pool is open.
Perfect location.
Stayed in July 2023
Reviewed: August 22, 2023
Mya
United States of AmericaThe wifi and tv service was bad
The room was nice and spacious
Stayed in August 2023
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