Extra amenities shown in pictures not available, pillows not comfortable, more options at restaurant needed

The reception lady she was extraordinary helpful she excellent, waiter for dinner very good, room service and toilets staff amazing

Stayed in February 2024

We paid extra for a room with a view of the lake. The room had a view of a blank wall. I complained and the got me what I paid for but it took time and effort. I didn’t want to spend time like that. The shuttle to the airport was not big enough for all the people

They did get us to the airport on time. But the bus was packed and people had to stand in the aisles. Some didn’t make it.

Stayed in January 2024

The signage in the elevator could be a little clear as to second floor.

The location was excellent and the breakfast was very nice. Service was very friendly.

Stayed in January 2024

Still could hear planes but not bad

Proximity to airport

Stayed in January 2024

Close to airport

Stayed in January 2024

Felt slightly expensive for an airport hotel.

Friendly shuttle bus driver, close to airport, bed very comfy and room quiet. Erin on reception was perfection, friendly and informative.

Stayed in January 2024

Hotel shuttle from Dulles airport was problematic. I flew in from the Amazon, it was cold and snowy and in the 20's, at night, and I missed the shuttle twice. Had to stand in cold for 45 minutes before being picked up. I was very tired and not operating at my best, but the van was impossible to see. Its black, the insignia on side very hard to read, was covered with salt and dirt, there is no illuminated signage over windshield (unlike almost every other competitors van), lighting at terminal is in waiting passengers eyes, not illuminating the van. Driver drove fast, did not look around (ignored my raised waving hand one time when I was not in perfect right place to be picked up. Anyways, negative points for that experience).

Stayed in January 2024

- Proximity to the Airport, free shuttle service to/from airport - Staff was very helpful and kind, and professional - Swimming pool

Stayed in December 2023

Should offer free WiFi to all guests. Hotel is too expensive not to have free WiFi.

The room was nice and clean.

Stayed in December 2023

I couldn't get the shower to run really hot water.

The friendly staff, the quietness of my room and the comfortable bed, the shuttle to and from Dulles airport.

Stayed in November 2023

A room closer to reception.

Everything was great

Stayed in October 2023

Unfortunately, we did not stay long enough to check out all the facilities and make a more detailed assessment. From our short stay and from our experience we had no complaints or issues.

The location of the Hotel was suitable and accessible. On arrival we were greeted by the receptionist who friendly and helpful. Our room was clean, spacious and the bed was comfortable.

Stayed in October 2023

Awesome hotel if your flight was cancelled/delayed: free shuttle to/from the airport, fast check-in, and windows are opening (rare stuff for the U.S.).

Stayed in October 2023

$352 for a 13 hour stay is ridiculous.

Close to Dulles Airport as we had an early morning flight.

Stayed in October 2023

Room is very dated - like 1970’s

Location is great. Service good.

Stayed in October 2023

I didn't like that there was no one to help me bring the luggage to the room.

I liked the location and free airport shuttle.

Stayed in October 2023

the room was noisy - could hear conversations from next door.

the front desk associates were professional and helpful! the shuttle was a perfect way to get to the airport easily and early!

Stayed in October 2023

I had no deception at all, as it went perfectly. If I went back there someday, I would love to have the same experience!

The warmth from this welcoming receptionist was incredibly nice! She was the most brilliant person behind that counter, in a sense, very informative, calm, listening and reassuring, regarding my few wonders for my next day's departure: I loved it, also thanks to her fabulous skills, her very friendly and great professionalism.

Stayed in September 2023

Starting to feel a little old

Location was excellent with a really good, free and every 25 minutes, shuttle to the airport.

Stayed in October 2023

Love the location. I had a 3 am flight and dropped off the car next door and walked to the hotel, then took their shuttle to the airport, a 3 minute drive.

Stayed in September 2023

the restaurant staff was exceptional, plus the concierge room was very well stocked and comfortable The shuttle service was good and the driver was courteous and informative

Stayed in September 2023

Had a cheaper room. Desk person sold me a more expensive one without telling me the cost difference

Clean, safe and close to airport

Stayed in October 2023

All were great except the shuttle driver. Maybe just his cultural background, but sounded sort of rude. It was hard to understand what he meant at arrival of airport, I had 88 yr old mom, who has difficulty walking. This driver wasn’t kind explaining where we were (check in counter/dropping off luggage etc.,). Also when I went back to hotel he was sort of yelling at me “which hotels?! There are two Marriotts!!”

Beautiful courtyard, clean room. Wish restaurant (apparently, just its lobby) was more like “a restaurant” though, wait people were very nice and friendly.

Stayed in September 2023

Proximity to the airport. The shuttle goes every 15 min, so very convenient to get from and to the airport. Breakfast was included. Comfortable and convenient stay for layover flights.

Stayed in September 2023