40 Collin Rd, Ballyclare, BT39 9JS, United Kingdom
#3 of 5 hotels in Ballyclare
Guests' ChoiceBased on 131 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.8
Value for money
8.8
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Sam
United KingdomBeautiful location and great facilities
Stayed in May 2024
Reviewed: April 28, 2024
Barbara
United KingdomNothing really, robes could be mended but minor detail
Second stay in a beautiful cottage. Comfortable beds and good pillows and duvets. Cottages are warm and cosy. Kitchen well equipped. Warm pool, warmer hot tub with lovely views. Excellent spa treatments. The tea room on site is so lovely and good value. After all that, the best thing about this accommodation is the staff who go out of their way to make your stay special
Stayed in April 2024
Reviewed: April 5, 2024
Alison
United KingdomFantastic customer service 👏 👌
Stayed in April 2024
Reviewed: February 10, 2024
Pranash
IrelandWished the access to the pool times weren’t so short - close earlier than we used to ; otherwise it’s such a beautiful facility, with such lovely people.
People were really friendly, exceptional
Stayed in December 2023
Reviewed: January 7, 2024
Ashley
United KingdomNo dinner on site, and lack of outdoor bins
Lovely staff, and beautiful surroundings
Stayed in January 2024
Reviewed: January 5, 2024
Mark
IrelandThe outside areas - car park, walls etc could do with a little tidying up
A lovely country retreat about 15mins from Belfast. Cottage was very clean & well maintained, the Spa and Pool were a real treat, the Tea Room onsite was excellent and the staff couldn’t have been more friendly and helpful.
Stayed in January 2024
Reviewed: November 9, 2023
Shari
United KingdomWe had to leave 😪
Staff were on site for a personal meet and greet. Very friendly and helpful. Nothing was too much trouble. Spa staff were excellent. Best massage I have had!
Stayed in November 2023
Reviewed: November 4, 2023
Emi
United KingdomWish we had booked longer than one night
The pool and spa
Stayed in November 2023
Reviewed: October 28, 2023
Nat
United KingdomExcellent location and the cottage, very relaxing. Having milk and some pancakes left for us in the cottage was a nice touch. Pity we couldn't use the spa as we arrived late and left early, but it looked lovely as well.
Stayed in August 2023
Reviewed: October 19, 2023
Betty
United KingdomLoved it all. Bed was lovely & comfortable.
The cottage was lovely kitchen very well equipped if u wanted to cook. A welcome pack soda bread butter jam tea & coffee sugar very helpful. Lovely tea room for breakfast tea coffee cake afternoon tea. The spa was was wonderful our favourite thing when we go away. Staff all very helpful & courteous. Just one thing something to help u get in & out of hot tub as built into ground a wee seat to sit on & rail would be really helpful.
Stayed in October 2023
Reviewed: October 19, 2023
Emma
United KingdomSuper friendly staff, comfortable welcoming facilities. All round great stay!
Stayed in October 2023
Reviewed: September 25, 2023
Stephen
IrelandStaff couldn't have been more friendly and accommodating to us and our two dogs. We also have an EV and they managed to setup a slow charger for us. Really lovely stay
Stayed in September 2023
Reviewed: September 21, 2023
David
United KingdomNothing
Fabulous stay .. everything flawless
Stayed in September 2023
Reviewed: September 7, 2023
Margo
United KingdomLoved the set up. Spa tearoom farm and cottages where all great. Not to mention the friendly staff. Will definitely be back.
A perfect spot to unwind. Amazing for anyone to enjoy.
Stayed in September 2023
Reviewed: August 31, 2023
Julie
United KingdomDidn't stay long enough
Loved the cottage. The pool the area was so relaxing Staff were amazjng
Stayed in August 2023
Reviewed: August 30, 2023
Adam
United KingdomNot a full criticism because the spa was gorgeous but would be lovely if it was open a wee bit longer only check in at 3pm n closes at 6pm by the time we got settled and in there wasn't tons of time then same next day as open at 9.15 n checkout by 11 but it was great time there
The spa obviously and the surroundings,donkeys n ducks n chickens lol very private where the staff don't intrude.very relaxing
Stayed in August 2023
Reviewed: August 28, 2023
Nicola
United KingdomI can honestly say there was nothing to complain about. The location, the friendliness of everyone we came in contact with.
Not to far out of the town but far enough to be quiet and relaxing. The Jamison Tea Rooms are in a beautiful setting, staff so friendly and the food was amazing. I knew it was pet friendly but they went above and beyond for my wee border collie.
Stayed in August 2023
Reviewed: August 9, 2023
Caoimhe
United KingdomAmazing loved everything about place little hidden gem 🥰
Stayed in August 2023
Reviewed: July 29, 2023
Catherine
IrelandBeautiful Spa. Holiday home was clean and comfortable. Staff were friendly and helpful. Good location to see all the sighrs
Stayed in July 2023
Reviewed: July 23, 2023
Nigel
IrelandThe entire stay was delightful, a real little retreat in the countryside, cottages were perfect and the highest standard. The staff were very welcoming, nothing was a problem. Would definitely recommend this as a base for exploring NI for families. Thanks to the team for a wonderful stay.
Stayed in July 2023
Reviewed: July 17, 2023
Dee
United KingdomI had to come home
It was stunning property, facilities were so much more than we dreamt it would be, but the staff made it from brilliant to amazing, genuinely so warm funny and welcoming made us feel valued and nothing was too much trouble
Stayed in July 2023
Reviewed: July 11, 2023
Christopher
United KingdomThat we weren't staying longer.
Decided to stay again, just over a month since we last went. Great setup with the lodges and the Spa. All you could need in one place. Hot tub for the Wife and swimming pool for the Son lol we might return next month!
Stayed in July 2023
Reviewed: June 27, 2023
Michael
United KingdomIt was a lovely, peaceful location and everything was well maintained and well presented. The spa was great and all of the staff very friendly and helpful. The tea room serves a great breakfast (and very nice cake!).
Stayed in June 2023
Reviewed: June 27, 2023
Kirsty
United KingdomThe cottages were perfect for our family of 3. Lots of space and very clean and comfortable. The spa facilities were great and very relaxing. Staff were fantastic and made sure our stay was as comfortable as possible. Lovely area, very peaceful! We will definitely be staying here again.
Stayed in June 2023
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