Good location, close to Grand Canyon

Stayed in May 2024

A little bit pricey

The location is great. It’s just 10 minutes drive from the Grand Canyon national park. The room was pretty roomy and it was easy to park.

Stayed in April 2024

For their price level & being a "resort", I wish there was some simple breakfast included, such as pastries, fruits, juices. We had to go to MacDonald in the early morning before heading to the Grand Canyon.

Cozy nice lobby; clean & well appointed room, fresh Starbucks coffee in lobby although the machine didn't work the morning we checked out.

Stayed in April 2024

Great and very helpful staff!

Stayed in April 2024

Very expensive and the restaurant downstairs was chaotic and dirty.

It was a good and clean hotel. Modern rooms.

Stayed in April 2024

Restaurant service was very poor lack of staff and those that where there generally lacked motivation. The food quality was good.

Stayed in April 2024

Front desk man: not courteous

Proximity to the canyon. Amenities

Stayed in April 2024

Breakfast not worth the price. Meal voucher system a bit confusing. Weak water pressure in the shower. Room smelled a bit musty. Staff were alright, but some seemed a bit disinterested and confused.

Perfect location for access to the Grand Canyon. Plenty of amenities available. Room was spacious and comfortable. Quiet. Refillable water bottles were a nice touch.

Stayed in April 2024

The swimming pools and children’s games were very popular and made a big difference- thankyou.

A really great setup with bespoke accommodation away from the main hotel, but with excellent parking and very comfortable accommodation.

Stayed in April 2024

We ate at the property for breakfast and dinner each night and the food could be better. I would rate the food a 6.5 - it's fine but not great. Plus, the room with 4 people in it was tight - not much room to move around.

The amenities at this property are amazing! Hitting the outdoor hot tub during a light snow fall was one of the highlights of our trip. Plus having a bowling alley right there was fun after a busy day. Highly recommend for families with kids!

Stayed in April 2024

20.00 buffet breakfast was not worth the money. Went to the smoking area where there was an ashtray and we were chastised by a female millennial front desk clerk who walked by. She sternly told us that we could not smoke there. When we explained that the ashtray was located there and it was half full, she said we had to be at least 25 feet from the buildings to smoke and the only reason there was an ashtray there was “Because thats the way they make the trash bins.” Then we figured out that the 25 foot distance would put us right in the middle of the parking lot in the rain. When you can charge over 250.00 for a room, there should be accommodation for smokers. We are not villain’s or lower class citizens!

Comfortable bed and good shower.

Stayed in April 2024

breakfast is extremely basic and boring

Stayed in April 2024

Housekeeping missed taking care of room for 2 days in a row. Had to address with night manager. TV remote was clunky to use meaning Guide would show but was not functional. Restaurants on site are not open during lunch. At check-in you are told you will receive 2 bottles of water per day as part of your resort fee. For our total 4 night stay, we only got those first 2 bottles of water. Ended up buying a 24 pack at General Store to have for trip.

Location (to GCNP) was my only Plus. Breakfast included was a good breakfast. Nice buffet, but only scrambled eggs offered as style choice, along with bacon, sausage, fruit and pancakes. Some breads / toast and cereals were available too.

Stayed in April 2024

Very expensive for what is, its really only a $90 a night motel style accomodation at best. Very noisy early morning with people banging doors. Breakfast organisation needs work, we were turned away for a 30 minute wait as there were no tables? We saw plenty of empty tables they just hadn't been bussed yet probably down to lack of staff

Enjoyed breakfast, good food and selection, not a bad location for the NP either only 20 mins away

Stayed in April 2024

Our room was a bit far away from the main areas of the hotel, you need to walk outside to move between the areas, and it was cold. When we arrived at the room we did not have enough towels, just shower towels. We called to ask for more towels and they just bring more bath towels, to face towels or a bath mat, which is something we found very strange, as it is a common thing to offer in any hotel. The restaurants in the facility were very expensive and the service was quite poor, so we had to drive to eat out.

The rooms were very comfortable. The reception was very lavish, it smelled nice and the property offered all facilities. Probably the more modern hotel we had during out 1-week road trip.

Stayed in April 2024

Only one very small trash can in the room. We had to take our trash to the can outside the room.

The amenities such as the pool, hot tub, and game room.

Stayed in April 2024

Not very many decent restaurants nearby. The hotel restaurant was adequate. Service was poor the first night and very much better the next night. Mediterranean plate was pretty good.

Comfortable and clean. Spacious room. Good shower. Good bed.

Stayed in April 2024

There is a daily movie screening, which they told us was Mario Bros. on that day. When we went to the screening, there was a 1 hour delay without explanation and then they showed a different movie. I wish I wouldn’t have wasted my time there

Luxurious

Stayed in April 2024

Maybe another option for breakfast other than a buffet? Just continental?

The room was simple and basic but it was clean and the bed was comfortable. If you cannot stay in Grand Canyon Village, this is a good option location. It worked well for us but we mostly only slept there and spent most of our time in GCNP.

Stayed in April 2024

Restaurants were expensive. Plastic disposable cups when they claim to care about the environment.

Pools and proximity to the Grand Canyon

Stayed in April 2024

Our room was on the ground floor, overlooking the pool, but there were no net curtains or Venetian blinds, anyone could see into our room! I checked the rooms next to ours from the outside, there were some with this, but many not .... a big minus. It could have been mentioned that the road leading to the National Park entrance gets very busy, there was a very long line of cars, even in April, 20+ mins wait if you don't go early enough?

The staff were helpful and the lobby and restaurant nicely decorated. It was also great to have laundry facilities, as we were on a 2.5 week road trip! The coffee/tea facilities and water bottle refill facilities in the lobby were useful too. The staff had a car snow-clearing tool ready for use on request, which was necessary the morning of our departure!

Stayed in April 2024

The breakfast buffet food was cold and overpriced

The property had lots of facilities from games room, to pool area both indoor and outdoor which was ideal after a morning hiking

Stayed in April 2024

I can't think of a thing I didn't like!

The room was very spacious and clean, and had all the amenities we needed. We had a newly renovated room at the back of the property that was very quiet. I loved the decor of the resort, and the stone walls and water features. There were two restaurants on site, which was handy, as there are not many other choice for food in the area. I especially loved the s'mores that were offered by the fire in the evening!

Stayed in April 2024

We were surprised by the queue into the national park at 11am so would recommend staying in gc village if affordable

The lobby and bar/restaurant were lovely and the shop had lovely items. The amusement centre with bowling was great. Location next to heliport fab. Food was tasty (chips too salty tho). Needed more time to enjoy all the facilities.

Stayed in April 2024