501 Post Street, Union Square, San Francisco, CA 94102, United States of America
#6 of 223 hotels in San Francisco
Guests' ChoiceBased on 706 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.4
Facilities
9.1
Staff
9.3
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Joanne
AustraliaWas in a great location easy access to everything by foot or public transport. The room was clean and spacious, comfy bed.
Stayed in April 2024
Reviewed: April 25, 2024
Arlene
PhilippinesNo bidet in the toilet
staff! Location! size of the room
Stayed in April 2024
Reviewed: April 22, 2024
Jim
United States of AmericaClub Donatello is in a great location. The staff were very friendly and helpful.
Stayed in April 2024
Reviewed: April 10, 2024
Ltswrktgthr
BelgiumFriendly and helpful staff, the roof terrace was very nice. Valet service and parking were super for this location. Rooms were large and well equipped. We specifically liked the fact that this was near Union square and the cable cars.
Stayed in April 2024
Reviewed: April 8, 2024
Leslie
PhilippinesThe lobby design can be improved.
Friendly staff.
Stayed in April 2024
Reviewed: April 8, 2024
Thomas
AustraliaSome street noise
Spacious room, centrally located, close to Cable Car, Union Square and restaurants. Friendly and helpful staff. The club on the top floor was a handy facility during our stay and after check out. Comfortable bed.
Stayed in April 2024
Reviewed: March 28, 2024
C
United States of AmericaEveryone from the minute we walked in was so nice! The facilities and amenities were beyond. It’s a total vibe.
Stayed in March 2024
Reviewed: March 25, 2024
Marc
FranceNo breakfast at the hotel. But location means you can easily find something nice nearby, so it's fine.
Very good city centre location. Nice, spacious room with extremely comfortable bed, couch, desk, fridge, microwave and coffee machine! Very nice bathroom as well.
Stayed in March 2024
Reviewed: March 25, 2024
Valerie
United States of AmericaNoise levels were pretty high from the street especially garbage night which was late on Tuesday evening.
Room was great, spacious. Very clean. Location was great.
Stayed in March 2024
Reviewed: March 23, 2024
Dr
United States of AmericaA lot of Hair from previous guests in bathroom around the sink and on table in bedroom
Nice quiet room, good location
Stayed in March 2024
Reviewed: March 8, 2024
Alan
United KingdomNoise from the connecting room on one night of our stay.
Perfect location and room size. The staff were very friendly and helpful.
Stayed in March 2024
Reviewed: February 27, 2024
Louise
AustraliaWanted more information about the restaurant -opening times etc.
Loved the roof facilities (Photos View from Hotel roof & Rooftop coffee Lounge)
Stayed in February 2024
Reviewed: February 27, 2024
Anne
United States of AmericaN/A
Location was great and we enjoyed beverages at the bar upon arrival and the bar was very nice. The room was well-appointed and very clean. The bed was also very comfortable, as well.
Stayed in January 2024
Reviewed: February 23, 2024
Alyson
AustraliaGood location, large room, comfortable and very clean.
Stayed in February 2024
Reviewed: February 21, 2024
Georgia
Cayman IslandsThe parking is expensive and there are limited options available nearby but it is inner city and they are super helpful with valet.
Gorgeous room, exactly as pictured. Staff were lovely and attentive - especially Carlos and ladies on check in reception.
Stayed in February 2024
Reviewed: February 14, 2024
Howard
IsraelWe stay each year at the Donatello for a week. Excellent restaurant with jazz on site. Location can't be beat. Spacious rooms.
Stayed in February 2024
Reviewed: February 3, 2024
Ralf
GermanyInternet was much to slow...unable to connect to my base in a stable way
free coffee all Day long
Stayed in February 2024
Reviewed: February 1, 2024
Peter
GermanyNice hotel in the center
Stayed in January 2024
Reviewed: January 30, 2024
Lynda
United States of AmericaEverything wasa just perfect!
Stayed in January 2024
Reviewed: January 23, 2024
Robin
United KingdomThere are people on the streets but they did not cause us any problems.
This is a super location. We walked from BART station. The price was remarkable for the size of room and quality of fittings. Good traditional American Diner one block south. I would stay at the Donatello again.
Stayed in January 2024
Reviewed: January 17, 2024
Patti
United States of AmericaStaff is excellent! Love the coffee/tea room area!
Stayed in December 2023
Reviewed: January 6, 2024
Galit
SpainA little noisy at times
Excellent staff and large comfortable rooms
Stayed in January 2024
Reviewed: January 4, 2024
Kat
United KingdomI know it seems standard in San Fran but having to pay $57 per night for parking on top of the room rate and then tipping the valet drivers frustrates me. We had to queue to get our car back one evening when I would gladly have gone to get it myself if we'd been allowed.
The location was ideal and the room was very big and comfortable. I also love that the shower was detachable because I always get frustrated in the States having to use the fixed showers. Would definitely stay here again or recommend to a friend.
Stayed in January 2024
Reviewed: December 16, 2023
William
United States of AmericaNo breakfast but plenty of options very close by.
Excellent value and wonderful staff.
Stayed in December 2023
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