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  5. Reviews of Best Western Grantville Hershey

Reviews of Best Western Grantville Hershey This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

450 Station Rd., Grantville, 17028-9148, United States of America

#4 of 7 hotels in Grantville

Guests' Choice

Review Score

Based on 450 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff are very nice and friendly

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Nice spot try to stay on the side not next to the highway.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    You can hear everything from the highway. Maybe soundproof the windows to limit the noise. Also, people staying next to us & above us were very noisy.

    Cleanliness & staff was very accommodating and friendly.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the pillow cases was dirty, and the floor looked like it needed to be vacuumed.

    The breakfast was better than most motels I've stayed at. The staff were very polite and the pool was great.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Was what we expected. Comforatable stay and great location.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Every thing was great.

    Loved the breakfast. We were up very early and it was ready.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    7.0
    Overall not bad for the price.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heat was difficult to regulate and rather noisy.

    Quiet and close to Hollywood casino

    Stayed in February 2024

  • Reviewed: December 14, 2023

    7.0
    Decent.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    More modern rooms. The room had a musty smell and the floor was sticky.

    The pool was very clean. Location for my reasoning being there was good. Breakfast was ok. Would like to have fresh fruit as a choice and maybe a granola bar.

    Stayed in December 2023

  • Reviewed: November 17, 2023

    6.0
    Might return but would not recommend.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My sink had a very slow drain. The refrigerator did not work and the thermostat on the heat did not work. Pilows need a few firmer then then what it was.

    Location and the person at the desk very friendly.

    Stayed in November 2023

  • Reviewed: October 15, 2023

    8.0
    For the price point the amenities were good, the breakfast was good, the staff was accommodating and friendly.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms facing the highway are loud (windows not thick enough to block out truck traffic)

    Indoor Pool, Complimentary Breakfast (especially the waffle maker), nice rooms

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Id stay again!
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The doors on both ends of the hotel did not allow you to re-enter, so you either had to take someone to let you in or walk around to the main entrance. Nbd though.

    Check in was quick, the room was as expected. I really appreciated the pull out couch as we went with our 4 little kids. Breakfast was great- good selection and spread out so it wasnt like a long line. The pool was a nice temperature and depth- the kids had a great time!

    Stayed in October 2023

  • Reviewed: September 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was positive. I had reserved a room with two beds. However, there was only one bed and a fold out sofa bed.

    The only breakfast I observed was coffee and cold cereal. I had assumed there would be a continental breakfast with possibly muffins or eggs and toast, and juice.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    The facility was nice and clean.
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night

    did not eat breakfast

    there was a fridge to keep drinks cold

    Stayed in July 2023

  • Reviewed: September 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was broke in the first room we were in, so they switched rooms. Found spiders living in the towels. Bathroom too small.

    The staff was great, very helpful to our issues.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Very nice- would stay there again for sure.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be better quality. Great quantity though

    Staff was great! They allowed us to stay a little later than normal checkout time without charge. Whirlpool bath was very nice. Room was quite comfortable.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need a little more cleaning

    Convenient to concert.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    7.0
    not bad
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    old

    stuff

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Whirlpool - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like going to the lobby and sticking to the floor. The gentleman running lobby didn't even try to clean it, I came in really late and it wasn't busy. I didn't like that the first day at breakfast they had no juice in the machine. One woman was running back and forth filling up stuff, another woman was just standing watching and wasn't very personable. She seemed to act like we were bothering her. The kids went to get drink in lobby later and the next gentleman that was on ran and took juice out the machine so they couldn't get any. Most places that have coffee and juice stations keep them going for the guest which is very nice. I cleaned my room and got towels when I needed them. Put do not disturb sign up on my door and the housekeeping still came in our room.

    I did like the size of the room. It did have a hard mattress. One woman who was bringing out the food at breakfast very nice.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not good at all food was cold bagel frozen really bad Also we have problems with the toilet was clogged very bad experience 😔😔😔

    It’s was comfortable room

    Stayed in September 2023

  • Reviewed: September 2, 2023

    7.0
    Room wasn't perfectly clean but everything else was quite good.
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room obviously hadn't been vacuumed in a while, white scraps (shredded tissue or something?) on the carpet in different areas that made me wonder how well the room had actually been cleaned in other ways.

    Location and price were very good, staff was friendly and helpful.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff was super friendly and very open to helping. Got extra blankets and towels. Newly refurbished. No Bed bugs!!!

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Overall pleased
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    the elevators were very dirty and the floor was sticky

    bed! breakfast; location

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    Would definitely stay here again
    • Leisure trip
    • Travelers with friends
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower head was to low 🤣

    Clean and quiet

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights

    The only issue was the double beds. I prefer Queen beds but there was a sofa bed, which was great. At some point, my husband fell off the bed. It's just not big enough for 2 adults, but you can definitely make it work for a few nights. My only suggestion would be to invest in another waffle machine. My kids were waiting to make their waffles for some time. I don't know what it is about vacations and having fresh waffles! LOL.

    The breakfast surprised me. It was a great selection! One of the best hotels that I've stayed in with my family for the price and amenities. The indoor pool was a big plus! And only about 15 minutes away from Hershey Park. The staff was very friendly; especially the front desk.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet was not working properly in our room. Staff came up and looked at it the first night and said it was good, but it was still not flushing properly.

    Continental breakfast was good. The kids enjoyed the pool.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I make the reservation and when I I'm at the hotel they say doesn't have the room I reservation after 15 min they give me the room..... next day I treat to take a shower no hot water 😩

    It's ok

    Stayed in August 2023

Showing 1 - 25

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