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  5. Reviews of Courtyard by Marriott Bethesda Chevy Chase

Reviews of Courtyard by Marriott Bethesda Chevy Chase This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5520 Wisconsin Avenue, Bethesda, MD 20815, United States of America

#10 of 13 hotels in Bethesda

Guests' Choice

Review Score

Based on 429 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.8

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    9.0
    I would recommend to a friend
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 1 night

    A microwave in room would have been helpful. It wasn't clear the parking was not included, was told at the desk would have to pay . . .fine. But then the machine at the entrance seemed broke and I proceeded to park. Wasn't clear if i was charged extra, but that was a bit confusing. (though thanks for the free parking if i wasn't charged.)

    room was very nice, great view, in walking distance to a few restaurants for dinner, morning coffee

    Stayed in March 2024

  • Reviewed: April 24, 2024

    8.0
    Pleasant and comfortable stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No free breakfast

    Close to American University Pleasant staff Clean

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    It was a great experience- everyone was nice and friendly
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevators not working

    Location, cocfee

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Comfortable, convenient overnight on trip to DC.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Next door was a little loud, but not bad.

    Convenient location, nice, comfortable room, good rest. Cookies were a nice touch!

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    This is a great location and super comfortable place to stay when seeing Washington DC.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking garage is small and not made for SUVs

    The location to the metro makes this a good choice

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights

    The bathtub was tiny and water pressure quite low, so showering was not as pleasant as it could be. The quality of the toiletries provided by the hotel could also be improved. Apart from the Keurig, a kettler in the rooms would be nice.

    Great option if you are around the D.C. area! The hotel is conveniently located a couple blocks from Friendship Heights metro station and is close to restaurants and grocery stores. Our room was nice and clean thhroughout our whole stay. Extra points for the free coffee and cookies at the lobby!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Lovely people, room not up to snuff, cost not cheap.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I reported when I checked out to clerk & hotel manager, who was @ the desk: — Room’s Blackout Curtin was broken or “off track” — Bed sagged VERY badly on right side; I had to sleep in the middle (manager said he would replace the mattress before another guest was in the room). — Bottom sheet didn’t fit - it couldn’t be tucked under the mattress & flapped around when I pulled down the duvet /top sheet to get into bed. Manager thanked me for my feedback, said it was thanks to guests that he could stay on top of issues in the hotel. No discount or financial compensation offered.

    Staff.

    Stayed in February 2024

  • Reviewed: March 26, 2024

    9.0
    It was relaxing. wished I could have stayed a few days more.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    That doesn’t apply to my stay there.

    The location was a few minutes from the town square. Closes to the metro station and bus..

    Stayed in March 2024

  • Reviewed: February 14, 2024

    9.0
    Loved the value and location.
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking shouldn’t be charged to guess but I understand it’s in a busy area.

    Overall, I had a great experience at the Marriot and wouldn’t expect it to be less than a good experience. I would stay there again if I was to travel back to D. C.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The food and the restaurant was great! The staff was exceptional. My only issue was when we booked the room we were not told there was a $30 a day parking fee. That was a surprise when we got there. After paying almost $300 for a room we also ended up having to pay $60 for two nights for a parking fee.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Confusion over cost for breakfast. We were told it was $10, then that would be a $10 credit for each person on a $20 plus breakfast. Then that there was no credit if we were not Bonvoy members. On our return from dinner, we could not get into the garage. The message said we had used it too many times but we had paid for in and out. The help button worked and a person on the screen let us in.

    Very convenient. Nice facility and room. Helpful staff

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking very expensive $30

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    good stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    bathroom cleanliness especially the bath tub.

    breakfast was good. enjoyed it at the hotel.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    On my second stay, I was pleased to be reminded of how comfortable and convenient this hotel is.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 7 nights

    I'm disappointed that there is, as far as I could make out, no laundry facilities (The Hilton Garden Inn down the road from the hotel has an excellent laundry, perfect for visitors staying for more than a few nights). Also their rooms have microwaves as well as refrigerators,

    The breakfast menu had a very good range of offerings, from hearty omelettes and bacon-and-eggs to fruit bowls. The breakfast was always served by cheerful staff, especially Domingo (Hope I spelled it right, he's from Senegal). The location is perfect, right in Friendship Heights, with the Metro a few minutes' walk away. The rooms are very large, comfortable and welcoming, and clearly provide for business travellers to work in the room, if that is required.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Great staff, clean and comfortable
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location to attractions.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    Very comfortable and surprisingly easy.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom too small. Front desk guy doesn’t have adequate grasp of the English language.

    Easy access from the street. Beautiful interior. Excellent breakfast with a fantastic waiter. Easy in and out parking garage. Elevators go from every floor to the parking garage.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    8.0
    Good hotel. Tony neighborhood.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    Probably should've got the bkft if we could have had it for $10/each. Came out to more like $15/each a la carte. Decent food, but pricey, as expected in a hotel. At least they served dinner as well as bkft. Wish we'd had a microwave in room.

    Location was good for us, near friends in Chevy Chase, and 30 min metro ride from the Mall. Staff was nice and they offered free coffee and cookies.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    9.0
    Excellent location, friendly and helpful staffs
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited choice of food at the restaurant and so so quality

    Location

    Stayed in December 2023

  • Reviewed: November 20, 2023

    7.0
    I enjoyed my stay. I loved the location - very quiet. And the staff were courteous and friendly.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The tea was lukewarm. And the coffee in the lobby was cold. It would help to change the coffee urn every few hours to keep it fresh.

    At check- in I was told breakfast by a young lady who was being trained that there was complementary breakfast but to my surprise I discovered that it was not so. The breakfast was good.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Small bathroom

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    One and done.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking was expensive and confusing in the basement. Had to pay for breakfast. Bathroom toiletries didn’t have a lock on them. No microwave.

    Location

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    Overall all I enjoyed my stay, and would definitely stay again!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No microwaves for the amount of the room

    The location and staff were very friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Mostly a fantastic place to stay when visiting.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    There were not enough sugar packets in the room for coffee.

    Location close to my family. Close to metro.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Good place but construction cut some corners.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Too many sources of light streaming into the room; the main door had rays of light both from the gap between the floor and the end of the door, as well as from the sides. Smoke detector light was also very bright. Coffee cap did not fit.

    Very convenient and clean; and the price did not break the bank.

    Stayed in September 2023

Showing 1 - 25

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