3145 E. Garvey Ave. N., West Covina, CA 91791, United States of America
#2 of 9 hotels in West Covina
Guests' ChoiceBased on 305 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.3
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Linda
United States of AmericaNOISE FROM HOTEL HUM ELEVATORS AND MACHINES LOUD AND WINDOW CURTAINS BY A/C DID NOT BLOCK THE LIGHT AS CUTAWAY FOR A/C. I pulled long curtain over and held it in place with chair, IT WORKED PRETTY GOOD THAT WAY. Otherwise very great 2 evenings. I WOULD CHOISE A DIFFERENT ROOM AS WAS BY ROOMS USED BY MACHINERY AND PEOPLE BY ELEVATORS THAT THE ELEVATORS MADE NOISE HUM AS WELL. TOO NOISY. Would not use THAT room again, at a corner by the pool outside, and exit door and high traffic, and machinery and elevator loud hums.
IT WAS. VERY FRIENDLY WELCOMING STAFF THROUGHOUT THE STAY. EXCELLENT BREAKFAST AND HARDWORKING STAFF. ROOM WONDERFUL. VERY CLEAN AND COMFORTABLE.
Stayed in May 2024
Reviewed: May 23, 2024
Jay
United States of AmericaNothing not to like
Everything was great
Stayed in May 2024
Reviewed: May 8, 2024
Nicola
United States of AmericaClean, modern rooms. There was a good size fridge and breakfast offered a good selection.
Stayed in May 2024
Reviewed: May 8, 2024
Barbara
United States of AmericaThe beds could have been queen size beds. And I really would appreciate good old time cleaning And refreshing the room especially the bathroom floor and vacuuming the carpet at least every other day. The coffee and tea station ran out.
The free breakfast was a very nice touch. The location was very convenient access to the church and freeway. There was plenty of restaurants around the hotel. I really liked that the parking spot was close to the door exit and my room was right next to the existing. Thank you for the stay.
Stayed in May 2024
Reviewed: April 29, 2024
Paula
United States of AmericaThe room was way too tiny. The toilet was 3 feet away from the head of the bed yet the bathroom didn't even have a fan. Yuck. Also the breakfast area didn't have enough seating to accommodate the large crowd.
Friendly staff and clean room Overall it was not bad for the price.
Stayed in April 2024
Reviewed: April 4, 2024
Lourdes
United States of AmericaClean and feels safe, good breakfast
Stayed in February 2024
Reviewed: March 11, 2024
Lavita
United States of AmericaAir Conditioner in room would not maintain temperature set
Stayed in March 2024
Reviewed: March 6, 2024
Joachim
SwitzerlandGood simple place, clean, good breakfast. I would stay there again.
Stayed in March 2024
Reviewed: March 1, 2024
Michelle
United States of AmericaThe barn door for bathroom is not private when you have two people sharing it.
Came here after the hotel we booked was disgusting. we drove around the hotel and liked what we saw.
Stayed in February 2024
Reviewed: February 5, 2024
Freeman
United States of AmericaDid not like that the room was not serviced each day of our stay!
Breakfast was good, good selection each day! Your coffee was really good!!
Stayed in February 2024
Reviewed: January 11, 2024
Jose
United States of AmericaFriendly and breakfast was good and variety of food
Stayed in January 2024
Reviewed: December 27, 2023
Angel
United States of AmericaThey raised the deposit to 150 been staying for a while and got hit with the suprise
It’s a great property over all
Stayed in December 2023
Reviewed: December 10, 2023
Tanya
United States of AmericaVery good breakfast and wonderful staff .
Stayed in December 2023
Reviewed: November 27, 2023
Myint
United States of AmericaThe usual 2 star hotel breakfast. But is was always fresh and well cooked and the coffee was excellent.
Stayed in October 2023
Reviewed: November 19, 2023
Bryson
United States of AmericaBreakfast the waffles
Stayed in November 2023
Reviewed: November 19, 2023
Bryson
United States of AmericaFront desk was nice
Stayed in November 2023
Reviewed: October 31, 2023
Michelle
United States of AmericaBathroom door and dog in pool,
Close to family
Stayed in October 2023
Reviewed: October 28, 2023
Grace
United States of AmericaCan be updated, carpet looks old and breakfast area too small
Location,pet friendly,affordable
Stayed in October 2023
Reviewed: October 3, 2023
Elizabeth
IrelandBreakfast is over too early and also check out is 12pm why did cleaning staff knock between 10/11
Staff friendly
Stayed in September 2023
Reviewed: September 25, 2023
Thomas
United States of AmericaRooms are small. Hallway carpets are depressing and cheap. I got put in the noisiest room by the freeway even though the hotel was not full.
It is well maintained and clean.
Stayed in September 2023
Reviewed: September 13, 2023
Caryl
United States of AmericaHandicapped shower ok for me, but my tall husband could not use it. Had to pay for 2 bottles of water. Only 1 paper coffee cup in the room. No drinking cups.
First floor room. Comfortable bed/bedding.
Stayed in September 2023
Reviewed: September 13, 2023
Michelle
United States of AmericaRoom small and bed too hard
Convenient
Stayed in September 2023
Reviewed: September 4, 2023
Christopher
United States of AmericaRoom was dusty and not as clean as it should be
It was near restaurants and malls in the area
Stayed in September 2023
Reviewed: July 31, 2023
Angelina
United States of AmericaMy booking description was refrigerator and microwave but my room did not have a microwave :( No walking space the rooms are to compact for the price. The restroom was a good size. If someone is sitting on the chair at the table no space to walk through.. not enough towels.
I love that our room was on the first floor.
Stayed in July 2023
Sacramento, USA
Martinsburg, USA
Appomattox, USA
Hakone, Japan
Mirissa, Sri Lanka
Sant Cugat del Vallès, Spain
Pescara, Italy
Fowey, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content