1408 East Broadway, Mattoon, IL 61938, United States of America
#2 of 7 hotels in Mattoon
Guests' ChoiceBased on 240 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.1
Staff
8.7
Value for money
8.0
Free WiFi
3.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Tim
United States of AmericaThe elevator was out-of-order but we were warned of that in advance
Great staff, comfortable room, good location
Stayed in April 2024
Reviewed: April 7, 2024
Lester
United States of AmericaNothing
Location, friendly staff,great bathroom, walkin shower.
Stayed in April 2024
Reviewed: April 5, 2024
Steve
United States of AmericaNa
Location
Stayed in April 2024
Reviewed: March 31, 2024
Victor
United States of AmericaWi-Fi was trash. Didn’t work on consoles or in our room. Was told to call a tech support number. Being very honest nobody is going to travel and waste time on that..
Breakfast and rooms were great
Stayed in March 2024
Reviewed: March 28, 2024
Kimberly
United States of AmericaPillows were aweful, hard as a rock extremely uncomfortable. Hot tub was not working properly, NO jets just got water. The couch looked dirty and gross, wouldn't want to seat on let alone sleep on.
Location was perfect. The beds were great, very comfortable. Check in was smooth and easy.
Stayed in March 2024
Reviewed: March 26, 2024
Georgann
United States of AmericaNo elevator. It was being repaired. Was not told of this .
Comfortable, clean and quiet
Stayed in March 2024
Reviewed: March 21, 2024
Hannah
United States of AmericaThe elevator was being worked on and our first room the toilet was clogged upon arrival. However, the front desk lady was nice and quick to get us a different room.
The room was spacious and the pool was open.
Stayed in March 2024
Reviewed: January 20, 2024
Ewell
United States of AmericaThe elevator was out and it would have been nice had this been clear when booking. It seemed like it had been out for quite awhile. Not sure if it would have made a difference of me booking there or not but I would have taken it into consideration.
I love the layout of the space and the rooms were clean. It was my second time staying and they have waffles. Both visits were extremely relaxing.
Stayed in November 2023
Reviewed: December 26, 2023
Rachael
United States of AmericaThe room was nice. Kids enjoyed the pool, and breakfast was good. It was very quiet.
Stayed in December 2023
Reviewed: November 12, 2023
Jim
United States of AmericaThe breakfast was good. Staff kept things filled and wiped tables
Stayed in November 2023
Reviewed: November 3, 2023
Randy
United States of AmericaHad a bright light on the backside of the building that illuminated the room even with curtains closed. These lights could easily be on timers after 10:00pm.
Breakfast choices were numerous and great tasting.
Stayed in November 2023
Reviewed: October 27, 2023
Mary
United States of AmericaWe only had a “slight “ problem which was the elevator was broken and there were no rooms on the first floor. We are up there I age and both had knee issues. Having someone there during this time to help with luggage would have been great.
Stayed in October 2023
Reviewed: October 7, 2023
Gary
United States of AmericaNo vanity in bathroom. Only a small shelf. Coffe pot in room was missing pieces. No coffee in lobby at night. Timer for hot tub would not turn on.
Very clean. Lots of new fixtures. Comfortable bed.
Stayed in October 2023
Reviewed: July 30, 2023
Robin
United States of AmericaThe elevator was still broken but I was placed on the first floor and didn’t have to deal with any bulky luggage and stairs.
The property was clean and the staff were friendly. He desk check in gentleman even remembered me from the trip a few weeks prior.
Stayed in July 2023
Reviewed: July 24, 2023
Joyce
United States of AmericaThe bathroom after I had asked for a handicap bathroom and was confirmed that zi had one; Ai did not! My husband once fell and was tangled on the curtain. I feel that I should have a refund since my petition was not honored even after getting a confirmation.
Good location. Clean and easily accessible.
Stayed in July 2023
Reviewed: July 16, 2023
Kathy
United States of AmericaNot a fan of the pillows - more like throw pillows and uncomfortable.
Staff was wonderful, friendly and helpful. Breakfast was good.
Stayed in July 2023
Reviewed: July 7, 2023
Robin
United States of AmericaThe bed sheet was dirty and I had to change it myself. Other than that it was great!
It’s reasonably priced and clean. Staff are accommodating.
Stayed in July 2023
Reviewed: July 4, 2023
Janet
United States of AmericaThe room had a musty smell. And the carpeting was wet. Breakfast was just alright.
The staff was friendly.
Stayed in July 2023
Reviewed: May 17, 2023
Susan
United States of AmericaBed wasn't as comfortable as I like but it wasn't bad either.
Not really much area to walk around, all parking lot.
Stayed in May 2023
Reviewed: May 8, 2023
Tori
United States of AmericaWent to breakfast at 7:40am and lots of things were gone. Couple of biscuits left which I tried on but it was kind of hard. Won’t prevent me from staying here again but just wanted to let ya know.
Friendly staff and clean hotel.
Stayed in May 2023
Reviewed: May 7, 2023
Diane
United States of AmericaExtremely poor lighting! Nearly impossible to get ready for our event. I also was very disappointed when I called the next day after check out to report an item I accidently left behind. I was told it couldn't be found, but this was a pair of expensive shoes which would certainly have been found during cleaning. Very disappointing.
Clean, comfortable, roomy
Stayed in May 2023
Reviewed: May 5, 2023
Amber
United States of AmericaThe size of the rooms were awesome. On the first floor, the ceilings were very high!
Stayed in April 2023
Reviewed: March 29, 2023
Hilde
United States of AmericaI had trouble checking in. I used booking.com and the hotel wasn’t punching in the correct codes to get payment. it was very late at night and I had to call booking.com to get it cleared up. it took about a half hour. I was exhausted and just wanted to sleep.
it was very clean and comfortable.
Stayed in March 2023
Reviewed: March 29, 2023
Beverly
United States of AmericaThe pool was a little small if very many was in there.
The rooms were clean and the beds very comfortable. Location was great.
Stayed in March 2023
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