311 Browns Ferry Road, Chattanooga, TN 37419, United States of America
#47 of 85 hotels in Chattanooga
Guests' ChoiceBased on 1561 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
8.0
Staff
7.8
Value for money
7.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Donald
United States of AmericaThe linen was stained and Stains on the carpet. The breakfast was underwhelming
It was right off the highway
Stayed in May 2024
Reviewed: April 25, 2024
Karen
United KingdomLocation, a bit far out from Chattanooga
Clean
Stayed in April 2024
Reviewed: April 24, 2024
David
United States of Americagood
Stayed in March 2024
Reviewed: April 24, 2024
Brenda
United States of AmericaConvenient and comfortable place to stay on our way back from Florida.
Stayed in March 2024
Reviewed: April 11, 2024
Shainah
United States of Americaoverall I enjoyed the place n was close to everything I planned to do
Very nice and professional staff
Stayed in April 2024
Reviewed: April 11, 2024
Traci
United States of AmericaBed is so uncomfortable and so hard.
Quick check in, located near things
Stayed in April 2024
Reviewed: April 9, 2024
Porter
United States of AmericaThe shower water was decently warm but not hot the first day. The second day, it was barely warm. The third day, it was cold. Our room was closest to the road, and the traffic noise was quite loud from mostly semi trucks.
The staff were friendly. Everything was impressively clean and nicely decorated. Beds and pillows were very comfortable. Breakfast had a wide variety of options. The location was convenient to attractions we were visiting.
Stayed in April 2024
Reviewed: April 9, 2024
Carolyn
United States of AmericaThe constant noise from trucks at QT across the street.
The beds were comfortable and the location to attractions were good.
Stayed in April 2024
Reviewed: April 8, 2024
Leslie
United States of Americalocation, clean rooms
Stayed in March 2024
Reviewed: April 6, 2024
Bambi
United States of AmericaStairs were dark which is dangerous and carpeted!
They had a dog enclosure for our dog to take her off leash! This hotel is newly remodeled so everything appeared fairly new! Walk in showers, microwave, coffee maker, and mini fridge in room. Nice location for easy on off Hwy 24!
Stayed in April 2024
Reviewed: April 6, 2024
Schmidt
United States of AmericaNo complaint
Nice & clean, up to date, good hot breakfast, friendly staff, good location... everything you would expect at this price point.
Stayed in April 2024
Reviewed: April 6, 2024
Chelsea
United States of AmericaIncluded breakfast was good, but the area which the breakfast was served was a little small.
Just close enough to the city without being in the city.
Stayed in April 2024
Reviewed: April 5, 2024
Bobby
United States of AmericaThe dog barking next door was annoying for us and especially for the couple between us. The road noise was too much. Trucks all night did not aid in sleep
Hotel was easily accessible and secure. Bed was comfortable and breakfast was good. Staff was friendly and helpful.
Stayed in April 2024
Reviewed: April 5, 2024
Eric
United States of AmericaDon't expect luxury, this is fairly bare bones. It's ok for the price.
Nothing fancy but it's a good location and OK for the price. Would use again.
Stayed in March 2024
Reviewed: April 3, 2024
Robin
United States of AmericaThe staff were friendly and attentive.
Stayed in March 2024
Reviewed: April 2, 2024
Patrick
United States of AmericaPaid for walk-in shower, got one with a tub/shower. Staff has no clue what handicap rooms have walk-in showers. Very disappointing!
Breakfast good. Room nice size & clean.
Stayed in March 2024
Reviewed: April 1, 2024
Tasha
United States of AmericaOne of the pillows on the bed had a nasty stain on it
Location for Lookout Mountain was amazing
Stayed in March 2024
Reviewed: April 1, 2024
Colletta
United States of AmericaSheets, pillows cases and comforter was dirty. I went down to the front desk to complain about it and the front desk guy name Shamer was like oh it not dirty it stained 🤦🏾♀️🤷🏾♀️ why make a bed with stain sheets. He was very nice with a big smile and corrected the issue right away
Location & free Breakfast
Stayed in March 2024
Reviewed: March 31, 2024
Laura
United States of AmericaOh my… the breakfast! It was cold even at 8 AM. The biscuits were cold but could be heated in the microwave. The gravy was cold. Children were grabbing bacon with bare hands (but that is on the parents, not the hotel). The dining space was small. The walk-in shower was narrow and the holder for the shampoo/conditioner/body wash was awkwardly place. Definitely not a deal breaker, just poor design.
It was clean, updated and comfortable. We had a king sized room with lots of space. The entry space between the door and the inside wall was recessed so you could get your luggage in without a struggle. The staff was very pleasant and helpful. They have full bottles of shampoo/conditioner/body wash in the shower!
Stayed in March 2024
Reviewed: March 30, 2024
Donna
United States of AmericaBetter breakfast and whatever they clean the smell is overwhelming
The breakfast was awful, cold undercooked bacon, gross eggs
Stayed in March 2024
Reviewed: March 30, 2024
Julie
United States of AmericaShower corners needed to be cleaned better
Nice place to stay
Stayed in March 2024
Reviewed: March 30, 2024
Cathy
United States of AmericaBreakfast definitely needs an upgrade. Very few selections, gravy was cold, biscuits were cold, eggs were disgusting and the pancake machine wasn't an option that morning. Pretty lame. The woman working acted like she was unhappy about being there.
Our room was great - dark, quiet, comfortable. The hotel is near decent places to eat, but the list of restaurants we received at check-in needs to be updated, as some of the places are permanently closed.
Stayed in March 2024
Reviewed: March 28, 2024
Garcia
United States of AmericaFirst room assigned had a broken door handle that was pulled back from door but then duct taped around it. I was instantly assigned a new room upon bringing it to front desk attention. Breakfast is extremely minimal....
Clean and quiet
Stayed in March 2024
Reviewed: March 28, 2024
Patricia
United States of AmericaWe had a pet room and it smelled of urine. I would suggest having tile in the pet rooms to avoid this issue
Good location and priced nicely.
Stayed in March 2024
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