5621 Major Boulevard, Orlando, FL 32819, United States of America
#263 of 388 hotels in Orlando
Guests' ChoiceBased on 2564 hotel reviews
7.8Cleanliness
7.9
Comfort
8.0
Location
8.9
Facilities
7.7
Staff
8.6
Value for money
8.1
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 23, 2023
Ramona
SwitzerlandIn walking distance to Universal Studio and Outlet (around 30 min one way). Clean
Stayed in September 2023
Reviewed: September 18, 2023
Marissa
United States of AmericaThe bathtub in our room started to fill up with water as we took showers, it was draining slow. Sunday morning we woke up to the cleaning crew yelling “cleaning service” and banging on our neighbors door, I get they were making sure no one was in the room before going in but it’s annoying getting woken up that way. The hallways were extremely hot and so was the elevator.
The price and location was great for one night. The room was nice and comfortable.
Stayed in September 2023
Reviewed: September 16, 2023
Eli
BrazilSurprisingly good for its price. I was expecting breakfast to be coffee and donuts, but they actually had a breakfast with eggs and other stuff.
Stayed in September 2023
Reviewed: September 15, 2023
Margarita
United States of AmericaThere were ants in my room, cream for the coffee was a powder instead of liquid.
Breakfast was OK, I would have preferred more options to eat.
Stayed in September 2023
Reviewed: September 13, 2023
Paige
United KingdomBreakfast is terrible, found about 4 roaches in our room. Place smelt like bleach the whole time.
Close to iRide trolley, taxi’s to nearest activities are cheap as it’s close to a lot.
Stayed in September 2023
Reviewed: September 5, 2023
Keren-or
IsraelDidn't get enough shampoo but thats small and the only bad thing
The location was really close to universal and they had shuttels. The staff was very nice. They had breakfast, a pool, a gym. The room was clean and had a refrigerator and microwave
Stayed in September 2023
Reviewed: September 3, 2023
Katia
United States of AmericaWe arrived at crack of dawn so had to book extra night for early check-in. We were given keys that did not work had to go down the desk twice and then was escorted to room by maintenance just in case. Turns out room had other guests in it and there were no other rooms available so we were put in a room with single bed even though I booked and paid for two beds. I was within my 18 year old son. We were so exhausted as now it was almost 6am that we skept in same bed and in the morning had to go back to the desk to try to get another room with two beds. The were able to change rooms and rest of trip was fine but very rough start.
Stayed in July 2023
Reviewed: August 27, 2023
Juan
ColombiaBreakfast was not great.
It’s located right in international drive area and close to Universal Resort and Outlets.
Stayed in August 2023
Reviewed: August 21, 2023
Diogenes
Dominican RepublicThe hotel was just as expected, room with tv, fridge and microwave. Clean, working A/C, and ok beds. The breakfast has everyday eggs, jam, bread, donuts, waffles, yogurt, coffee, milk and cornflakes. Overall it's a good choice for a place to sleep if your want a place close to Universal Orlando.
Stayed in August 2023
Reviewed: August 16, 2023
Elizabeth
United States of AmericaCould have had more variety for the breakfast. My daughter had to eat a waffle every day.
Close to many attractions
Stayed in August 2023
Reviewed: August 11, 2023
Sauls
United States of AmericaHonestly, I have no complaints and would highly recommend.
Breakfast was good. Plenty of choices. Room was clean and comfortable. Perfect location for restaurants and UNIVERSAL.
Stayed in June 2023
Reviewed: August 8, 2023
Maty
United States of AmericaCould have been cleaner. Crusty stuff on nightstand, lamp base needed cleaning. Tile floor needed sweeping
Staff were very nice and helpful.
Stayed in August 2023
Reviewed: August 8, 2023
Christian
ChileA las instalaciones les falta mantencion, se ve viejo y despreocupado
Está cerca del international outlet y de universal studios.
Stayed in August 2023
Reviewed: August 7, 2023
Luna
United States of AmericaI think that the whole look needs updating. The hallways, doors, elevators, and even the rooms look like they need some renovating/maintenance. Also, breakfast needs more variety. Some fruit would be nice.
The staff was great, but I guess its greatest value was in its proximity to Universal Studios, which was the reason for our visit.
Stayed in August 2023
Reviewed: August 6, 2023
Jemmie
United States of AmericaLocation . Was in walking distance of stores
Stayed in August 2023
Reviewed: July 31, 2023
Daria
PolandUncomfortable pillows
Near to Universal Studios
Stayed in July 2023
Reviewed: July 30, 2023
Alfredo
Canadagood place to stay for a couple of nights! Breakfast lacks healthy alternatives (even fruit!). bus to Universal Studios is a useful service, but there is room for improvement
Stayed in July 2023
Reviewed: July 27, 2023
Savannah
United States of AmericaThere was an issue with our original room that we were placed in the plumbing was bad. But, I love that the staff got us into a room right away did not delay and was able to accommodate and make things right.
Stayed in July 2023
Reviewed: July 25, 2023
Py
FranceA bit noisy with the highway that you can hear during the night.
Correct.
Stayed in July 2023
Reviewed: July 25, 2023
Victor
United States of AmericaI had a little problem with my key, and I had to go back to the reception to fix it. Also, the wifi was bad. Other than that, it's pretty good.
Everything was clear, and the room was very nice for the price, and breakfast was included!
Stayed in July 2023
Reviewed: July 18, 2023
Jo'nae
United States of AmericaAir Did Not Work In Room 107
Location,Cleanliness,Pool, Breakfast
Stayed in July 2023
Reviewed: July 18, 2023
Danilo
MexicoNoisy bed.
Location and breakfast.
Stayed in July 2023
Reviewed: July 12, 2023
Emily
United States of Americavery kind staff; accidentally left my water bottle at front desk when checking in and they wrapped it all nice and saved it for me! was so happy to get it back
Stayed in June 2023
Reviewed: July 9, 2023
Cameron
South AfricaThe breakfast offered was basic. Not much of a variety and choices and not very appetising.
The rooms were spacious, clean and very cosy. Loved that the served water and coffee throughout the day.
Stayed in June 2023
Reviewed: July 9, 2023
Donna
United States of AmericaWas not aware of the $100 deposit
Very clean inside and out. Good location for what I needed.
Stayed in July 2023
Strasbourg, France
Baraboo, USA
Rawai Beach, Thailand
Tamarindo, Costa Rica
Yosemite West, USA
Prasat, Thailand
Harbin, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content