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  5. Reviews of Clarion Hotel Williamsburg I-64

Reviews of Clarion Hotel Williamsburg I-64 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3032 Richmond Road, Williamsburg, VA 23185, United States of America

#70 of 73 hotels in Williamsburg

Guests' Choice

Review Score

Based on 322 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.8

  • Location

    7.7

  • Facilities

    5.2

  • Staff

    6.8

  • Value for money

    5.7

  • Free WiFi

    5.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 19, 2024

    6.0
    Birthday Boys request for his birthday.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The website is deceptive. It says it has an arcade, and a whirlpool hot tub, and 2 pools. Neither of the two was even there. I specifically checked the hotel before booking. Does not have an arcade. it does not have a hot tub. It does have 2 pools yet couldn't utilize the indoor pool.

    It was comfortable, the staff is amazing

    Stayed in February 2024

  • Reviewed: November 24, 2023

    6.0
    Convenient
    • Leisure trip
    • Family with young children
    • King Suite with Sofa-Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Internet would not work at all . The Halls reeked of POT smoke it was awful it could be upgraded as well .

    Nice and Roomy perfect for our family

    Stayed in November 2023

  • Reviewed: September 5, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very dirty and hair was everywhere. I had to buy cleaning products to clean the room.

    The location was great and I was happy that you offered rooms for smoking.

    Stayed in September 2023

  • Reviewed: August 24, 2023

    6.0
    It allowed us to get a good night sleep because it was quiet.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need painting in the hallway. Need to fix wallpaper coming off the wall. Need to replace the carpet because of so many soil stains. I did see a roach in my bathroom.

    The location of it was close to the beltway.

    Stayed in August 2023

  • Reviewed: July 1, 2023

    6.0
    A quick stay, convenient, location and smoke rooms 💥
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t get the room that i asked for

    The room was clean and it was quiet

    Stayed in June 2023

  • Reviewed: June 23, 2023

    5.0
    The elevator was broke so they had one room left ion ground floor if not I would have to walk up four flights
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Roaches

    Location

    Stayed in June 2023

  • Reviewed: May 19, 2023

    4.0
    Old hotel needs updating
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms need updating

    Pool

    Stayed in May 2023

  • Reviewed: April 17, 2023

    5.0
    overall they try to satisfy your requests
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night

    its a lot of roaches, so im sure things could be cleaned better and sanitized. some of the staff is polite and some just dont care. one guy pocketed our payment so were charged double. none of the staff the service the rooms can speak or understand any english. lastly they bring their kids to work with them while they are servicing the rooms so the kids wake you up a lot of the time.

    dissapointing. It's not breakfast, its a grab bag that is hardly ever out for the guest to grab. i have no problem iy being a grab bag but advertise a grab bag and not brekfast. first of all i dont give my child things that sweet in the morning and only once per day. so we still had to go and get breakfast for my four year old after learning this.

    Stayed in April 2023

  • Reviewed: March 7, 2023

    5.0
    No breakfast!!!
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that they advertised breakfast with your stay but when I went for breakfast there was nothing there. The front desk clerk said that they didn't have anything. Dont advertised breakfast if its not available!!

    I liked the fact that they had a restuarant in the hotel.

    Stayed in March 2023

  • Reviewed: January 8, 2023

    4.0
    The worst hotel I’ve ever stayed at.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it wasn’t clean, had roaches, no telephone in room and no remote to the tv. the heating system is so old it was extremely loud everytime it came on.

    location

    Stayed in January 2023

  • Reviewed: December 5, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The establishment is very dated and nothing was open including the restaurant and bar.

    Great location

    Stayed in December 2022

  • Reviewed: October 10, 2022

    6.0
    the stay was cheap like the place and service
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like that it listed breakfast but they served you a bag of sugary items and bottle water! I was very disappointed with breakfast and the staff wasn’t friendly

    I like the location which was very easy to get to everything

    Stayed in October 2022

  • Reviewed: October 1, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Miss there breakfast grab and go sucks. Coffee pot in bathroom seems unsanitary

    Stayed in September 2022

  • Reviewed: September 10, 2022

    5.0
    Will visit again if these problems get fixed.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Disability Access - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Barking pitbull dog kept waking us up and was out in the hallway laying around with it owners my wife was afraid to leave her room with out me being with her ,then there was the fire alarm that went off two nights red light flashing and the sound was so loud it scared us half to death,not knowing if the hotel was on fire no warning from the front desk, no call saying that it was a false alarm I had to go to the front desk and asked what is going on well it happens again two nights later around 3am in the morning not good. Last day I seen one roach, first floor .

    Bags breakfast, honey bum and pastry

    Stayed in September 2022

  • Reviewed: August 5, 2022

    6.0
    Had a great vacation and it was a good place to lay my head at night
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Description claimed a continental breakfast, however it was a honeybun and a Danish with a bottled water in a bag. Now I'm not bashing because I just put them in my bag of munchies, but it's not continental breakfast.

    The room was great, beds were comfy and the room was clean. The hallways could use some TLC and overall the hotel could use some sprucing up. But the room I had was great...very clean

    Stayed in August 2022

  • Reviewed: July 28, 2022

    4.0
    no recommendation
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    be very careful on how you pay your motel room

    Stayed in July 2022

  • Reviewed: July 26, 2022

    4.0
    There was always something wrong in the room - showed photos to front desk and then deleted them.
    • Leisure trip
    • Couple
    • King Suite with Sofa-Bed - Non-Smoking
    • Stayed 3 nights

    Breakfast was a bag of sugar! We ate out each morning! Need to list you serve a continental bag breakfast! Strange Odor was in our first room (employee thought a pet had previously been there!) Remote control did not work. After a change in room: Bathroom tub was not clean!! Towel rack was broken with holes still in the wall. Bathroom sink had no stopper and was filled with crap. Toilet tissue had holes throughout the entire roll (strange!!) Maids on floor bought their entire family (kids) to work with them (must have been bring your children to work day Sunday)

    only the location! front desk staff were friendly and worked hard to accommodate but they didn't have much to work with! Hotel in drastic need of renovations!!!

    Stayed in July 2022

  • Reviewed: July 18, 2022

    6.0
    Pleasant
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Animals

    Price, location

    Stayed in July 2022

  • Reviewed: July 7, 2022

    6.0
    No one’s speaks English well
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the people that stay there

    it’s an good hotel it’s just out dated

    Stayed in July 2022

  • Reviewed: June 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location

    Great staff.

    Stayed in June 2022

  • Reviewed: May 24, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Try to go to bed but had to lesson to some lady and a guy she brought back with her from the bar carry on

    Stayed in May 2022

  • Reviewed: May 23, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    dirty old needs updates

    price

    Stayed in May 2022

  • Reviewed: December 30, 2021

    4.0
    I will never stay in this place again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Very filthy, roaches walking through the room door. The indoor pool was not in use, and the water was dirty. The coffee maker in the room was broken. Very uncomfortable hours for breakfast, only 2 hours and very early. We could not have breakfast on any day, then, there is no special location for eating, they just handle the small food on the front counter. The clerks did not care for all the inconveniences and did not offer anything to make the client feel better.

    The beds were comfortable.

    Stayed in December 2021

  • Reviewed: December 2, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I had to wait a long time for room service to bring towels. And continental breakfast was horrible

    Room was nice

    Stayed in November 2021

Showing 1 - 25

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