3032 Richmond Road, Williamsburg, VA 23185, United States of America
#72 of 75 hotels in Williamsburg
Guests' ChoiceBased on 320 hotel reviews
4.8Cleanliness
5.4
Comfort
5.8
Location
7.7
Facilities
5.2
Staff
6.8
Value for money
5.7
Free WiFi
5.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 19, 2024
Sally
United States of AmericaThe website is deceptive. It says it has an arcade, and a whirlpool hot tub, and 2 pools. Neither of the two was even there. I specifically checked the hotel before booking. Does not have an arcade. it does not have a hot tub. It does have 2 pools yet couldn't utilize the indoor pool.
It was comfortable, the staff is amazing
Stayed in February 2024
Reviewed: November 24, 2023
Christene
United States of AmericaThe Internet would not work at all . The Halls reeked of POT smoke it was awful it could be upgraded as well .
Nice and Roomy perfect for our family
Stayed in November 2023
Reviewed: September 5, 2023
Kokena
United States of AmericaThe room was very dirty and hair was everywhere. I had to buy cleaning products to clean the room.
The location was great and I was happy that you offered rooms for smoking.
Stayed in September 2023
Reviewed: August 24, 2023
Booker
United States of AmericaNeed painting in the hallway. Need to fix wallpaper coming off the wall. Need to replace the carpet because of so many soil stains. I did see a roach in my bathroom.
The location of it was close to the beltway.
Stayed in August 2023
Reviewed: July 1, 2023
Marce-erica
United States of AmericaI didn’t get the room that i asked for
The room was clean and it was quiet
Stayed in June 2023
Reviewed: June 23, 2023
Pamela
United States of AmericaRoaches
Location
Stayed in June 2023
Reviewed: May 19, 2023
Twr
United States of AmericaRooms need updating
Pool
Stayed in May 2023
Reviewed: April 17, 2023
Ibneiah
United States of Americaits a lot of roaches, so im sure things could be cleaned better and sanitized. some of the staff is polite and some just dont care. one guy pocketed our payment so were charged double. none of the staff the service the rooms can speak or understand any english. lastly they bring their kids to work with them while they are servicing the rooms so the kids wake you up a lot of the time.
dissapointing. It's not breakfast, its a grab bag that is hardly ever out for the guest to grab. i have no problem iy being a grab bag but advertise a grab bag and not brekfast. first of all i dont give my child things that sweet in the morning and only once per day. so we still had to go and get breakfast for my four year old after learning this.
Stayed in April 2023
Reviewed: March 7, 2023
Donald
United States of AmericaThe fact that they advertised breakfast with your stay but when I went for breakfast there was nothing there. The front desk clerk said that they didn't have anything. Dont advertised breakfast if its not available!!
I liked the fact that they had a restuarant in the hotel.
Stayed in March 2023
Reviewed: January 8, 2023
Monica
United States of Americait wasn’t clean, had roaches, no telephone in room and no remote to the tv. the heating system is so old it was extremely loud everytime it came on.
location
Stayed in January 2023
Reviewed: December 5, 2022
Sherrie
United States of AmericaThe establishment is very dated and nothing was open including the restaurant and bar.
Great location
Stayed in December 2022
Reviewed: October 10, 2022
Cynthia
United States of AmericaI didn’t like that it listed breakfast but they served you a bag of sugary items and bottle water! I was very disappointed with breakfast and the staff wasn’t friendly
I like the location which was very easy to get to everything
Stayed in October 2022
Reviewed: October 1, 2022
Cathy
United States of AmericaMiss there breakfast grab and go sucks. Coffee pot in bathroom seems unsanitary
Stayed in September 2022
Reviewed: September 10, 2022
Nelson
United States of AmericaBarking pitbull dog kept waking us up and was out in the hallway laying around with it owners my wife was afraid to leave her room with out me being with her ,then there was the fire alarm that went off two nights red light flashing and the sound was so loud it scared us half to death,not knowing if the hotel was on fire no warning from the front desk, no call saying that it was a false alarm I had to go to the front desk and asked what is going on well it happens again two nights later around 3am in the morning not good. Last day I seen one roach, first floor .
Bags breakfast, honey bum and pastry
Stayed in September 2022
Reviewed: August 5, 2022
Barbara
United States of AmericaDescription claimed a continental breakfast, however it was a honeybun and a Danish with a bottled water in a bag. Now I'm not bashing because I just put them in my bag of munchies, but it's not continental breakfast.
The room was great, beds were comfy and the room was clean. The hallways could use some TLC and overall the hotel could use some sprucing up. But the room I had was great...very clean
Stayed in August 2022
Reviewed: July 28, 2022
Ray
United States of Americabe very careful on how you pay your motel room
Stayed in July 2022
Reviewed: July 26, 2022
Dr
United States of AmericaBreakfast was a bag of sugar! We ate out each morning! Need to list you serve a continental bag breakfast! Strange Odor was in our first room (employee thought a pet had previously been there!) Remote control did not work. After a change in room: Bathroom tub was not clean!! Towel rack was broken with holes still in the wall. Bathroom sink had no stopper and was filled with crap. Toilet tissue had holes throughout the entire roll (strange!!) Maids on floor bought their entire family (kids) to work with them (must have been bring your children to work day Sunday)
only the location! front desk staff were friendly and worked hard to accommodate but they didn't have much to work with! Hotel in drastic need of renovations!!!
Stayed in July 2022
Reviewed: July 18, 2022
Loretta
United States of AmericaAnimals
Price, location
Stayed in July 2022
Reviewed: July 7, 2022
Shaquil
United States of Americathe people that stay there
it’s an good hotel it’s just out dated
Stayed in July 2022
Reviewed: June 28, 2022
Kimberly
United States of AmericaGreat location
Great staff.
Stayed in June 2022
Reviewed: May 24, 2022
Karen
United States of AmericaTry to go to bed but had to lesson to some lady and a guy she brought back with her from the bar carry on
Stayed in May 2022
Reviewed: May 23, 2022
Trina
United States of Americadirty old needs updates
price
Stayed in May 2022
Reviewed: December 30, 2021
Sandra
United States of AmericaVery filthy, roaches walking through the room door. The indoor pool was not in use, and the water was dirty. The coffee maker in the room was broken. Very uncomfortable hours for breakfast, only 2 hours and very early. We could not have breakfast on any day, then, there is no special location for eating, they just handle the small food on the front counter. The clerks did not care for all the inconveniences and did not offer anything to make the client feel better.
The beds were comfortable.
Stayed in December 2021
Reviewed: December 2, 2021
Dawn
United States of AmericaI had to wait a long time for room service to bring towels. And continental breakfast was horrible
Room was nice
Stayed in November 2021
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