40 Fort Pickens Road, Pensacola Beach, FL 32561, United States of America
#28 of 68 hotels in Pensacola Beach
Guests' ChoiceBased on 2517 hotel reviews
8.0Cleanliness
8.0
Comfort
8.1
Location
9.3
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Mcgee
United States of AmericaI love everything there!
Proximity to the beach and cleanliness.
Stayed in May 2024
Reviewed: May 21, 2024
Misty
United States of AmericaWe enjoyed the location to the beach, which was a very short walk. The breakfast was very good, and not the typical continental breakfast. The location of the hotel is withing walking distance to almost everything.
Stayed in May 2024
Reviewed: May 20, 2024
Josephus
United States of AmericaNo ocean side onlygulf
Best breakfast lady, friendly staff
Stayed in May 2024
Reviewed: May 19, 2024
Emma
United KingdomNothing to report
We loved it here, spacious room, free bikes and paddle boards! Staff were lovely and quickly responded to all of our requests to borrow things, helped with laundry
Stayed in May 2024
Reviewed: May 18, 2024
Karmit
IsraelSuper friendly staff! I used the hotel's kayaking option and very much enjoyed it! Comfortable and easy access to the beach for the bay side where the water is calmer, or crossing the road to the public beach to the golf side. Close to everything and great value. Highly recommend it!
Stayed in May 2024
Reviewed: May 17, 2024
Jenjen
United States of AmericaBlack mold on ceiling in bathroom, and my feet were black from whatever was on the floor. We needed a rug or something by the door and between the beds to wipe our feet off before getting into bed.
Location, friendly staff, breakfast, room size, comfortable beds, The staff was very nice to my elderly mother.
Stayed in May 2024
Reviewed: May 16, 2024
Clint
United States of AmericaI can’t think of anything glaring that was wrong.
I really liked the proximity to the beach and boardwalk, and some of the upgrades were nice for an older hotel. I also like that they offered free bicycle, kayak, and paddleboard rentals, as well as a small beach on the backside of the hotel.
Stayed in May 2024
Reviewed: May 16, 2024
Stephanie
United States of AmericaNeeds new mattress. Dog barking in room next door
Location
Stayed in May 2024
Reviewed: May 14, 2024
Marie
United States of AmericaFridge didn’t have a freezer and there was no hair dryer.
Having the Kayaks, paddle boards and bikes available to use at no extra cost was great! Staff was friendly! Great for the price.
Stayed in May 2024
Reviewed: May 14, 2024
Cynlynn
United States of Americaso much traffic the weekend.....we walked
location to the beach, food and shopping
Stayed in May 2024
Reviewed: May 13, 2024
Amy
United States of AmericaThe floor has some sand…
Location, comfortable beds, clean bathroom. Soap and shampoo were in dispensers in shower and were just e quality.
Stayed in May 2024
Reviewed: May 11, 2024
Cecilia
United States of AmericaNothing!
The room was clean and comfortable. Beautiful view!
Stayed in May 2024
Reviewed: May 9, 2024
Renee
United States of AmericaOur room reeked of bleach when we arrived. Bleach is a toxic chemical and I was 8 months pregnant. We left the door open for 30 min to air it out and it was better, but better/eco cleaning products should be used. There was also hair on the shower head from a previous guest.
The location was amazing, the breakfast options were plentiful, the amenities (kayaks, bicycles, etc.) were great. The private beach and fire pit were nice touches as well.
Stayed in April 2024
Reviewed: May 8, 2024
Michael
United States of AmericaA hot tub/jacuzzi on the premises would have been nice and maybe a room for office/computer use.
The staff was excellent. The breakfast was fantastic and the location was ideal. We were very pleased with the entire experience.
Stayed in May 2024
Reviewed: May 6, 2024
Sheila
United States of AmericaThe breakfast lady was amazing!! She deserves a raise!!
Stayed in May 2024
Reviewed: May 4, 2024
T
United States of AmericaHeat/AC unit filters were full/filthy. We cleaned them ourselves and brought attention to front desk. Room floor was black with filth. Needs to be drastically improved with proper cleaning.
Please add yogurt and more fresh fruit choices. Location in lobby was fine.
Stayed in May 2024
Reviewed: May 2, 2024
Steven
United States of AmericaThey need more ramps for our cart and the elevator will crush you if you are not careful.
The location was perfect, everything we wanted to do was a walk a way and the beaches are very close.
Stayed in April 2024
Reviewed: May 1, 2024
Maria
United States of AmericaWe asked for a couple towels and they gave 1 bath towel and 1 hand towel
The breakfast was good. The lady that made waffles for everyone was very nice, helpful, and hard working!
Stayed in April 2024
Reviewed: April 30, 2024
Vickie
United States of AmericaPicture of beach weren't accurate
Location was great
Stayed in April 2024
Reviewed: April 30, 2024
Morical
United States of AmericaCentral and nice staff
Stayed in April 2024
Reviewed: April 29, 2024
Sandra
United States of AmericaOur toilet ran nonstop and the room was not super clean. The floors were very sandy when we came in, the mini fridge area was not clean.
The location was perfect, easy to walk places. You had both bay and gulf beach (right across the street). They offer free bikes, kayaking, paddle boarding. They had a really awesome pool setup, they offer family games and hangouts with fire pit, grilling area. Beautiful setting. The rooms were sound proof so we did not hear any other guests at all which is always a plus. The staff was extremely nice.
Stayed in April 2024
Reviewed: April 28, 2024
Nicole
United States of AmericaProximity to the beach, private beach. Kayaks/bicycles for use.
Stayed in April 2024
Reviewed: April 27, 2024
Billie
United States of AmericaTv Cable isn’t very good
Good location, good value for money and felt safe
Stayed in April 2024
Reviewed: April 26, 2024
Mary
United States of AmericaNo cleaning service. Stayed 4 nights and zero daily cleaning service. Sand was getting tracked into the bed from the floor.
Fantastic staff. Location couldn't be better for the price. Walking distance to the beach and restaurants.
Stayed in April 2024
Lakes Entrance, Australia
Grindelwald, Switzerland
Lima, Peru
Broken Arrow, USA
Mayrhofen, Austria
Fez, Morocco
Nepřevázka, Czech Republic
Groznyy, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content