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  5. Reviews of Quality Inn & Suites Chambersburg

Reviews of Quality Inn & Suites Chambersburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1435 Doron Drive, Chambersburg, PA 17202, United States of America

#8 of 15 hotels in Chambersburg

Guests' Choice

Review Score

Based on 534 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: June 16, 2022

    6.0
    This place met our basic needs, but I probably would not book again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It really needs a refresh. Beds were comfy, but linens were obviously well-used (one quilt was actually shredded as if a cat had sharpened its claws on it); shower stall was cracked and had water stains and mold on the grout. TV picture was washed out.

    location was good for us - just a few miles from the people we were visiting and the price was right

    Stayed in June 2022

  • Reviewed: June 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fine Just a little concerned with ceiling above shower (mold?). Remote only had down button and volume working.

    The front desk was very nice Decent breakfast

    Stayed in June 2022

  • Reviewed: June 4, 2022

    8.0
    Overall our four day stay was a good one and much enjoyed. I hope the staff and building has better support if we ever n
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I did not like that the owner manager was never there and left his staff to themselves all the time. There was way more care in his shopping sprees for tv’s and unnecessary things than for the actual building and staff that he was supposed to be managing/owning. It’s sad that the good staff he has there is not being treated with respect and valued for how they’re holding up the place without his help and support. In my management experience if I ran my business like that 90% of staff at least I’m sure will not be happy to help the manager anymore and will leave spitefully and/or angrily. The building itself needs work such as the pool area, the CARPETS need changed they’re gross at this point but staff keeps them as clean as possible, the security system needs work and time put into it for the safety of the guests like my family and for the staff’s safety, touch ups here and there with paint maybe, not new tv’s and ac’s and random things yet. The staff is awesome (besides the owner manager), the place is as clean as possible because of the daily staff, and they always had plenty of supplies (when the owner manager would leave access to them and not move them around).

    The GREAT daily staff was informative and helpful even though they were dealing with a difficult situation. There were always clean linens and facilities, and the staff was always willing to be honest and helpful.

    Stayed in May 2022

  • Reviewed: June 1, 2022

    7.0
    Good night's stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds Ground Floor - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a late check in (10pm) and there was a senior with the reception just talking and talking about nothing related to the property. She could see I was patiently waiting but didn't let him know there was another guest waiting.

    I didn't realize that I booked a handicapped room and was asked if I'd like to change it in case someone did happen to need the room. The breakfast was good. Water pressure and hot water were fantastic.

    Stayed in May 2022

  • Reviewed: May 30, 2022

    8.0
    It's often a surprise when you book a stay in a new location - this was a good surprise! Thank you!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The elevator could use some work - it was slow, a little "iffy" at times, and with no AC - stuffy.

    Nothing fancy but a nice place to stay and a perfect location near the special event we attended. With six travelers in our group, we requested / received 2 rooms near each other on the 2nd floor in a quiet area. Room was clean and everything worked well. Good breakfast. Very good staff - courteous, helpful, and accommodating. In person and during phone contact, we received excellent customer service - special thanks to Sadie!

    Stayed in May 2022

  • Reviewed: May 29, 2022

    8.0
    Would stay again but...
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds Ground Floor - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking lot is far away for people like myself. No entering from other doors. And toliet was broken since I had same room 1 days apart both tines and did a dress woth broken pieces to staff. Seat top would slide needed new plastic bolts they were broke off in seat. I brought them to staff too.

    Place has outstanding staff hands down. Very clean spacious room near the pool ground level for disabilty. I have a amputated partial foot this was a great room. Breakfast is quick and nice room lots of choices. I would def stay here again.

    Stayed in May 2022

  • Reviewed: May 17, 2022

    8.0
    we liked how quiet it was, slept good, great shower.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    due to allergies I do better without rugs in the room. but it was ok.

    liked the second floor away from noise.

    Stayed in May 2022

  • Reviewed: May 17, 2022

    6.0
    below average experience for the price
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like that the toilet was really close to shower but far from the toilet paper roll. Also only entrance working was the main. No side door access from parking lot to rooms.

    I like the proximity to my destination.

    Stayed in May 2022

  • Reviewed: May 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs updating

    Stayed in May 2022

  • Reviewed: May 9, 2022

    8.0
    Decent
    • Leisure trip
    • Couple
    • King Room Top Floor - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We requested extra towels and didn't receive them until going to the front desk to ask a second time. We also had no housekeeping service while we were out for the day.

    The location was convenient, and the property was well-maintained. The bed was comfortable, and the room was free of bad odors.

    Stayed in May 2022

  • Reviewed: May 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was an outside light shining in our window from the ground that illuminated the facility. Even closing the blinds room wasn't dark enough. When others rooms around us used the bathroom, could hear the water noise in pipes.

    Stayed in April 2022

  • Reviewed: May 5, 2022

    8.0
    Nice accomodations.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smaller TV. Pillows not very comfortable. Not very close to restaurants.

    Clean, comfortable, king bed, quiet, friendly desk clerk.

    Stayed in May 2022

  • Reviewed: April 26, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very punktual staff - breakfast ends exactly 9:00

    Good location, friendly staff

    Stayed in April 2022

  • Reviewed: April 22, 2022

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    tired, needs paint and a little TLC

    nice staff, convenient, fairly quiet

    Stayed in April 2022

  • Reviewed: April 16, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was non-existent. Very disappointing.

    Stayed in April 2022

  • Reviewed: April 13, 2022

    8.0
    a lot better than the micro hotel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast area small when a lot of customers are eating.

    reasonable for the amenities

    Stayed in April 2022

  • Reviewed: March 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Ground Floor - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff very nice. Help me out when I was sick Located kinda far from Chambersburg

    Stayed in March 2022

  • Reviewed: March 5, 2022

    8.0
    Overall satisfied, bathroom needed upgrade
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were springy. The shower walls had old stains and the toilet handle kept sticking on. The free soap, lotion etc. we’re too heavily perfumed for us to use.

    Our room smelled clean and fresh unlike our previous hotel. It had all of the amenities we needed. The staff was very friendly and helpful.

    Stayed in February 2022

  • Reviewed: January 27, 2022

    7.0
    Friendly staff, clean comfortable room, decent breakfast.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds Ground Floor - Accessible/Non-Smoking
    • Stayed 1 night

    Good question? Nothing to report

    Friendly staff, clean comfortable room, decent breakfast. The shower was awesome. Great fixture and awesome water pressure

    Stayed in January 2022

  • Reviewed: January 9, 2022

    8.0
    Price was OK and the beds and room were clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Ground Floor - Accessible/Non-Smoking
    • Stayed 1 night

    Too noise room very close to the highway. Heater was extremely noise. Pillows were too thick and not comfortable. Breakfast was very limited with very few options.

    Cleanest, parking, bathroom, friendly staff.

    Stayed in January 2022

  • Reviewed: November 24, 2021

    8.0
    good value, comfortable and clean
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom needed some updates but clean

    good location off 81. clean and comfortable. ok breadfast

    Stayed in November 2021

  • Reviewed: November 16, 2021

    6.0
    Desk staff were very nice,but over all we were disappointed with the hotel.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was the very worst I have had at any hotel,even though I never have any great expectations. there was a very odd looking hot item that might have been ham. No fruit and only two containers of yogurt. No one was around to ask for replenish . The bread items were also of poor quality.

    Room was very comfortable. The shower was terrific,but the toilet needs replacing,noisy and ran for a very long time. wasted water.

    Stayed in November 2021

  • Reviewed: September 29, 2021

    6.0
    After finding a cleaner room it was okay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Location, stading alone in a depressing part of this area. Nothing open but a quick stop to find actual direction to the hidden place.

    Breakfast okay.

    Stayed in September 2021

  • Reviewed: August 30, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No real food choices close by m.

    Clean,quiet and nice,

    Stayed in August 2021

  • Reviewed: August 29, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Convent and friendly staff

    Stayed in August 2021

Showing 76 - 100

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