Reviews of SpringHill Suites Grand Rapids North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
450 Center Drive, Grand Rapids, MI 49544, United States of America
#21 of 61 hotels in Grand Rapids
Guests' ChoiceReview Score
Based on 75 hotel reviews
8.4Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
8.9
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Facilities
8.4
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Staff
9.0
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Value for money
8.3
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Free WiFi
8.0
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Showing 1 - 25
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Reviewed: March 2, 2024
Starr
United States of America1 review8.0“Loved It, Just Needs Some Deep Cleaning”- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
Needs A Lil' Updating. The Elevator Is Scary & Shaky. The Rooms Are Kinds of Grimey (Microwave, TV, Tub, Lamp Shade)
Location Was Perfect... LOTS of Stores & Restaurants Surrounding The Hotel. Staff Is Super Friendly! Lots Of Space And The Sitting Area In The Rooms Is Very Nice To Have.
Stayed in March 2024
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Reviewed: March 1, 2024
Karina
United States of America1 review8.0“It was fun, seemed very safe to let kids out and have fun in or around the pool, Great Night!!!”- • Family with young children
- • King Suite with Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
Loved this place very much, the only down part was that there wasn’t any smoking lounge as it seemed like, or maybe I didn’t search good enough and had to smoke in my car at a nearby parking lot.
I loved that it had a pool, pool looked very clean as well, also had a gym but we didn’t get to try it out, but what we loved as well, was the breakfast that we had in the morning, very delicious!! Will comeback soon and let friends know about this area.
Stayed in February 2024
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Reviewed: September 1, 2023
Richard
United States of America13 Reviews9.0“We will stay here again, very pet friendly.”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 13 nights
Noise from the room above us.
Breakfast was better than the normal buffets that we have had at other Hotels. We never went out to eat breakfast.
Stayed in August 2023
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Reviewed: June 19, 2023
Mowery
United States of America2 Reviews9.0“We enjoyed our stay”- • Leisure trip
- • Family with young children
- • King Suite with Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Only 1 thing, the cover on our door key lock was broken and taped back on. It stilled worked but seemed concerning.
Everything was perfect. As hotels go, this one was great. Disappointed there wasn't a hot tub but I should've read more reviews before reserving. Otherwise, breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids.
Stayed in June 2023
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Reviewed: June 11, 2023
James
United States of America7 Reviews9.0“I would gladly stay there again.”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 7 nights
- • Submitted from a mobile device
The housekeeping staff should have come in more often to replenish coffee and empty trash and recycling.
Breakfast was very good. Different entrees each day. Very tasty.
Stayed in June 2023
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Reviewed: May 22, 2023
Shawn
United States of America3 Reviews8.0Very Good- • Business trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 3 nights
- • Submitted from a mobile device
dated a little
convenient to a lot
Stayed in May 2023
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Reviewed: March 28, 2023
Laura
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
No cleaning wipes in the workout area. Also, stain on the carpet near the couch in our room and the fan in the bathroom was very loud/needed to be fixed.
Stayed in March 2023
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Reviewed: March 20, 2023
Hamilton
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • King Suite with Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
the location
Stayed in March 2023
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Reviewed: March 19, 2023
Stacy
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
the beds were small and uncomfortable
it was clean the staff was friendly and kind.
Stayed in March 2023
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Reviewed: August 2, 2022
Zhenhao
China4 Reviews7.0“not bad，not good”- • Business trip
- • Solo traveler
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 13 nights
- • Submitted from a mobile device
breakfast，gym
quiet
Stayed in July 2022
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Reviewed: April 25, 2022
Nancy
United States of America18 Reviews4 helpful votes8.0“ok but will not stay there again”- • Leisure trip
- • Family with young children
- • King Suite with Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
our room had dirty sheets on the bed no additional sheets for the trundle bed. went to front desk they moved us to another room had clean sheets but room smell like someone had smoked marijuana. I felt we should have had our room discounted for all the issues, but none given
safe area and close to our needs
Stayed in April 2022
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Reviewed: April 14, 2022
Katiesha
United States of America6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
The pool had a strong chemical smell so the kids couldnt swim
It was clean
Stayed in April 2022
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Reviewed: March 28, 2022
Nakeisha
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
it was clean and the staff were friendly
Stayed in February 2022
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Reviewed: January 19, 2022
Lori
United States of America5 Reviews1 helpful vote9.0“it wasn’t my favorite but it will do”- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
the lord drunk people when we were checking in
small
Stayed in January 2022
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Reviewed: January 1, 2022
Mercer
United States of America1 review8.0“Great place”- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
The pool was small and not very warm. No hot tub
The staff was great. Room was great.
Stayed in December 2021
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Reviewed: December 28, 2021
Patricia
United States of America8 Reviews1 helpful vote8.0“Enjoyable”- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
More breakfast
Breakfast was gone already by the time I got down.
Stayed in December 2021
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Reviewed: November 21, 2021
Markita
United States of America3 Reviews8.0“Comfy, affordable hidden gem.”- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
I did not like the ice machine and laundry is on the first floor, you have to keep going downstairs.
I liked breakfast and coffee is always available.
Stayed in November 2021
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Reviewed: October 28, 2021
Michael
United States of America17 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
Pet fee was high IMO @ $75.
Clean Good Location.
Stayed in October 2021
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Reviewed: October 25, 2021
Joe
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
The beds were very comfy
The pool was WAY to cold and the kitchen staff took incredibly long to refill the breakfast items.
Stayed in October 2021
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Reviewed: September 2, 2021
Roger
United States of America10 Reviews9.0“Nice stay for 3 nights of a family vacation”- • Leisure trip
- • Family with young children
- • King Suite with Trundle Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Didn’t know egg sandwiches were available until our last day of 3. Would have liked more fresh fruit - just oranges were available.
Nice selection of individually wrapped items
Stayed in September 2021
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Reviewed: August 29, 2021
Kirsten
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
There were hairs still on the shower walls when we checked into the room as of it had not been cleaned after the previous occupant. We could hear water flushing loudly above us periodically. There were no sheets in the room for the pull out bed. No lower carb options for breakfast, like scrambled eggs.
The clerk was friendly, towels were soft, ability to log on to personal Netflix account easily from the tv, pool was shallow so smaller kids could play without worries of going over into a "deep end".
Stayed in August 2021
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Reviewed: August 24, 2021
Samantha
United States of America7 Reviews8.0“Excellent experience”- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
It was a bit pricey. And the elevator takes forever
Pretty much everything about it. Friendly quiet atmosphere
Stayed in August 2021
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Reviewed: August 2, 2021
Robert
United States of America4 Reviews7.0“Our stay was decent. We slept well, the location is good/safe, and the breakfast was satisfactory.”- • Leisure trip
- • Family with young children
- • Double Suite with Two Double Beds and Trundle Bed
- • Stayed 1 night
There needs to be more attention to detail for cleaning. There were potato chips on the floor beside the bed from a previous guest. The pull-out bed mattress under the sofa was dirty (chocolate I hope?). There were no sheets for the sofa/pull out even though we reported 5 guests staying. The front desk attendant very quickly brought us the sheets / blankets. Generally, I felt the room was clean, but it just wasn't as clean as I had hoped.
The breakfast was decent given the constraints of COVID. The room size was very nice
Stayed in August 2021
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Reviewed: May 26, 2021
Raymond
United States of America4 Reviews8.0“The reception area was good as was the stay except for some concerns in the bathroom”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 5 nights
One of the lights in the bathroom was either out or they were not bright enough. The toilet seat clamp was loose and I tightened with a dime, however there was a red fluid which was nasty and hope it was not blood from the last guest. The "night lock" which swiveled worked by didn't look too great. Also when we arrived there was only a half of a roll of toilet paper, so I went down to the front desk and Arron gave me two additional rolls.
Like the positive attitude of Arron and Rachel and realizing the challenge of breakfast it was very good. Overall liked it very much.
Stayed in May 2021
Showing 1 - 25
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